Helped me set up home insurance. He was very responsive and was able to help even with a tight…read moredeadline

I was non-renewed by my previous insurer (Homesite) due to fire risk in California. I reached out…read moreto a few brokers and Joe was honestly the only one who responded, and he did so quickly. Within a couple days he was able to find me a new insurer and set up a FAIR plan. The premium was lower in total (FAIR + new insurer) than the total premium of my old plan and has much higher coverages. He was extremely responsive. When I reached out to him he'd almost always respond within the hour. Very happy with what he put together. Thanks, Joe!

Jeff and his agency always been great to work with, whether it is auto, home , or business…read moreinsurance, he's got you covered! I've been a client and friend for 15+ years. Highly recommended!

I was in need of a Landlord & EQ policy for a property I inherited. I called three other brokers…read moreand none of them returned my call. A fourth returned my call but could not find a market. A fifth got me a quote but it was from a non-admitted company. When I contacted Jeff he responded right away. Quotes were delivered within a few days. And all questions were answered and/or worked through with confidence and professionalism. And both quotes were reasonably priced and from admitted companies. Jeff knows his business and his markets and after dealing with other brokers, I would definitely recommend him. He is clearly one of the best in the area.

Sallie picks up her phone on a late Friday night when my wife was in a serious car accident.she…read moreassisted us immediately.she came by our business on a Sunday and helped us open a claim and walked us through every step of the process.we appreciate having an agent that is available evenings,weekends and holidays.

Sallie has taken care of our auto and home policies. We had coverage with a different company and…read moreher coverage's are better and she reduced our cost. Highly recommend her for home and auto insurance.

I got great customer service from Jess. I am a progressive customer and was not understanding the…read moreprocess after having some damage done to my body. I was getting hung up on the inspection part with the agent on email and Jess made it easy to understand in real life.

The experience was very horrible. They act like they care first, and then switch it around. Make…read moreyou wait to thinking, you're gonna get a good payout, and then ax all these questions and say they're gonna pay you. And it asks you more question, and then take it back and not really pay you anything on the claim. But pennies, especially as a pregnant lady in the past your car accident, they were careless and tricked me and misled me through the whole way. I advised anyone not to go progressive at all. Horrible, horrible, you could find other Car insurance better than this company. They are scamm

Kate Bode has been fantastic to work with. Always have a pleasant experience with the team at TWFG.read more

I reached out to Danielle because I was referred to her by a friend. She was very professional in…read morehelping me find landlord insurance that was right for the purchase of my new property. She worked with me on finding a premium I was comfortable with and tailored the coverage to what I needed. She also coordinated efficiently with my lender to pass over information so I greatly appreciate her effort in helping me close smoothly. Thank you for great service!

Used to be amazing but ever since my first experience back in 2020 I've had to actively reach out…read moreto them to remind them that my renewals were coming up and asking them to shop rates. For my 2023 policies, my homeowners insurance carrier stopped offering policies in CA, and I was forced to switch over to another provider. I made the switch through Stone Creek but they never notified my mortgage lender of my new policy / carrier, so the lender thought I didn't have a policy and charged me for one of theirs. It took 6 months before I noticed and had to work with them to get a refund. My renewals for 2024 are actually coming up in less than 2 weeks and I have yet to receive any updates despite multiple attempted reach outs to my account manager (Robin). Ironically, I've been trying to get in contact with her for over a week (called and left a voicemail, left messages with two different receptionists) and it was only after I posted this review that I received an email from her. I shopped quotes with the same carriers directly, and am getting lower quoted rates, so at this point between the total radio silence and the higher cost of doing business with Stone Creek, I'm uncertain what SCIA's value add is. Ultimately, I ended up switching over to Jeff Wong out of Bencia and ended up saving $600 / year on my homeowners insurance alone with same carrier (Mercury). I swapped my Umbrella policy over as well, but kept my auto insurance as is as the carrier (Oregon Mutual) was still the best option.

I've been with Stone Creek for years and have have many policies through them, including home,…read moreauto, umbrella and business. They used to be great and quickly responded to all my emails. But lately customer service is horrible. Sure, they respond quickly when you say you want to open a new policy for something. But have a question? Need other assistance? Just crickets. I think they had major turnover since the height of the pandemic and nobody seems to be local anymore. When I do talk with anyone, it's always a different person from out of state. Worse of all, when I sold a rental property and requested to cancel the policy, they cancelled the WRONG policy and I went almost 6 months with my home not being insured! I didn't realize it until much later of course because every single time I asked them to confirm my policies, they never responded. It's time to find a new broker. So sad because they used to be fantastic.

Arash has been a gift from the heavens. Amazingly professional. Knowledgeable. Extremely courteous…read moreand straight to the point. He was able to provide better coverages maintaining the same price I paid prior (will not mention other company). I already referred Arash & Farmers to my neighbor. He did wonders for him and was speedy like Speed Runner. All the best luck and I know you will continue doing amazing. Thank you Arash! Fernando

Best insurance agent EVER. I am a mortgage broker and I…read morework with a lot of agents. Arash always provides the best service. He is fast, able to provide information easily, and always comes through for me, Also his rates are great, even my most penny pinching clients end up going with Arash.

For almost three years now I have been insuring my work vehicle with Susan, her conduct as my…read moreinsurance agent exceeds expectations. Recently, two vehicles were added to my family. I did a market survey and compared prices and terms between several insurance companies and again the price and terms at Susan's office were the best. I would like to compliment Irene who works with Susan and took care of me regarding the additional vehicles, she was very kind, professional and really wanted to help - and also succeeded. I would totally recommend anyone looking for a reliable and professional insurance agent to contact Susan's office! And thank you again Irene for great customer service !

Excellent customer care and helped updating the information with my mortgage provider. Highly…read morerecommend their services.

I can't say enough great things about John and his team. When I recently had a complicated…read moreinsurance issue come up, John went above and beyond to advocate for me and make sure everything was handled fairly. He spent hours working with underwriting and claims to fully understand the situation and guide it toward the best possible outcome. Throughout the process he kept me informed, was incredibly responsive, and made me feel supported every step of the way. What really stood out was how much he genuinely cares about his clients. It's clear he's not just processing policies, he's truly looking out for the people he represents. His professionalism, persistence, and willingness to go the extra mile made a stressful situation much easier to navigate. If you want an agent who is knowledgeable, responsive, and will stand in your corner when it matters, I highly recommend John. I'm very grateful to have him as my State Farm agent!

John and his staff are patient, upbeat pros. State Farm is getting pricey, but this is true of all…read moreauto insurance in California. You could not ask for more thoughtful, caring mavens. Have been with this State Farm office since February, 1976, John Villanueva the third to head this agency over that near half century. Please consider them also for your homeowner's or renter's insurance, any and all such needs.

I had a great experience with this auto insurance company. The team was professional, helpful, and…read moretruly made sure all of my needs were taken care of. I especially appreciate the level of dedication they show to their clients--they don't just stop when the day is over; they make sure their clients are fully taken care of and set up before calling it a day. That kind of commitment and customer service really stands out. I highly recommend them!

Sky9 always has your best interest in mind; I've been with the company for almost 10 years and they…read morecontinue to take amazing care of me. I just opened a life insurance policy with them last year as a satisfied client. Thank you Sky9 for your knowledge and care!