I have been a patient at Baskin Clinic for 11 years and have always been pleased and impressed with…read morethe high level of personalized care, expertise and professionalism (also kindness and respect) that I have received over the years. Dr. Heather is a very skilled physician and I also know she CARES... Rebecca is extremely good at lab work; she is able to draw my blood on the very first try, which is just short of a miracle. (The last time I was at the hospital an ultrasound specialist had to be called in special to use it to find my very tiny veins, and Rebecca can do it on the first try!) I trust Baskin Clinic with my life and look forward to a lifetime of excellent care from a highly qualified clinic. Thank you Dr. Heather and all of Baskin Clinic. I feel very blessed to have them on my side for my medical needs Baskin Clinic is the BEST...

Yikes! Switching to their glitchy new care platform that handles all of your health information has…read moretaken Baskin from 3.25 stars to 1 star. Check the reviews not just for the baskin doctor who will be referring you to other doctors, but also check the reviews that are very publicly available on the Apple App store and the Google Play Store. SigmaMD is big yikes. Switching from one of the highest rated Hipaa providers to a poorly rated new entrant... strange strategy. Oregonians: Be careful!!!

This is my first Yelp review, and I hope it will help other Portlanders avoid what I've experienced…read morewith this provider. While he is capable of a friendly bedside manner, his host of administrative issues and ethically questionable billing practices negatively impacted me--and my health. I would advise others to seek another primary care provider. I scheduled a wellness visit with Shay (Dr. Hosseinion's first name) online a year ago after moving to Portland. During this first visit, we talked through my medical history and he also refilled two existing prescriptions from my prior MD. No physical exam beyond listening to heart/lungs. He wrote me a letter for my employer stating that he had seen me "for an annual wellness visit." Finally, he ordered a single blood test; I declined the standard panel. After the appointment, he billed my insurance company for $390. I wrote to ask about this--my last handful of wellness exams/physicals were covered at 100%--and he told me the care I received was defined as a "problem visit," offering to see me for a second visit to use the wellness exam benefit. I spoke with my insurance company, who confirmed the visit should have been billed as a wellness appointment plus an additional code for extra services. I contacted Shay's offsite billing office to request this change. I was willing to pay for the appointment, but believed it was billed improperly, resulting in an unfairly high balance left to me. It took one year of calls every month or two to get a response: No, he will not change the billing to include the wellness code or compromise on the balance. Why did it take so long to get a response? Per the billing office rep: "There's nothing we could do. We're not in his office. He's very hard to reach." In the meantime, I decided not to return for a second "wellness" visit, as Shay suggested, after my insurance company told me that getting lab results but billing for a wellness visit would be fraudulent. Instead, I waited a month, then requested a copy of my lab results three times in December. And again on Jan 4th. And again on Jan 10th. Finally, I called the lab, where a tech assured me the results were delivered to Shay in late November, less than 24 hours after the test. I sent Shay an email expressing my dismay at the wait; he did not apologize, but said they'd mail me a copy. I waited another couple weeks. When it didn't arrive, an assistant told me it was lost in the mail. I finally went to the office in person and got a paper copy. In the midst of this, the billing office told me part of the reason I wasn't receiving an invoice was because they had the wrong address on file for me - received from Shay's office (which had a copy of my driver's license). In any case, the labs showed a treatable medical issue -- something I would have liked to have known about ASAP. All told, it took me about two months to get that piece of paper. About six months later, and some eight months after the initial appointment, I got an email from Shay. He said he had my lab results and asked me to schedule an appointment. He said he found a problem in them. I would have appreciated more timely, accurate and honest communication from this physician and his assistant regarding billing and my lab results. I could have been informed during my visit that the wellness billing code would not be used in any way (using it plus another code could have, per the insurance company, mitigated some of the cost). Because such communication was lacking (and because this doctor wrote a letter to the opposite effect), I think some compromise on the final balance due would have been fair. Shay had paperwork explaining that refilling prescriptions could result in additional billing, but I could not have predicted that the entire visit would be coded to the maximum possible reimbursement. I think it is unfair to expect lay people to have this level of knowledge, particularly as there is a variance among providers in billing practices for these visits. At the least, I would have expected timely communication of my lab result. I would have begun taking a needed supplement months earlier if I had seen my lab results, and would have appreciated a simple acknowledgement that my health was comprised when I didn't receive it. For what it's worth, I paid my bill in full before submitting this review, and within days of hearing back from the billing office.

I had a recent visit with Dr. Shay and was reminded of the many reasons why I have stayed with him…read moreas my primary doctor for all these years--his fair assessment of my complaints ( physically, emotionally) and what is best needed for them, which may not be what one might expect. I go to a doctor to tell me things that I am not able to know without their help! But sometimes, it's about validating what I already know is true: When I wanted a prescription for a UTI, he reminded me that I already knew exactly what to do ( I am an herbalist)---and I confessed I was worried that I wouldn't be able to completely remedy it before traveling. SO he agreed to give me a prescription for an antibiotic for peace of mind, and guess what? It worked. I didn't need the antibiotics ultimately, but having his support helped me stay on the herbs and get better. As demonstrated in the above example, I have always felt that he listens very well to my concerns about any aspect of our visit, and modifies his approach if its appropriate, in regards to my feedback. The result is a feeling of a real collaborative partnership in my sense of health, my sense of well-being. He runs a unique, very small business, and is a unique thinker-healer-doctor-- which creates a different feel than a "typical" doctors office ( like him rolling up on his skateboard for our appointment! The best start to a visit!) but, despite some of the home-spun, DIY qualities, it has never lacked the overall professionalism of getting through all the steps of an appointment: From setting up appointment times, reminding, interpreting lab results, making decisions about what's next or referrals, paying co-pays and billing insurance---all has gone smoothly, and faster and less hassle/issues than I have had with any other medical office. He even was able to mail a prescription to me when I was far away from Portland, and needing his help---and FAST!

I have met many, many doctors in tackling my chronic illness, and by far Dr. Matin was the most…read moreattentive, knowledgeable of them all. I was in so much pain, there would be weeks when I was in a living hell from the pain and debilitation. Dr. Matin succeeded in pulling me back from the edge of hopelessness and despair, and not only restoring my health, but adjusting my lifestyle so I live healthier and stronger than I have ever been in the past 20+ years. He was an incredible listener, asking pointed questions and listening to the circumstances around my condition for a long time (~hour), longer than any other doctor, friend, or family member had taken to consider my illness. He was not satisfied with relieving my immediate symptoms, although that was a priority. He was determined to get to the root cause. We worked together to get to the bottom of an ongoing, enigmatic, and ever-changing condition. He was able to recommend high quality lab tests, and distinguish between what was relevant and what was noise. His prognosis was not a lazy wide net cast over a variety of possible causes, but rather a sophisticated, justified, and precise treatment. He drew from a large body of knowledge of how all functions of the body worked together, and was articulate in why he was recommending each of his treatments. Combination of lifestyle changes, herbal supplements, and dietary restrictions relieved the symptoms, and I was able to wean off my dependence on pharmaceutical drugs in a mere couple of weeks. He did not just recommend tests; he recommended the most accurate, visually expressive, high grade tests from the most reliable laboratories in the US. I nearly left NYC to return home because of how debilitated I was; Dr. Matin's treatment and solutions allowed me to stay here to pursue my work and my passion with more natural energy and fervor than I had before. He was always kind, polite and sympathetic, and kept in touch frequently to make sure my condition improved. For whatever hell you are going through, please see Dr. Matin!

For almost 15 years I had suffered with unbearable hot flashes and stomach pain. I saw naturopathic…read moredoctors , internal medicine doctors, gastroenterologists with numerous endoscopies, colonoscopies, lab tests and different medication including antibiotic regimens too. None of these methods helped me fix my problems and, even worse, none of them provided any conclusive results, it was such a frustrating experience. I even tried a difficult and tortuously-strict gluten-free diet for a long period of time with no relief either. Finally I met Dr. Shamim Matin and immediately felt his goal was to simply find a source of my issues rather than get me out of the door with a new medication to "try and see how I do." He ordered 3 types of specific blood test as well as a stool test and after the results came back he sat with me and explained every small detail regarding the findings of the tests. He didn't rush through anything and truly felt motivated to educate me about my own health, an experience that I have never had at any other doctor visits. Dr. Matin was able to deduce at specific diet and supplement regimen that was based solely on MY lab results and physical examination rather than some generalization of symptoms that other doctors tried to constantly placed me into. Now after our visits, I am 6 months free of ANY problems I had before, I am a different person with no pain, no bloating, no hot flashes, more energy and I feel so healthy and happy that I was able to find a solution that actually SOLVED my problems rather than simply masked them with different meds that needed to be changed every few weeks because they didn't actually attack the source. I cannot emphasize how much of an amazing experience I had with the amount of attention and detail Dr. Matin provided me, it was the first time that I felt the doctor was as motivated as me to find a solution and it is an experience I hope every human being can have, we trust our doctors so much and to feel you're their priority when we go in with different issues is something that unfortunately has become so rare. What I learned from Dr. Matin and our visits was that certain bacteria in our guts, just like during infections, for example, can overgrow and cause a lot of different symptoms, and a lot of doctors simply give medication to control the symptoms. Dr. Matin showed me through every visit what his goal was, his reason for doing it, and also evidence and science of why and how it works to eradicate the actual source of the symptoms. Thank you so much for changing my life! I thought getting older meant learning to deal with more problems and pains, I didn't know it was possible to be completely symptom free. I wish knew you 15 years ago and didn't suffer all those years, but I am glad and hopeful that my experience can serve others going through similar chronic issues in finding a solution. I HIGHLY recommend Dr. Matin for anyone that feels they have been passed around from one office to the next without any real change in their health problems.

Shocking, outrageous, and incompetent beyond belief. One of the worst experiences of my life. While…read morethe receptionist and initial nurse were good, the nurse who I was assigned to see as a Primary Care Provider was incredibly unprofessional, illogical, abusive, and possibly drunk or drugged. She seemed nice and sane at first, then proceeded to completely ignore my medical history, ignore everything I said, reject the advice of previous MD's I'd seen, make offensive insinuations, jump to absurd conclusions, and left me without any treatment whatsoever for proven and crippling medical issues. I am pursuing a malpractice suit, for the first time in my life. This person is a menace to society, will damage you, and should have her license revoked, before being imprisoned for gross incompetence.

Been going to him for years but to get told to never go back to his clinic by him himself is…read moreabsolutely ridiculous, That is all due to the fact of mentioning to him that what he is diagnosing one could not be it, due to other doctors diagnosing the same thing and taking medicine and no improvement has happened. There is no need to talk over anyone or to have an attitude and especially being rude. Do not recommend anyone to this place after this experience.

I am blown away that an individual such as Dr Dan still exists in this day and age and especially…read morein Portland where the cost of living has gotten so out of control. I needed to see a doctor quite desperately but had put it off for well over a month because I didn't know where to go, if I could afford it, and all the other unknowns when you don't have a primary care and health plan backing you up. I found the Alameda Clinic through googling and gave it a chance because of all the wonderful reviews. I showed up at around 9:20 am (walk in hours start at 9am). Dr Dan greeted me personally, I was immediately ushered back to his exam room, we discussed my issue (I have permanent 100% hearing loss in one ear and recently my "good ear" was only operating at about 20%), he did an exam to confirm the problem, and then he fixed it. During this time he mentioned a couple times that there was paperwork but I had yet to do more than tell him my name. Afterwards, almost as an afterthought, he asked if I minded filling out his form. His whole approach is so refreshing, personal and just plain human...of course I didn't mind. The form he handed me was one sided, covered the very basics and took about a minute to fill out. When I met him out in the lobby again, we talked about lychee (a Chinese fruit) and he gave me a taste of something similar. I asked him if he needed the paperwork (I'd left it in the exam room), he waved it off, I asked him how much I owed him, he asked if I could afford $80, I gladly said yes, paid him, asked him if I could give him a hug and was out the door. The whole thing from start to finish, took about 30 minutes, but to say that it was life changing for me is not an exaggeration. Dr Dan is unlike any other doctor i have ever gone to. He is a healer who is genuinely interested in and enjoys engaging with his patients. And I love that he incorporates the things that he is passionate about into your encounter with him. I have since recommended him to everyone I know and will definitely be back the next time the need arises.

I love Dr Elise Wong!!! She's what you've always dreamed a doctor would be: kind & caring of…read morecourse; but she also takes the time and makes the effort to really try to get to know her patients and what is going on with their body and mind, so she can treat the whole person. Another fantastic thing that sets Dr Wong apart from other ND's: she is also trained in Chinese Medicine and uses that knowledge and acupuncture to treat most issues along side what naturopathic medicine would prescribe. I love having the balance and combination of both medical philosophies. She's also open to Western prescription medication when it's warranted. And she will refer you to other doctors and/or specialist if she feels they will be best able to help in a particular area of health. I've been working with her on several different health issues for about 9 months now: digestion problems, back/neck pain, stress management, energy level & so on. Some of these things have improved very quickly after a few acupuncture sessions (my mood and energy level can quickly be improved within hours of seeing her and receiving an acupuncture treatment - it's amazing!!!), and other things have been a longer process to figure out and treat. But as long as I don't give up finding a solution, nether will Dr. Wong. My husband now see's Dr Wong as well. So she definitely become our go to, family doctor.

I see Dr. Yates. She has a reputation for not giving up on her patients and she did not give up on…read moreme when others could not figure out what was going on. She saved my life-literally!!! I have seen her for almost 2 years now and can't imagine going back to seeing a regular GP after the quality care and in depth appointments she is none for. I am never rushed out the door or charged extra for asking questions. Acupuncture has also made a big difference in the internal quality of my life. She treats the whole body. I recommend her to everyone I know!

Dr. McBride is a top notch Doc. A visit with him, is uncommonly thorough, professional and…read moreinformative. He will take the time to review your medical information and is sure you understand it. He will never rush you out, or make you feel he's in a hurry or too busy to spend time with you. By the way, he's funny, kind and very concerned with your entire life and how it effects your health. He won't hesitate to point out how your life decisions effect the way your body (and your mind; they are kinda connected) feel. His office is small, friendly and very welcoming. It's located on Scholls Ferry Road. If you're even remotely near that area, and looking for a Primary Care Physician, I whole-heartedly recommend you have visit with Dr. McBride and his team. I'm over 57 years old, and have had a number of Docs in my time, he is certainly my favorite.

Dr. McBride is a real diagnostician. He actually takes the time to review your file, family…read morehistory, etc. to fully evaluate your current situation. He's hesitant to overprescribe and doesn't rack up unnecessary charges for you (or the insurance company for that matter). They have a nice small lab on the premises that seems to help with quick results (not sure if that's common). Typically I just visit for my annual physical but I'm a big fan, yes he can be brusque (as another reviewer put it) but I find it necessary. If I liked hockey I might give him a six-star review (currently not an option).

As someone who gets really anxious with doctors, I found Dr. Carpenter really warm and welcoming…read more Her office is a comforting space to be in and she asks questions that made me feel like she was addressing my overall well being as oppose to just treating individual symptoms. I've had a full physical exam, including bloodwork (which was taken easily on two different occasions by the on staff phlebotomist), and gyno exams that in themselves are always unpleasant, but were made as comfortable as possible (nice robes, calm lighting, and explanations of things before they occurred). Appointments were always easy to make and billing was explained thoroughly. I recommend her to all of my friends! PS! I recommend looking at the other good reviews that yelp has hidden in regards to Dr. Carpenter's medical care. This bad review seems to only deal with billing, which isn't the defining characteristic of a good doctor.

I have had an overwhelming amount of poor experiences from previous doctors I've seen. It got to…read morethe point where I'd avoid doctors entirely, but I hit a period in my life where I could not handle my symptoms on my own and needed some guidance. I was anxious to find a provider who genuinely cared, and Casey is that and everything more. She is incredibly gentle, warm, and genuine in everything she does. She gave me space to voice my concerns, and worked on a plan to fit my individual needs. She's thorough when describing what's going on with my body and why the treatment plan makes sense for me, and leaves room for any questions/concerns. I can say that I am on a path to reach my best self thanks to her help and healing this last year and a half. I would recommend her to anyone. She truly takes the time and care with her patients that can be difficult to find elsewhere. I am so glad to have found her.

Dr Reynolds is great to work with. I think he's like doctors *used* to be when they took time to…read morework through issues. We look at my lab work together, adjust meds as necessary, we talk about my life at home and how that might be impacting my health, we talk about my wellness activities...both physical and mental. He really does provide holistic healthcare, which I appreciate. I've been seeing Dr Reynolds quarterly for around five years.

Searching for and finding a naturopath is an arduous process but once you know you've found the one…read morewho is right for you, then all is right with the world. The online search began with knowing that I wanted to find someone on the east side and knowing that I wanted a guy. Found him in Dr. John Reynolds, ND. This guy has helped me more than anyone else, including well, everyone. When you're not sick but just dealing with all the little naggy crap related to aging, well... Some of you know how it is. The staff is courteous and respectful. Katie, the office manager, is sweet and always helpful & CJ, the resident MA, gives the best jab this side of the pond. Soon I'll be starting neurofeedback with Dr. Shannon to try to eliminate my migraines, a malady that only developed in the last 5 years. How is that even possible? I'll let you know how it goes. I can't say enough about Dr. Reynolds, his staff, and Oregon Natural Medicine. So if you get the chance, choose them & say enough yourselves.

Do you see ALL of these forms? Do you know what they are?!?! The forms I was text and emailed to…read morefill out PRIOR to my appointment. Which I did. Online. With the link provided. The day BEFORE the appointment I was told to come in NO LATER than 30 minutes prior to complete the paperwork. My appointment was at 3pm. I was told to be there by 2:15. I ended up there at 2:20. They said "here fill this out" and I said I already did online. And they said we can't see that and it doesn't link in (so WHY send an email and text telling people to so it?) And this was the case for EVERY person who checked in while I waited. After I finished the paperwork, I sat and waited and waited and waited. And at 3:10 I was asked up to the desk and asked if I had done the paperwork. I said yes I did, and the girl asked me who I gave it to and I said "you." And then she said "oh yeah." And was fumbling through a GIANT stack of paperwork to try and find it. Let me just tell you they're like a NEGATIVE TEN out of 5 for their office staff/administration. They need to clean out and start fresh there. I wasn't overly pleased with the MA as she was curt and not very pleasant. And pushy. But Stephanie D'Andrea was great. She went through all of my history, asked relevant questions and spent probably 5 minutes, if that, ACTUALLY connecting the digital file which the office staff was completely incompetent in doing, so that she could view everything I had filled out. She didn't need the forms because she could see everything I'd input ONLINE as well as other physician test results, etc. She actually had a clue about the medicine AND the administration. Which IMHO is NOT the job of the NP or RN or Doc. That's the administration's job. To make their lives AND the patient's life EASIER. When the MA took my BP (in a seriously awkward bench chair,) I said that's REALLY high. As in even when I'm really stressed it's not that high. And she just ignored me. Then after I said something again she took it exactly the same and it was the same read. When Stephanie finished with me (interrupted 3 times by her MA giving her "time" warnings...which also seemed VERY unprofessional;) she asked the MA to retake my BP and reposition my arm because I have NO history of BP like that. Well wouldn't you know it was basically normal like what I normally read at. So many things were discussed but I mentioned painful bunions on my feet and Stephanie said "that's not a bunion. It's a wart." And I thought cool. I'm officially OLD I have warts on the side of my feet?!?! EW. No offense but I didn't believe her. I had been in a lot of pain (which she said happens with these on your foot...) and I thought NO WAY. She said to soak my feet for as long as I can in warm water and then file as much callous as I could off (and ew there was a lot...it's JUST becoming spring in the PNW LOL!) And legit AFTER just that my foot was WAY less painful. But after using the wart gel and a corn pad (yup legit old people stuff,) for a FEW days...the pain was GONE. I was like an insane person sending her messages in the patient portal saying OMG my foot feels SO much better. Like I could cry it's so much better. The pain was so bad I hadn't even realized until it stopped!!! Anyway, I had some blood work done AT the office and for someone who has NO veins, despite eating and being hydrated, NO veins lol. After serious discomfort and having the tech dig around in my hand, I suggested maybe a heat pack as it has worked previously. So we did that and it wasn't AS bad the next time. Still not great though. Anyway, overall experience was Stephanie 10/5 stars. MA 2.5/5 stars. Office staff -10/5 stars.

If I could do zero stars I would do that . I have been with this clinic for 13 years, until recent…read morechanges I really felt like they were there for me, now since it got bought out by corporate i feel like I'm not existing to them as a human , patient. From front desk to management to nurses and doctors it's truly not a place to treat patient. i don't know anyone that likes going to see doctors but before the changes it felt good now however I feel anxiety calling them and asking for any kind of help. Lack of empathy, bed side manner, compassion and most importantly lack of consistency in information.