I took my son in for his check-up and they gave him a thorough exam--nothing was missed! He was due…read morefor his 4-year shots, and they made sure to keep things as comfortable as possible for him. He handled the shots like a champ, and we celebrated with some treats for being such a good boy!

Q-care does what most others cannot. I am very impressed with the level of care and compassion they…read morehave shown. I recommend their services to everyone in need. Fast, uncomplicated, and accurate as well.

I feel incredibly lucky to have such a great medical facility nearby. I've been treated by Dr. Quan…read moreand have continuously referred friends and family to see her as well. She is truly one of the most caring and knowledgeable doctors I've encountered in recent years--something that's becoming harder and harder to find. In a time when healthcare often feels driven by business and insurance claims, Dr. Quan genuinely prioritizes her patients. I'm very grateful to Dr. Quan and her entire team for running such an outstanding center in our local neighborhood.

This is my favorite urgent care ever From the receptionist to the nurse and the doctors. They are a…read moregem. I come here on 10 May due to a second-degree burn and DOCTOR MiTu Quan she is a god send she took cause of my burn making sure I didn't feel any pain while she was doing the treatment Today I went back to see her to check on the wound and again she was so gentle, kind and caring I wish doctor MiTu had a private office that I can make her my primary care doctor because I knew I would be well taken care of every time I go to see her matter fact any patient that go to see her will be well taken care of!! DOCTOR MiTu deserves a gold medal!

It is what it is. Its the local Medical center in Jackson Heights. They have a well rounded medical…read moreoffice on the 4th floor and a blood lab on the lower level that can handle whatever blood work you need. The front door has some signage that claims "walk ins welcome" but that is not the case when you walk up and talk to someone who works there. Obviously their policy has changed recently. The place is usually packed but the building is full of medical offices so sometimes the people are spread out evenly. They accept most insurance so getting my help paid for properly was no issue at all. The wait was worse than most. I have experienced much worse wait times in other offices compared to this one but it is something to consider when arriving for your "scheduled appointment". Being punctual does not mean you will be treated the same way and be seen right away. I am giving this place three stars because of the convenience of it being just two blocks away from where I live and it having everything I need to get by. (dermatologist, physical therapy, blood lab, ENT, internal medicine)

5 stars for efficiency and service! Booking online for a same-day visit was incredibly easy. The…read morestreamlined process here is impressive, but what really stood out was the front desk staff. Janelle (or Gianelle) was exceptionally respectful and welcoming--her professionalism truly sets this urgent care apart. Highly recommend!

On July 31, 2026, I visited this location, and the only friendly and professional person I…read moreencountered was the security guard downstairs. When I arrived on the second floor, the wait time was excessive. Even more concerning was the dismissive attitude and lack of professionalism from the front desk staff. At one point, I needed assistance, but the front desk employee was engaged in what appeared to be a personal phone call. Instead of acknowledging me professionally, she simply held up her finger, signaling for me to wait while she continued her personal conversation. I found this to be extremely disrespectful and inappropriate during work hours, especially while patients were waiting to be helped. I was then directed to the third floor, where I witnessed a young man and woman behind the reception desk discussing a previous patient. They were also talking about a woman who was currently in the waiting room, commenting on how angry she was and laughing about the situation. This behavior was highly inappropriate, unprofessional, and disrespectful. I intend to report this incident to their manager or supervisor. I also overheard the young man answer the telephone by saying, "So what is it that you want?" That was an extremely rude and unprofessional way to speak to someone seeking assistance. Another serious concern was the changing area. I was directed to a changing room that had a very strong, unpleasant odor. It gave the impression that it had not been properly cleaned or sanitized after the previous patient. Changing and examination rooms should be cleaned and sanitized between every patient to maintain a safe, hygienic, and comfortable environment. As a woman, I was also very uncomfortable being expected to change in a room that was open and located near a waiting area where men were present. There appeared to be little to no separation to protect a patient's privacy while changing. I do not understand why there is not a private, enclosed changing area, especially in a medical facility where patient dignity and privacy should be a priority. No patient should feel exposed or uncomfortable while preparing for a medical procedure. The two employees appeared to be more interested in socializing and laughing than providing quality patient care and customer service. I am also concerned that discussing patients where others in the waiting area could overhear may constitute a violation of patient privacy. While I cannot determine whether protected health information was disclosed, staff should not be discussing patients in public areas where conversations can be overheard. Overall, this was one of the most unprofessional healthcare experiences I have had. Between the excessive wait time, the disrespectful attitudes, staff taking personal phone calls instead of assisting patients, inappropriate conversations about patients, the lack of cleanliness, and the inadequate privacy for patients changing clothes, it appeared there was an overall lack of care, concern, and respect for patients. I hope management takes this complaint seriously, investigates the conduct of the staff involved, addresses the cleanliness and privacy concerns, and provides additional training to ensure all patients are treated with professionalism, dignity, confidentiality, and respect.

First the office used to be so clean, now every time I come in here there is trash on the floors…read moreand the floors are dirty, forget about the restrooms disgusting. This change of the seasons has my allergies and asthma really running rampant so I came here last week and today not all of them are like this place shortages of doctors, long waiting to see the doctor so don't think it's a in and out process. The nurses at this office really don't give a hoot about your illness at all. Last time I was there for about two hours, today I got here at 3:50pm and I am still in the back waiting to see a nurse and it's 5:27pm now.

We would like to express our deepest gratitude to the care provided to my brother today by Dr Anna…read moreMarie Nolan and her excellent team, as well as to the EMS staff arriving at the scene and transferring him to the hospital for further treatment. Everyone was very attentive and professional, meeting and exceeding our expectations. Thank you very much! Larissa Chaplia, MD and her family.

I am currently sitting in an exam room for about 30 since the nurse took my vitals. The place was…read morenot that busy when I came in. I booked and appointment. For 10:30am was here a little late like 5 minutes. I hVe no.idea when I am gonna be since but I am about to get up and walk out. And I am gonna ask for a refund.

staff is so rude on the phone and in person! i wish i didn't have to come here - but for workers…read morecomp i had to - if you don't have to go here go somewhere else.