Horrible wait service. Had an appointment and couldn't keep track of who was there first with an…read moreappointment.

Service here is great and the people at the front desk are super helpful. I'd just note that they…read moredon't offer all of their lab test at this location. Definitely call ahead to make sure they offer the lab test that you require before making an appointment and showing up. Also parking here during the week is a nightmare so keep that in mind!

I came here as a visitor, dropping a friend off. We went inside and a lady at a podium, directed us…read moreto a certain office. The lady in the certain office directed back up front. No clue to the exact "upfront office". Ended up in the wrong office, they directed us to the office directly in front of the very first lady at the podium who told us to go to the office in the back. I think that we are in the correct office! This office sends us back to the very first lady at the podium so that we can check in with her. Then they send her down stairs, I go along to wait in that waiting area. I get down stairs and the staff began to speaking rude to me as a visitor. I stood in front of the chair to see the directions they are going. ( I didn't move) They thought it was necessary for her to tell me that the room was fur patients only. I was responding by saying I'm just watching the directions. They other staff member was present and must have got offended by my response so she kicked me out of the waiting area and told me I had to leave the area. I asked, shall I go back to the room that we started in. Her nasty response was, just find a waiting room upstairs. The improvements needed for a pleasant visit would have been for the lady at the podium to take charge and ask questions so that she can do her job and direct people to the correct area. That would have prevented us from going to 3 different places. A staff member was blowing her nose the entire time I sat in the waiting room which was really disgusting. Om our exit, the lady at the podium did tell us to press "S" for street to leave the building. So I guess that makes up for the entrance..... NO! I wise not to come here again. Not even to drop someone off. I'll just stay in my car instead of parking in the valet. By the way, he was the only person to provide exceptional customer service!

They lie about the costs of mri. Say you pay only the co payment. Then play games with codes to…read moreover charge you hundreds of dollars. Stay far away from these thieves

I had a very good urgent care experience here on a Saturday night. I was able to schedule an…read moreappointment online within the hour, I parked right in front (pretty lucky), and we got seen very fast. We were in and out in less than an hour. The space is clean, and the people working here were nice and efficient. The nurse was particularly great with my toddler. There wasn't any toilet paper left in the bathroom, and the tap credit card machine wasn't working. Little inconveniences. Their online interface pre- and post-appointment are top notch.

Came here twice this week for an illness. The nurse who was taking my vitals, I think she said her…read morename was Moona, was rude to me and very insensitive. This is my second visit this week due to a long illness and while I was explaining why I came back I decided to give her the overall from last Tuesday since she didn't serve me then. She rudely says ok so why are you here today. No bedside manner at all. Then when I was about to leave I was waiting for the pharmacy notification to see if my meds were ready the front desk lady tells me the service is not that good here you should go outside. Signal was fine I strongly suspect she was trying to get rid of me because when she said that she walked away from me. Very unprofessional. Not even a have a nice day or a feel better. Won't be coming back to this one again. No bedside manner and they rush you out the door for no reason. I'm sick and perhaps I didn't want to step outside in the heat again so soon. The security guard was a sweetheart though so five stars to her but not to the people in the office.

The location was easily accessible, the place was clean, bright, the staff personable. The nurse…read morepractitioner who saw me really inspired confidence and was knowledgeable about the issue I had. 10 out of 10!

Urgent care places can really be a hit or miss. I came here back in January feeling awful with 103…read morefever and climbing. Front reception was nice and the wait wasn't long. The tech that took me in to check vitals and take swabs was patient and understanding. His positive attitude and great bedside manner really made the visit a lot more pleasant. Everything was quick and the results were immediate. I was able to get a script for medication and they provided me with a note for work. Thank you AFC Urgent!

Great Experience at Northwell Health Labs!…read more Today was a great day at Northwell Health Labs! From the moment I walked in, the atmosphere was clean, fast, and professional. Lotika, Labs Technician was amazing--she is incredibly skilled, professional and kind. As someone who is a hard stick, I really appreciated that she got my blood on the first try without any multiple attempts. It made the experience so much smoother and less stressful. Highly recommend this lab for anyone looking for a quick, efficient, and pleasant experience!

Mr. Lovell and Jevaughn were lovely. Walked in at 4:30pm and was seen right away. Great people,…read morequality care and clean office. I usually hate taking blood and it usually hurts but I felt no pain at all. Thank you both!

While in the area I decide to stop here and take my DEPARTMENT OF TRANSPORTATION (DOT) Physical to…read morestay compliant with the DOT regulations for COMMERCIAL DRIVERS LICENSE holders and heavy equipment operator, buses, straight truck, and semi- trailer truck AKA tractor trailer driver. I started driving a school bus in 1991, straight trucks 1992, and then big riggs I'm 1996. Ihave visited Canada and all of the United States, accept for Oregon, Washington and Idaho. Just a little history on why I have a CDL! Back to the review, lol! My first time at this particular CMD was maybe 2020. I wish I could say that all City MD's are the same but reviews will vary. Walking inside the facility I found it emaculate and everything was in its place. The ladies at the front desk was very cordial but the worker that came from the back was very rude. She interrupted us while we conversing. Other than that everything else was fine. I didn't remember that there was a parking lot in the back so I paid for two hours on the street and then moved to the parking lot. The rational for street parking is because I had to drop a friend off at the Asthma clinic and I walked to the CMD. So I did the physical and all went well I also brought papers to get a blood pressure monitor. Finally I did her X-rays on my finger because my finger was slammed in my car door when I got out. Well! How'd you slam your finger in your own car door, one might ask? Well I was distracted, okay, okay. Okay, I wasn't minding my business. I like to observe my surroundings for my safety. Well, I guess I'll chalk up scanning my environment for safety, it didn't work well. SMH! The other staff and doctor that I dealt with provided compassionate care and kept me informed. It was a good visit. Doctor Lee gave me my results on the X-ray. All is well with the finger just tender to touch, Doc says take Tylenol and ice. (Since you don't know me, I did it). I immediately replied, Trump said don't take Tylenol, he looked at me turned around and walked out of the room. I need to resist opportunities for joking when they arise. ‍ Oh well! I'm out!

I never knew the Dr's name, never introduced themselves. Never smiled. Definitely resented being…read morethere. She refused to recommend an electrolyte drink or OTC solution when I asked for something with little to no potassium without pee and blood tests first....be real people can't throw money around on expensive tests because they are thirsty! Unlike another commentor I did find Maria at the front desk to be organized and friendly, just totally wrong with her information later on, and deaf to reason or logic. She actually warned me on the phone that I may not get the Dr to order an MRI which was correct and ok, but seeing I had several maladies I decided to go anyway to at least get referred. I desperately need this MRI as comparison for court because of an assault that occurred making my torn labrum worse. My proof could evaporate with time. I will even just pay out of pocket for it right now without insurance! The Dr did xrays negative at clinic. She says "next step mri" I thought she might order it. She has Maria get me a referral (Fri) for an orthopedic hip surgeon for Monday, pretty quick. I was impressed. I spent months finding in network providers through Anthem and my Health Advocates, how did she do this so fast? Few hours later I thought this is not right, google search. That's when I decide to call that doctor because he does not exist on the internet!!!! Or on Anthem's site. He is NOT an orthopedic hip surgeon he is a Pain Management doctor. Pain Management must be prescribed with my insurance, but I don't need that, I need a comparative MRI and surgery consultation. And I need it now!! For court!! For pain!! Before more damage is done with incorrect healing. You can't bring a pain management doctor to court. Maria says this is the process to see someone else first to get yet another referral for a surgeon. Why am I seeing 2 doctors? I need a Hip Surgeon Expert for court not a pain management dropout. If my lights don't work, I don't call a General Contractor or a Plumber to fix my electric and pay them for an unnecessary visit....I call an Electrician! If there is a chance for possible surgery, you see a surgeon. Then the surgeon will recommend pain management and or rehab. I did 4 MRIs, 1 CT and 3 Xray last year with various providers all direct to specialist with no middle doctor or PCP. All in less than a week I had scans. Totally overlooked my cold symptoms or manage to prescribe antibiotics. Summit health phone systems are the worst outsourced waste of time. You can never talk to an office directly.

Sometimes it just feels right and you know it. I joined my husband today since he never really…read moreshares his full story. Nina, introduced herself as Nina and came over to give us a warm handshake. She already had us with the warmth she gave. As a senior we have more medical history to review and she wanted to know it all. She wasn't shy of ideas and suggestions and gave us referrals to guide us further. Blood was drawn there which is a personal plus. As written in other reviews the office is really nice and clean and it really was like those positive reviews that guided me to this appointment. A true professional and look forward to my appointment next.

I had a follow up visit with Nina today. As always, I leave her office feeling secure that she is…read morelooking after me; she is always so thorough. She is truly a wonderful person. Thank you, Nina and staff! Linda Sottosanti

I didn't feel well and I wanted a quick a visit so I booked this urgent care the morning of…read more The office is very clean and has tea for patients to make while you wait. The doctor was very friendly and informative. However, the wait was kind of ridiculous. I waited an hour even with an appointment. I understand that they take walk ins but they should definitely honor appointments; that's the whole point of making an appointment. Not sure if I would come back due to the wait time.

The appointment scheduler online made it easy to get an appointment. When I arrived, they had me in…read morethe system and I didn't have to go through a whole process to check in. Walk-ins welcome but I felt better knowing I had a time slot. Labs and x-ray services on site. Very clean and spacious waiting area. I also like that they are open 7 days a week! That's so important when needing medical care and you can't get to your own doctor. The services were thorough and the attention I received was good. I did have to wait a bit even with my appointment but that's because the patient rooms were all full. It happens. Totally will use them again.