Cik Telecom installed fiber in our neighbourhood. We were so happy. As soon as we could we dumped…read moretroublesome Rogers and switched to Cik Tel. We were able to get a much faster internet speed for a cheaper price. We have had Cik Tel for a few months now and have not had any problems with it. Sure beats what we previously had where the internet continuously went out. No complaints so far. We also don't have any problems with reaching the customer service when we had questions.

I was with CIK Telecom for five years, and it was a nightmare from start to finish. Constant…read moreconnection problems, slow internet, and terrible customer service. They never explained basic things like how to change my Wi-Fi password, then asked me for it when I tried to fix it. Even canceling was a hassle -- I had to pay $30 just to return their equipment. Keep away from them.

Yes, they maybe lacking a little on their customer service, but you can't beat their prices. I'm…read morepaying $40/month taxes, modem and everything for 100mbps service. Plus all these companies are resellers of Rogers or Bell, so doesn't matter who you go with, it's the same service. Go cannet and you won't be disappointed.

Scum Scam company. Claimed they could provide me good internet at a fair price. Got set up and was…read morepulling less then dial up. Previously had rogers who they share lines with and had zero issues, so I know it wasn't a issue with my lines or anything. Phoned and spent hours on the line with tech support. They blamed rogers, the weather, the day of the week, the color of my socks you name it. Then they had the audacity to tell me its because my Ethernet cable going directly from there modem into my computer was longer then 3 feet and that was causing the signal to decay. I have a degree in computer sciences and can tell you why that's untrue. So can google. When i phoned support , they demanded i install any desk and let them into my computer unsupervised. Same process as the Tech support scammers, no thank you. After months of me troubleshooting my own internet cause they were to inept to I cancelled my service. I sent the modem back the day after i requested cancellation and returned all my equipment. The day after I had sent it out they charged me hundreds of dollars for "Equipment fee's". I called them the moment I saw this and was assured I would get a check in the mail the moment they received my equipment as they didn't have the ability to refund my card directly. Odd first legit business I have ever heard of that can process payments through a credit card but cant reverse said transaction or refund directly. So I wait. 3 months goes by and a check shows up in the mail. I'm a bit frustrated but figure all is well that ends well. Turns out the check has been backdated by over a year, and no bank will cash it. I have been mailed a expired check... I call in and I'm told that their accounting department has to fix this and ill get an email as they are to important to take phone calls. I wait and wait, a month goes by no email. I call in a 2nd time same song and dance. This process continues for 1.5 years, I keep calling and getting people that cant comprehend basic English and the run around. To be clear this isn't discrimination, I don't care who they are, what culture they are or what they believe, its an issue of not being able to preform the job. Exact same as me applying for a job where I'm doing customer service for a language I don't speak or understand, I wouldn't have the skill set to preform it due to a skill issue, not anything else. Feel free to read other reviews for confirmation of this, and confirmation of lack of bias or discrimination. I finally get an email from someone in their "accounting department", apologizing that I HAVE caused them an inconvenience (after they have committed fraud and theft), telling me that I have Alzheimer's ( which i can assure you I don't, and my doctor can confirm I'm much to young to have) and have used my time machine to cash the check before I even had started service with them. I emailed in multiple times telling them no this isn't the case, even sent them a photo of there expired check they sent me as I hung onto it. Nope they claim I am a time traveler able cash checks before they are issued. 3 Years later I haven't seen a cent of the money they stole from me. Apparently I traveled back in time cashed my expired check spent the money, time traveled back to the present and wiped my memory of ever doing so and caused myself to catch Alzheimer's 30 years earlier then most. Or they scammed me. Ill let you pick which is more likely. For the record I do not own a Delorean, nor am I friends with Christopher Loyd. Make the right decision and vote with your wallet.

The equipment set up as seamless and after a couple of weeks no service interruptions and great…read morecustomer response with any phone calls. Rogers needed a site visit to complete and outside connection and took 5 days to respond to the Carry request to service the Roger's distribution request. Glad there is some competition with providers and more with distribution would be better too.

Yes, our Internet price has gone up since we signed up but that's with any ISP. I don't really…read morenotice that the speed is bad but sometimes when I do a speed test, we are getting less than we are paying for. Recently, we noticed an increase of our monthly bill of $2.50. After looking closely at it, there was some regulatory fee tacked on. My husband researched online and read that it is voluntary. He decided to call to ask for it to be removed. He got through to customer service right away (this would take hours with Rogers!) and they were very helpful & removed the charge and advised that we would be credited back the $2.50 paid on the next invoice. Overall, we are pretty happy with Carrytel.

If anyone out there had the long distance by-pass no. 10-10-620 (then "1" and then the area code &…read morethen the phone no.), please don't bother anymore. Even though nothing has been removed about this online (or updated) it is no longer in service & the "Iristel polyhop" is now defunct (2023). I was "on hold" & hung up on x3 from their new company "g3telecom" with their automated "customer service numbers": 1-866-935-9218 & 1-855-323-4343, which proved useless. I found another phone # for this "g3": 1-888-556-5849 & after being on hold with this one for 30 min., an agent finally answered & I found out what I have explained above. Now, you have to purchase a prepaid phone card (no more diversional access codes for long distance that shows up on your Bell invoice). Forget these guys altogether. poor service

Do Not Sign Up With Iristel. I have had their phone (or lack thereof) for a couple of months now…read moreand have had nothing but problems. My dial tone drops constantly and I have to power cycle their VOIP box every day or else I can't use my phone. Lately I have had to power cycle the VOIP box 10 - 15 times a day. That is beyond ridiculous. Their tech support is useless and they are quick to blame your ISP before they admit any issues on their end. Sure it's cheap but what good is a cheap phone if it doesn't work. Either go with POTS (Plain Old Telephone service) or go cell. Trust me don't go with Iristel.

I have had the unfortunate experience of being their customer and have not received any type of…read morecustomer service. I cancelled my service, returned the items with the CSR physically taking and scanning in to log said items. Fast forward 1 week and I get notices that the items have not been returned and charges will be incurred if items are not returned. Calling customer service is a joke as it must be a call Center in China where no one understands anything but Mandarin... not even Cantonese let alone English even though their IVR telephone system provides you the options。 One word, stay away and don't even think of using their service or lack there of

From the owner: iTalkBB is a company that is dedicated to creating innovative and authentic mobile communication…read moreexperiences and TV content for people across the globe. Our headquarters is located in Washington D.C., and we maintain various branches and offices all over the world, in locations such as Canada, Australia, Singapore, China, and many more.

I recently had an issue while upgrading my internet package to a faster plan, and I was fortunate…read moreto receive assistance from a support representative named Carla (I hope I'm pronouncing her name correctly). From the very beginning, Carla was professional, patient, and incredibly helpful. She spent nearly 40 minutes working with me to make sure everything was resolved properly. At one point, I accidentally disconnected the call, but to my surprise, she called me back and continued helping me without missing a beat. What stood out most was her dedication and genuine willingness to help. She guided me through every step of the process, explained everything clearly, and made sure the issue was fully resolved before ending the call. Her positive attitude, excellent knowledge, and outstanding customer service turned what could have been a frustrating experience into a very pleasant one. Carla is a great example of what exceptional customer support should look like. Thank you, Carla, for going above and beyond- I truly appreciate your help and the care you showed throughout the entire interaction.

The worst internet! I've signed up with them for 2 months and there has been 5 outages. Today I had…read moreto hotspot the entire day. No accountability. Their staffs via phone and chat couldnt care less. There's a strong sense of aloofness and attitude when you reach anyone, a lot of times they dont know about the outages until you tell them about it. Would not recommend!

I've recently transferred several sites and domains to Colosseum for business, and I use their dry…read moreloop DSL personally. They offer the most competitive pricing for all three services, and the 24/7 tech support can't be matched. I've had all of my questions and needs answered within minutes every time. I absolutely reccomend them over any other major telecom or hosting service in town.

Colosseum Online failed to provide Internet service to my home and refused to re pay my money. I…read moretook them to court and they lost. I would not recommend this company for Internet service. Brampton court file number sc-11-8213-00