My husband and I booked a cruise/land tour to Alaska with iCruise. At the time we booked the over…read more$2300 per person trip, we were assured by the agent that we would get the lower price should the price decrease. We discovered the price did decrease more than a thousand dollars p/p (We discovered this on our own; we were not notified by the company.), but iCruise refused to honor it. They implied we would lose our "large" cabin if we did so and get a less than ideal location on the ship if we got the lower price. As it turned out, our cabin, for which we'd paid an extra $50 p/p, was the smallest, not largest, on the ship.

All started out well with this company , I was booking a family cruise for 11 and my rep Patrick…read moreRagalan was very kind and completed my reservation on RCCL Oasis of the Seas for a quoted amount and on Mar 27, 2026 I paid the requested amount in full. After a couple of weeks I was reached by Icruise credit department that $143 was due on one of the cabins, after I was told it was paid in full, it was their mistake and I felt that after paying what was asked this was a penny ante way of getting more money . Be careful when dealing with this company.

Awful. Terrible. Unprofessional. The worst. Won't name agent. Awful experience. Bad attitude. Bad…read moreservice. She is not a happy person. It showed. .

Patti makes travel fun again!!! I used plan my vacations myself. These "plans" would sometime not…read moreturn out as I thought. - Now, I simply call Pattie tell her: when, where and who is going and she takes care of the rest. - I am loving traveling again. - Thanks Pattie O.

I had high hopes for MSC Cruises, but unfortunately, the experience was incredibly disappointing…read morefrom the start. When we arrived, our room wasn't cleaned, even though they told us it was ready. The sheets were damp, stained, and the entire room had a strong, unpleasant odor. Despite reporting it, no one came to properly clean or replace the linens. We ended up staying in a room that felt dirty, cramped, and honestly unsanitary. Service overall was extremely lacking. We struggled to get help with simple things like directions or the Wi-Fi, and staff either didn't have answers or didn't seem interested in helping. The ship might look impressive from the outside, but it doesn't live up to the visuals-it felt poorly maintained and overrated. The dining experience started off promising--my appetizer soup was great, and the waitress was kind. But the main dish, lasagna, was a disaster. It had the texture of mushy creamed soup, with no structure or flavor. For dessert, I ordered a cake that didn't list any allergens, but it contained nuts--which I'm allergic to. Thankfully, I caught it in time, but that's a huge safety issue. The islands were beautiful and they had some really fun parties and wonderful shows and activities, but overall I would say save your money. I rarely leave negative reviews, especially when it comes to people working hard in hospitality--but this felt careless and unsafe. Dirty rooms, inconsistent service, and serious allergy risks made for a miserable trip. Would not recommend.

Love this place! They go above and beyond to meet all of expectations. Ericka was beyond helpful…read moresolving our issues when booking when I thought all hope was lost.

We just completed the most amazing trip 11 day trip to Positano, Italy with Nada's Italy. I can not…read moreexpress how wonderful it was. It is a small group of 12 people. The personal service was amazing. The hotels were great. The places we were taken were so authentic. We had dinners in farm houses, villas, seaside, etc. So much food and wine we could not believe it and all wonderful. The day trips were beyond belief, all with local guides. Their tag line "tours for people who don't like tours" fits it perfectly. The main tour guides Alessandro and Mikaela were professional, knowledgeable and FUN. We can't wait to travel with Nada's Italy again!!

From the owner: Amazing food, world-class wine, vibrant local culture, family traditions, timeless history,…read morepriceless artwork, breath-taking landscapes. All these things can be found and experienced in one remarkable country: Italy. Nada's Italy Tours is a boutique travel company that focuses on creating experiences that connect people. Experience the true Italian lifestyle and explore Italy at a relaxed pace in a small group setting with Nada's Italy.

I was supposed to get a return call, that was 2 weeks ago! Thanks anyway, I'm all set. No…read morecommunication and horrible customer service!

Fantastic! Jeff went above and beyond to make our trip to Europe the trip I've dreamt of. He met up…read morewith my husband and myself to get to know us, what was most important to us, and helped put the best things together for this trip. Everything was laid out for us via email step by step, creating the most relaxing trip ever. I always have to plan and worry about each detail. To be able to let someone else take the reigns was the best thing ever. Highly recommend using Jeff for your next dream trip.

We engaged Dan Meister's services hoping for the best but we were greatly disappointed with many…read moreaspects of our relationship: Communication Didn't really hear our needs-wanted to have us conform to what previous clients had done. When we didn't agree with some of our suggestion alterations to our trip he directed us to buy a pre-paid trip from an online source. We found he tried to nickel and dime us Didn't want to make restaurant reccommendations There's a lot more to comment on But the really big thing was when a violent strike occurred in paris he didn't reach out with advice and when we suggested coming home early he said we'd have to eat what we paid and be responsible for any additional airfare. We thought he was HORRIBLE and believe so would you.

Dan Meister has been my go-to travel advisor for more than 25 years -- and for good reason. Whether…read moreit's a cruise for two or a 100-person convention, Dan handles every detail with creativity, care, and unmatched professionalism. He's helped me with everything from complex bookings and trip planning to insurance claims and last-minute changes -- and always with a calm, can-do attitude. What I appreciate most is that Dan brings ideas I never would've thought of, making each trip more memorable and enjoyable. He's not just a travel agent; he's a true partner and a friend. If you want personalized service and someone you can count on, Dan is the one to call.

Need to rave about Boca Express Travel. We've used them for 2 trips to Italy a few years back and…read moreeverything went perfectly, best vacations we've ever had! Lots of coordination needed with 3rd parties and prepping us with everything we needed to know, especially the local 'details' you cannot research. Their contacts and knowledge are fantastic, Denise just rocks! But where they have really shined is when things don't work out as expected. A trip to Spain was interrupted by COVID, they handled everything: cancellations, travel insurance and ensured that we were completely refunded. But the best was just last week, when a Caribbean cruise was interrupted by injury. They dealt with the cruise line and, most importantly, found us a place to spend the night as we were sitting in the hospital lobby. Saved the Day is an understatement!!!

We have been using Boca Express Travel for over 10 years and their service is exceptional…read more We've had seven trips canceled due to the coronavirus a break between the kids spring break and early summer plans. They've worked nonstop to get us the credits and refunds we deserve.

Horrible customer service. Wrote a very rude letter to my friend and I when I said spending $800.00…read morea night at a hotel was insane. Said I was probably used to staying at a Motel 6 and used Carnival Cruise line. Sorry Scott, you lost a client.

Wow. This is what out doubt the most knowledgable service oriented agency I have ever encountered…read moreHe is now MY agent No one compares and I am an experienced world traveler I was referred to him and was shocked because he got me a trip that was sold out He has amazing contacts