I changed from Kaiser and cannot be more pleased I was diagnosed by innovage with stage 4 kidney…read morefailure something that Kaiser never caught even though they did numerous blood tests on me. I just recently had some questions and I texted Juber Andino who is the specialist who enrolled me in the plan he took the time to call me at 9:00 something in the evening to answer my questions that's the kind of service you can expect they care about you he has nothing to really do with me now except he took the time to answer my questions so you can expect nothing but great care from this plan. the people are professional but very caring and I cannot be more pleased with what has been happening with my health care

The clinic portion needs to adjust their attitudes towards the elderly patients. The lady named…read moreYvonne that works up front was beyond condescending, patronizing, and just plain out rude by her tone. I work in a hospital so I know how you're supposed to act and this is not the way you talk to the elderly. It was honestly disappointing to witness.

Amazing Grace was immediately available when my 93 yr old uncle needed care…read more The director was prompt in returning my calls, reassuring in describing their services, immedidate in placing a qualified and caring nurse to his home. My uncle was a very difficult patient but the care person diffused the situation, gained his confidence and made his last 2 months of life, comfortable and dignified. They took complete care of his physical, medical and most importantly his emtoional needs. They were in constant communication with our family in updating his condition. At the time when Hospice became involved in his care, they continued to provide for my uncle as if they were his primary care givers. My uncle felt confidence and care from them and minutes before his passing his caregiver read with my uncle, his favorite passages from his bible....i couldn't ask for more personal, kind, and loving care for my family member.

I used this company for 24 hr. care, for my elderly parents, for approx 2 months. After getting…read moresome kinks out, things were going fairly well. Until...... My 89 yr old dad had emergency surgery, and went to a rehab/nursing facility. He was experiencing 'sundowners' at night. (total confusion, combative, danger to himself and others, and a fear of him pulling out either his pick line, or catheter.) I contracted (through the agency) the same caregiver he had at home, to be a 'sitter', with him, from 9:00p-9:00a. I was to pay $160 for 12 hrs. The same amount I was paying for 24 hr care, which included light housekeeping, driving, meal prep, help with personal hygiene, etc. When I questioned the cost, I was told that because it's in a hospital setting as a sitter, it would mean that the caregiver would have to BE AWAKE WITH HIM AT ALL TIMES, different from being at the home, and sleeping at night. I understood. The caregiver texted me, the second morning, stating that she was 'sorry, but he pulled out his pick line, while 'she was in the bathroom.' What???! This resulted in my father having to be ambulanced back to the hospital, to have his pick line re-inserted! (A pick line is serious, not just an IV) Because I wasn't thinking clearly, I believed her. At the time I was exhausted and a basket case from what I had been dealing with, with my dad that week (life support included, and my 88 yr old mom at home experiencing early signs of dementia.) Think of my horror, when the night nurses pulled me aside later that afternoon, to tell me they had caught the caregiver laying down on the couch, IN THE TV ROOM, not once, but a couple of times, throughout her shift!!!!! The TV room, isn't even close to where his room was located. When I contacted the agency owner in a rage, she tried DEFENDING the caregiver by saying that 'in hospital settings, it's not unusual for things to happen at times.' I'm sorry, 'things happen at times', when 1 nurse is taking care of 5 patients and can't be 5 places at once. I paid $160 for 1 on 1 so 'THINGS WOULDN'T HAPPEN!!' Do you leave a toddler in the bathtub by himself for 2 min? Let alone, go lay down in ANOTHER room?? Do you leave a toddler alone near a pool? 'THINGS HAPPEN' in 5 seconds!!! She was supposed to ring for a nurse, and inform her/him that she needed a bathroom break, etc., so they could keep an eye out. The nurses informed me that sitters are common for some patients, and that they had never seen this happen before. That sitters never leave the room, and ONLY for a bathroom break, with someone covering for them. The nurses told me that when the caregiver informed them what had happened, she actually told them that 'she wasn't where she was supposed to be at the time.' And all of the nurses involved agreed, that they didn't buy that it happened when she was so called 'in the bathroom.' We also had determined that some money had 'gone missing' from his wallet, in the time the caregiver took my father to the ER, and left with his clothes and belongings (already in car by the time I got to my dad) to go back up to the house to be with my mom. Needless to say, we never mentioned this, because obviously, unless you catch someone in the act, you can't prove anything, but it was very unsettling and we really didn't want to believe it. So NO, I CAN'T PROVE THIS, but it's seems like an awfully big coincidence AND more suspicious, since now my trust in this person was completely shattered.

Inquiring on aging seniors support in my county . So far I have received positive responses from…read morethe staff members I encountered , each one here were helpful with information and communication regarding seniors benefit programs offered.

The front desk workers at the San Bernardino site do not care about helping…read more Valerie and Nyphromi (however it's spelled) were absolutely worthless and unhelpful. Valerie had her belongings in her hand ready to clock out for the day. Didn't care that I and another older man trying to enroll to become providers to help our loved ones. She was rude and unashamed of rushing the old man to go away and out the door. Poor guy had so many questions and was very confused about the paperwork handed to him. The lady helping him was kind and tried to answer his questions but Valerie stepped in and interrupted them and said to come back Monday to ask all his questions because they have to go home and the computers are going to turn off at 5pm. She did the same thing to me. I was dropping off documents to link my case with my moms and they refused to give me a receipt. I asked 3 times for a receipt and they both said that they don't have time to write up a receipt. They need to go home that I should get her earlier in the day to do all of this. I got here during open hours there's no reason I can't get a receipt for all the documents. Last time I dropped off documents and didn't get a receipt, I got denied because I was told they didn't receive anything from me. Valerie and Nyphromi didn't care about anything and weren't trying anything to be helpful. They just told me to come early in the morning on Monday so I can get my receipt. Then IHSS wonders why they're in need of providers. Front desk workers like them don't help us help disabled recipients!! Valerie should look for another job. This is not for her. She should be helping us and giving us resources. But instead she's rude, disrespectful towards elders. All she cares about is clocking out. I hope someone from IHSS sees my review and replaces Valerie and Nyphromi with better workers that are ready to help and guide us to become better providers.

The Palm Desert branch of this organization is staffed with kind, caring, well trained people who…read morecame in and helped guide us through a very sad and confusing time. I thank them all for supporting my Dad and my family during the last weeks of his life.

From the owner: VNA Hospice & Palliative Care of Southern California is proud to serve our communities since 1952.read more

They are thieves!! Beware of the billing. They charged my credit card, also took that same payment…read morefrom my checking and charged the insurance. Paid themselves three times!! Zero stars for thievery!! They thought they were just dealing with a confused old women, but I handle my moms finances and was on top of it!!

Everybody was so kind but efficient and professional in all situations. The office staff were on…read moretop of it! Never had to wait for a reply, whether it was over billing, rescheduling, or our ever-changing needs with our parents. The caregivers were the best! Kind yet always providing tip top care and support. Always busy, never had to prompt for services. We dropped in often and unexpectedly but always found them doing a great job. Can't recommend this company enough.

We were referred to "Right at Home" by the company "A Place for Mom" for a family member suffering…read morefrom dementia. From the moment we called Right at Home, in Yucaipa, California, we were treated with respect and concern. The care manager was able to meet with us right away to address our concerns for our family member's care and always makes herself available to accept our phone calls. We contracted for the service of a caregiver at three days per week and were so pleased, with the company, we increased our contract with Right at Home to have a caregiver six days per week. From the start, we were assigned a caregiver who perfectly matched our needs and our loved one accepted the caregiver immediately. We would highly recommend Right at Home.

Right at Home has been a wonderful service providing care to my mother for the last 7 months. After…read moremy mom's hospitalization, I found that I couldn't manage my mom's care and my job. I needed someone to be there a few days a week to help with hygiene care, meals, and errand running. All Right at Home staff that have helped cover mom's care have been great but her regular caregiver has built a wonderful relationship with my mom. My mom looks forward to her visits and I can see that her caregiver genuinely cares for my mom as well. All Right at Home staff are extremely responsive when I have questions and I truly value their services. They helped me navigate my mom's long-term care and assisted with my mom's evaluation for her services. I don't know what I would have done without them.

My son was admitted into Totally Kids Rehabilitation Hospital safer spending five weeks in the…read morehospital after an automobile accident in which he got a severe traumatic brain injury (TBI). He had just become slightly verbal and off tubal feeding and was eating by mouth. At totally kids, I stayed with him every day for three weeks. Just going home for necessities and ablutions while his mother stayed with him. While there he was given soft food and progressively more solid and normal food as he recovered. He had a therapy schedule that had at least two or three different therapies each day. He was given four different types of therapy; he had speech therapy (which included addressing his dietary restrictions and progress), physical therapy, occupational therapy (which I had never heard of and helped with daily activities and coordination), and lastly he had recreational therapy which helped him through play. This last was especially helpful to my son. Ms Julie, upon learning that my son's birthday was near and that he loved baseball, went and got him a batting tee, a bat, and balls. He was very inspired by this and it really helped him. All the therapists there were very professional, engaging, and always had an eye on progress. I really want to thank them so much. The staff and doctors were always helpful and tried to accommodate any needs we expressed. There is a two visitor rule and a visiting hours cut off at 9. They tried their best to help us and even set up a table in the front waiting area so we could celebrate his birthday all together as a family with my son. The rooms are separate from each other but just curtained off and the bed I used so I could stay with my son was a foldout armchair. It wasn't the most comfortable but I was able to stay with my son (who was 8 then 9 in our time there) and that was the most important thing to me. I do recommend Totally Kids and their rehabilitation. We have stopped back to visit as the therapy team and the whole staff were so very nice and helpful.

As somebody that has had the pleasure of being a part of the Totally Kids extended family and…read moreknowing their staff personally for over 30 years...I will tell you that everybody that works for this organization cares for and about these amazing children. I am impressed at the level of care that each child receives and the progress they are able to make in this positive environment. I highly recommend their services!

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

I tried various medical therapies for my back pain, but none were effective. However, after…read moresessions with Dr. Rendon, I experienced relief for two years. I stopped going because I moved out of state, but I took his recommended pillow and foot alignment tools with me, which have helped me sleep well ever since. I've noticed a significant difference when I'm away from my pillow. Previously, I would experience back pain while walking, even with good shoes. Without the foot supports he provided, I struggled to hike long distances without discomfort. Since visiting Dr. Rendon, I have never felt this pain-free. Although his services are pricey and he doesn't accept insurance, I believe it is worth it for the lasting relief I've experienced. The receptionist explains the details and commitments required, allowing you to agree or decline before paying for services.

Before I started going to Abel, my pelvis was unaligned due to many traumatic experiences like…read moregetting hit by a truck 10 years ago. I always had pain shooting down my right leg and sometimes my leg would go numb. Unfortunately, I just accepted that that was going to be my burden for the rest of my life... Until I met Abel Rendon. During my first session with Abel, he told me that my pelvis was 3 inches unaligned! After my first session, I was only ONE inch unaligned and after my second, I was perfect! After he fixed me up, he gave me stretches to do at home so I could stay that way. I am FOREVER grateful for Abel and how much life he has given back to me.