Bought a refrigerator from Made this weekend. Good experience, great price and they delivered next…read moreday. They setup everything and cleaned up. Looks good and performs as expected I'll be back for my next appliance.

Bought a refrigerator from Made Appliance Outlet Store. Sales person Joseph was very knowledgeable…read moreand patient as I went back a couple of times trying to decide on which one. Found one that fit everything I was looking for and at a reasonable price. Delivery was seamless and very professional. Couldn't figure out some of the features and they sent out a technician to ensure everything was working. All the staff from manager, sales person, delivery, and technician were very courteous and helpful. Great experience. Love my new fridge!

They trick you into thinking they have great deals, but when you actually come to the store…read moresuddenly the product "isn't available" and they try to push the same item on you for the full price. This place is one of the biggest scams out there with some of the worst customer service imaginable. If you don't want to feel completely ripped off, do yourself a favor and stay far away from this place.

Visited FBS for the first time yesterday, they've only been open in this location for two weeks…read more Really gorgeous, well thought out showroom. All appliances are shown in vignettes, no big-box rows of product, but plenty of brands on display. Skewed toward higher end like Officine Gullo, Hestan, Miele, and more, but they also carry Kitchen-Aid and others. I will certainly be bringing clients here - Carrell was very helpful and knowledgeable, and the entire staff has excellent experience. I will update my review when I've experienced delivery and installation.

Our refrigerator was making an odd sound, when I did some research, on YouTube, it said it could be…read morethe coils needed cleaning. I called Elite had some good reviews and I find repair people from Sachse do great work. Willy from Elite came over next day and cleaned the coils but the drain tubes were clogged and had to be replaced. The price was very reasonable. I am telling my friends and neighbors about them now too!

CUSTOMER SERVICE NONEXISTENT!!!Unfortunately, our experience has been far from satisfactory. We…read morepurchased a complete kitchen package for our remodel. Brian, the salesperson, was aware of our time constraints and assured us that there would be no problem. However, once he received our payment, communication stopped completely. No one seems to know when our appliances will be shipped, let alone when they will arrive. We have been trying to get in touch with the manager (Corey Trent) for over a week, but to no avail. He seems to never be found. How difficult is it to find a manager in a 15,000 sqft showroom?? How do you have the inability to obtain a tracking number for products YOU sell in order to find out when they will be delivered? All we have gotten is the runaround. We now have people on standby, whom we have to continue to pay, because Brian and management can't seem to get it together. This is a total lack of professionalism! We urge you to take your money elsewhere-total lack of work ethic!!

Very helpful sales people, know their products and make the buying process painless Got a great…read moredeal on a Viking refrigerator and full service installation

Just bought a built-in Viking refrigerator from Marvin McNeil, and we couldn't be happier. Marvin…read moreshowed us all of the features of various models we were considering, explained differences and gave us bottom line advice that was very helpful. We will be back to pick up a new range soon! Go to Elite Appliance and ask for Marvin! He won't lead you astray.

This was a spectacular transaction from start to finish. Edron took very good care of me. I was…read morerecovering from pneumonia and our fridge went completely out. I spoke with Edron, ordered a new SubZero over the phone in a relatively short process. The fridge was delivered today and installed and is working perfectly. I am still recovering, so this was a great help! Well done, Edron!

We went to Ed Kellum based on a recommendation from a friend and also because we wanted better…read moreservice than we could expect from a big box store like Home Depot/Lowe's. On January 4th, we purchased a KitchenAid double oven from Mark Pritchard. It was expected to arrive in late January, so he gave us an approximate installation date of February 1. Since we hadn't heard from him during the first week of February, we called him several days after the promised installation date to check on the status. He seemed surprised to get our call. He called us back and told us that the KitchenAid was on backorder for several more weeks. So, he offered us a more expensive oven (at a discount, but still more money than we planned to spend) and we paid the difference ONLY because it was available to be installed immediately. The Fulgor Milano was installed the following Saturday. But, Kellum's installer failed to test both ovens before he left. After he left, we discovered that only one of them worked. We contacted Mark who sent an electrician to our house. The electrician determined nothing was wrong at our house. We contacted Mark again. Mark then arranged (through Kellum's distributor) to send Apex (a repair company) to our house. Apex replaced two parts on the oven, and it still didn't work. Our request for a new (WORKING) oven was declined by both Mark and the distributor, and Apex came back out more than a week later on Feb 24 and replaced a third part on the oven. So, as of February 24, we now have a "brand new" oven (for which we paid several thousands of dollars) that has already been repaired twice (three parts replaced) in less than a month after waiting more than 3 weeks beyond the delivery time promised, and at a cost of several hundred dollars more than we planned to spend. Not once has Kellum reached out to see if the oven now works. We are planning to replace our dishwasher and two refrigerators. Based on our experience, we will shop elsewhere when we are ready to make those replacements. Needless to say, we are not happy with the service we received or the condition of the oven. We should have gone to Home Depot or Lowe's instead. Kellum's service has been awful.

I have been doing business with Zetley for over 18 years. I am a luxury custom home builder that…read morebuilds multimillion dollar homes. All my clients have been very happy with their service, professionalism and attitude. They take great care of my clients and I have recommended them for years to homeowners, builders, architects and other contractors and I can say nobody has ever told me they are not happy with them - quite the contrary! they carry all price ranges on all their appliances so they serve all of their customers no matter what the budget. To deal with a professional dealer is so much better than dealing with a big box store where you get NO Personal service. I am proud to be associated with Zetley Appliance! I will of course always use them. Nick S.

We have bought all our appliances through Zetley's over past 30 years. I cannot speak highly…read moreenough of their expertise and knowledge about the different manufacture options. Never a problem with installation. Good competing pricing.

We were in search of a new washer and dryer and had been shopping around so we knew approximately…read morewhat we'd be paying. We ALMOST went with Home Depot but one issue was it would take 3 weeks for delivery. My roommate had found Appliances 4 Less on the internet and suggested we just go look before making our final decision. I'm so glad we did. Not only did we get wonderful service but also was offered better prices than anywhere else. The owners were wonderful. We went back the very next day to make our purchase and they delivered to us same day. They provided every hose, cord and splitter to us and instructed us how to have it installed. They would have done the install as well except our apartment policy is only maintenance is permitted to install and disconnect. I'm so happy we came here and I have already recommended them to a couple people.

From the owner: Quality appliances at a great prices. Up to 50% off on new units with scratch and dents…read more Refrigerators, washers, dryers, stoves, and more

DO NOT BUY FROM HERE..I went to purchase a washer n dryer to find out that when it was delivered, I…read morehad to buy water hoses for the washer, I brought the cord and duc for the dryer. When we got it hooked up, the washing machine leaked water, and the dryer tub did not turn. I called and was given the runaround, a tech was sent and he didn't try to fix it, he went outside on his phone, came back and told me since i didnt buy it from Lowes r Homedepo that it wasn't under warranty, then he left. DO NOT BUY FROM HERE..not worth it. They don't value their customers concern or complaints they just keep giving you the same story.

Worst experience of my life buying a washer that didn't work and service support was a disgrace…read more Dealt with their support for weeks and reported the business to BBB and even FOX 4 channel consumer support. They swindle you out of your money and cause extreme inconvenience. I do believe that there will be justice.

I would never use this guy he's terrible and rude. I bought a 42 inch refrigerator from this…read moreperson, had it delivered, it was missing the drip pan, kick-board and a drawer. Went back to pick these items up. He came out with a used disgusting drip pan that I don't even think went to my refrigerator along with the kick board. He had no drawer then tried to charge me $252 extra for those items that should've been with purchase. The

HI! I worked in this store for about 10 years, the last 5 years, she left me practically alone to…read morerun the store,sales, AD'S, purchase of merchandise(when I had cash obviously) selecting it, looking for offers, since when I told her that There was already a lack of merchandise, he sent me to go find and select, (I live 40 minutes from where you bought it and he 5 minutes and even so I had to go!!!) etc etc... I was in charge of buying the parts that were needed, pick up the parts at the store that got them, even if it was in Dallas, Fort Worth, I had to go pick them up, many times change and assemble the appliances that had parts changed, when I sold the built-in ones the Most of the time I had to upload them to the client's truck only between the client and me or get someone to come help me, because the owner did not come to help us even though I told him that I was occupying it, I ended up hurting my spine because of that , in the office I did not have a/c or heating, I got to be there in temperatures of more than 115* and less than 30* in winter with snow in the street, many times even on Sunday(my day off) I went to attend clients (without payment) ohhh also, in the storage I had merchandise for sale (in Dallas) I have the same, he lived 8 minutes away and I 40 and if there was a client for something that was there, I also had to GO, even a couple of times I had to take my husband to accompany me for safety...in the time it lasted, he never gave me vacations, I do not deny that sometimes I asked for 1-2 days for some outing for events for my children and if he gave them to me, but obviously he deducted them from my salary and according to the law they corresponded to me I already had 2 weeks of paid vacations (which never happened), when I had sales that were paid in cash, I took my salary from there, but if I had only received card payments, sometimes I had to wait up to a week for them to pay me ( even though I told him that no cash had come in), last year, sales were very low but there were, unfortunately most of them on card, the last 3 months I worked there, I DID NOT PAY ME , I was also in charge of making utility payments (electricity, internet, storage) sometimes if you gave me your card information so that I could enter the payments and other times I had to enter them with mine if I had cash from any sale, well, the last 3-4 months I was there, there was NO cash, he told me that he had no money and well, the power and internet were already being cut off and I had to pay from my pocket to be able to continue operating the store, cash was still not coming in (incidentally when a sale came in of built-in, so if he stopped at the warehouse to pick up the $$$ and if I was owed salary, he told me that as soon as I deposited it, he would send it to me and sometimes it wasn't there until 3-6 days later... and obviously I didn't buy merchandise...) and so, seeing that he didn't care about the store and I was already owed a considerable amount, I talked to him and told him that I couldn't be working like that, without salary, with a debt, without help and that he offered to go only by appointment and so that he would not worry about covering full salary, he told me and I quote: If the warehouse is like this, without merchandise, without money in the box, it is SOLELY BECAUSE OF YOUR FAULT, You practically brought MY STORE TO RUIN, and well, 8 months after these words, HE DID NOT WANT TO PAY ME, HE BLOCKED ME EVERYWHERE, IF we have a family reunion and he knows that I am going, he DOES NOT GO and says that he is not comfortable, yes. I am here because I charge him, I am very sorry to give him lol and by the way, when I resign for the reasons mentioned; He began to tell his mutual acquaintances that he kicked me out because, according to him, I was stealing from him... me!! to put up with him, to help him, to always be at the foot of the canon with him, he began to say that about me, even to people I found who got us merchandise... that was the only thing I got from the owner from this store..