If you're looking for rehab, this place is excellent. The only true five star in the region.read more

Wonderful staff, good food, a caring staff. It is always sad to need a rehab facility, but if you…read moredo, Valencia Gardens is the place to go.

I was extremely happy with the care my father received at Palm Terrace Care Center. I have had a…read morefew relatives require skilled nursing, and the other facilities do not compare to Palm Terrace, they were awful. Palm Terrace was great. The facility is clean, the staff is very intelligent and helpful, everyone is kind, caring and I always had piece-of-mind while my father was there. If anything ever happened outside of normal procedure, I would be called and informed. The nurses, CNAs, and entire staff were kind to my father as well as all of us family members. So helpful, and always smiling and friendly. That stated that they didn't want us to worry about my dad while we were not there. They were right, I did not have to. If I ever require skilled nursing, I hope I am lucky enough to be admitted to Palm Terrace. It is by far the best in the area. Thank you Palm Terrace!

Both of my parents have been here. I've had great experiences with Stephanie and the team. It's…read morenever easy when this happens. I always found Stephanie, the doctors and the nurses highly responsive. My dad is now in assisted living and still tells me how great Palm Terrace was for him. He still says their Bingo is better.

It has taken me some time to understand hospitals, dr's, care centers & insurance processes cause…read morebelieve me - tho we have the best system in the world - it is still a cluster. One thing I do know - the care that my mama has received in the past and is currently receiving at Arlington Care Center is top notch. The front office, the social workers, the aids the nurses - simply WONDERFUL. Euricah, Marlena, Lexi, Karen, Andrew - oh my way too many doing an awesome job - not enough room here!!! Thank you AGCC!!!

I cannot say enough wonderful things about Arlington's Gardens Care Center. The level of care my…read moregrandma received here was truly outstanding. She came in after a fall, hip surgery, and a serious MRSA infection, and the staff went above and beyond in every area of her recovery. They cared for her incontinence with dignity, closely managed her diabetes, and provided her with the exact medications she needed to clear up her MRSA. The physical therapy team was incredible. When my grandma first arrived, she couldn't walk at all. With their consistent support, encouragement, and expert care, they got her back on her feet--literally. Today, she is walking again, something we weren't sure would even be possible. A very special thank you goes to Lexi in Social Services. She has been the best case manager I have ever encountered. Lexi went above and beyond in every way--always on top of everything my grandma needed, attentive to her wants, and proactive about her care. She made sure nothing slipped through the cracks and gave us so much peace of mind during such a difficult time. If you are looking for a facility that combines excellent medical care with genuine compassion, Arlington's Gardens Care Center is absolutely the right choice. And if you have the chance to work with Lexi, consider yourself very fortunate--she is truly exceptional!

Don't let looks fool you. This SNF appears nice, however, it's old, renamed and understaffed!!!!!…read more There is ONE Registered Nurse for 120 patients. The Kaiser ER caseworker, Stephanie says that's normal with a ratio of 18 patients per patient. Kaiser has 20 beds reserved for their patients, they force their patients (once discharged from the hospital or ER) into this horrible facility. The admitting clerk expects patients to sign many blank forms, without the verbiage/lines filled in. That should be against the law! If you have dementia they expect you to sign, that might be elder abuse. Physical therapy has TWO stationary bicycles in the gym area with a lot of patients using them. The later physical therapy is given, the more crowded the hallways are. Patients have to wait 30 minutes or more until one bike becomes available. Wheelchairs are broken and missing the detachable foot rests. The footrests are hidden in closets so no other patient can use them. Meals are posted to be served at 7am, 12pm and 5pm, they are served 1.5 hours later. They consist of lots of frozen chicken patties, frozen veggies, pudding, carbs. Items on the meal tray list are missing, they may be counting them as food served. Depending on the bed location a sponge bath may be given on Tuesday and Friday, there are similar days for patients who can shower. Folding plastic chairs in the activity room or in patient's rooms disappear shortly after 6pm, some of the folding plastic chairs are cracked. Getting help from a CNA, LVN, RN is really tough. They admit they don't look for patients call lights, so the patient may not get help. Parking is a big problem. Employees triple park. Exiting Woodcrest is very dangerous, it's difficult to see fast moving traffic on Magnolia Ave, worst after dark because of all the parked cars on the curb. Care: If you don't have anyone to advocate for you, you're screwed. Woodcrest patients roam the hallways at 1030pm, entering unknown patients rooms. Make sure you have an Advance Directive on file because you probably won't survive.

Our mother's stay here was perfect, from the beginning till the end, she was here for short time…read morebut everyone here was very helpful and respectfully friendly, from the Director, Case Worker , Admission's, Therapist, CNA, LVN, RN, Physician, Maintenance , Housekeeping, Activities, Dietary, everyone was very attending to mother and us, this place is well maintained clean, hopefully you will experience for yourself, I highly recommend this place,

My dad was here for a couple of weeks after a stroke. Overall, he mentioned that the nurses were…read morevery nice and respectful to him. Pros: Madison was very helpful and responsive when I had questions regarding updates with my dad.she returned calls/texts promptly and was very sweet. She truly made the experience much better for our family. Nurses were very friendly and helpful over the phone/during window visits. They seemed happy to be there. Cons: Case managers and Docs were not very communicative. I had to call multiple times to receive a call back from case managers. Doctors never called back when requested. It felt very similar to the hospital(lots of phone calls and heavy advocating) in regards to case managers. Equipment abs med orders were also an issue when my dad was released. Overall,I would recommend this place but I did want to give an honest review.

After a left shoulder cupp replacxement at Parkview Hospital, I was transferred to Villa for rest…read moreand care. My bed was too small and when I rang the bell for help to the restroom, it took over twenty (20) minutes for an attendant to come to my assistance. Their care was so bad and unresponsive that I had my husband take me home for care the next morning. I went out of my way not to cause problems with their attendants, but that didn't change anything. They were more interested in filling an empty bed than issuing the necessary care needed. Their care was consistently non-attentive. Very disappointing. Anna Apodaca, 83 years years old.

My grandfather was sent here after being at a LTAC facility. Everyone here was very attentive &…read morecaring. They truly wanted to see him succeed. This facility is clean & fairly new. It has state of the art equipment and the rooms are VERY nice & no shared rooms which was great for privacy. Everyone here was so kind & we always had visitors & they never minded. Definitely recommend 100%!

Nervous to leave my father but after touring it and meeting everyone there.im at easeread more

My husband received the best care. When he first arrived to the facility he could not walk or…read morestand. 6 weeks later on discharge day he walked to the car Thank you PT therapist. I want to thank Marlene who made the transfer stress free. Marlene has the biggest heart and a true Gem. The Nurses and CNA are amazing and truely care. Your search is over. This place is all you need. Give them a call.

My care there was excellent. The staff were exceptionally friendly and helpful to me. The physical…read moretherapy guys (and lady) are superb and so positive which helped me with my healing process mentally as well as physically. I'll be back to see you guys but not as a patient gonna bring you some good food from my daughter's food truck " DYNAMITE DISHES " ... Ms Kim Walker

D. Matthew Russel Reyes was incredible. He was exceptional with my first physical therapy…read moreappointment and accommodated me to feel safe and comfortable since I am pregnant. He is very knowledgeable and provided me with printed sheets of exercises that are safe with pregnancy. Very happy with my services!

I highly recommend Marketplace Chino to anyone who needs physical therapy or rehab…read more The staff is friendly, caring and very good at what they do. The facility is clean and the equipment is top notch.

My mom stayed here about 3 months this year . I can't say enough how much the staff helped us …read more The nursing staff was efficient, attentive , kind and patient . The activities staff was sweet and thoughtful -my mom loved the trivia, daily newsletter and manicure mondays. The Woundcare staff healed a sore we had been struggling with for almost a year. The physical therapy dept was great - got my mom stronger and was very encouraging . The kitchen does a great job and is ready to give options if you don't like something . Most of all the case managers and office staff helped us so much to understand our insurance options , apply for extra help and get us thru this difficult time . No nursing home will be as good as home but Community Care is safe, clean and kind .

Martha is the best social worker! She truly listens and takes care of my problems and concerns in a…read moretimely manner. Roxanna, the exceptional Social Services Supervisor, goes above and beyond she even takes time out of her day to comb and braid my hair! You can tell she has trained her department very well. Aney in Social Services also deserves recognition She listens and helps even when she's not in the building, always responding to my texts and addressing my concerns. I also really enjoy the Activities Department. Kimberly (Kimba), the Activities Director, and her team always make activities fun and enjoyable. Lastly, Sheryl, my LVN, does an amazing job monitoring the PM shift and making sure we all get our medications and the care we need. Lastly The Administrator Jason he is amazing takes care of his staff and all all the residence hes the coolest person and very happy Thank you to everyone for all that you do you truly make a difference!