Does not communicate well. Dropped my car off to have it checked out. Was over a week before I…read moreheard anything and that was because I called. He told me the problem I asked if he could get me a price of what it would cost him to fix it and he said yes. A few days later still having not heard anything back I called again and he told me he had ordered the part and it should be in that day (Friday) and he would have it on my car the next business day (Monday). I again asked him for a price before he did the work. I heard nothing and went in Tuesday afternoon where he then had to go look up the price. At this point I was over it. I paid the bill for him looking at it and went to leave. When I got to my car I realized some items I had in it when it was dropped off were missing. He claims his son checked the cameras and no body had messed with my car the 2 weeks it was in front of his shop. I know what was in my car when I dropped it off and I know what's missing from my when I picked it up. This was my experience.

If your car is broke, Steve and his crew can probably fix it. I've been taking my vehicles here…read moresince Steve opened many years ago. They have gotten me and my family back on the road many times. They also do towing and state inspections. I know first hand about the towing, as they pulled my daughter's car out of the swamp once when she ran off the road. (I hope she doesn't read this review) lol...You won't find a nicer mechanic in Elizabeth City than Steve. His wife Debbie and his son also work there. This is a very good family run business with courteous service everytime.

Found this place while traveling. Showed up with no appointment, and was fit right in. Fast…read moreservice, great customer service, and reasonably priced. Highly recommended.

Best service in town!…read more My family has been taking vehicles to Pitt Road for all state inspections for years, but I've never taken a moment to praise them publicly. They are consistently efficient, courteous, and professional and they've earned the highest trust with me. I cannot imagine going anywhere else - they're the best. Thanks, Pitt Road!

Recently purchased a new 2025 Ridgeline. I live an hour north in Chesapeake, and conducted all…read morepurchase details/negotiations online with ease. I appreciated this! Vehicle delivery was ok, could have been much better. My new Ridgeline was not ready for me when I arrived despite the dealer knowing I was coming. I had to wait several hours for them to clean the car as they had been storing it under trees that... shed debris. Interior was pristine except the dash panel around the gear selector. This was sticky for some reason and dealer could not remedy. A new part was ordered. I will follow up this review after installation of new part this week.

My experience at this location was perfect from the first inquiry to the day of close of sale. The…read morecar purchase was seamless. This was mainly due to KJ Clarke. I was treated with patience and respect during every conversation, I was never pushed or pressured. It was truly stress free. Plus all employees I encountered seemed very confident and great at their jobs. Every aspect of sale was smooth and straightforward. After searching nearby everywhere , long distances, and online for the lowest price, I was offered the best, by far, deal around for my specific vehicle. In addition, KJ and team are more than fair... especially with all recent market adjustments involving cars.. everyone I spoke to at this location was top notch and very personable and customer focused. I highly recommend this Exceptional highly skilled team. Just like a dream.... So So Thankful.!!!

This place might be the biggest scammer in Elizabeth City, I guess this is why they do free state…read moreinspections. It's just a way to get you in the door then attempt to talk you into over $1800 of unnecessary maintenance. The best part of this print out is I changed the oil less than a thousand miles ago. Somehow the oil "failed" their test. The air and cabin filter was also changed the same day. This place should be investigated because they are most definitely raking people over the coals for unnecessary maintenance and repairs. Sincerely a 25+ year mechanic

Good morning, fellow Yelpers! It's your favorite critic again with another noteworthy…read moreestablishment: Hall Ford of Elizabeth City, located in Elizabeth City, North Carolina. I had to bring my truck (company owned) to an establishment b/c we use Enterprise Fleet. I chose here, not only b/c it was on the list, but this is a dealership. I figured, if I'm going to have someone work on it, why not have them do it.... I'm so very glad I did! Let's start by honoring the service manager Tiffany, and amazing individual, to say the least. Communication is top tier. Knowledge is unsurpassed. The quality of work is extraordinary! You're just not going to find this kind at some backyard garage or makeshift mechanic ANYWHERE!!! If you happen to be in or near Elizabeth City (not wishing bad on anyone), and happen to need services, give them a try, I know you won't regret it.... 4

Thank you Mark, for all your help, I appreciate you taking the time to even get my car checked…read morefirst thing, you move fast and truly care to help people, and for the woman/friend for helping me out with my car as well and the ride home, she did something extremely nice, I wish I could see her to give her a big hug I am so grateful, It was a true blessing from up above, you fixed my alternator band and it was quick, and to your whole shop thanks you so so very much, Virginia from Elizabeth city.

Fantastic service! Called and updated friendly on my car as I needed a whole new transmission for…read moremy 2017 Jeep Patriot. He also redid my brakes and my yearly inspection. Plus, I was so impressed with the shop, it's the so clean and organized and I know my car was secured behind the locked gate door. Jeep was going to charge me an arm and a leg for a replacement and his pricing is extremely reasonable and fair! I feel like I have a brand new car!

100% happy with the quality of work and the complete professionalism. The staff was fantastic and…read morecommunicated throughout the entire process. Wonderful group and a great dealership.

I brought my 2012 BMW in to replace my rear fender. Darrell Bennett was very professional, helpful…read moreand friendly, as were the rest of the staff. They did what they said they would do in the time they said it would take to do it. If I needed work done, I would take it to them.

I was rear ended by another vehicle and my insurance sent me to Elizabeth City GMC Collision…read morecenter, and I'm glad they did. Every one there was great. they had me fixed up and back on the road in no time. They even had a vehicle for me to drive while they had my Cadillac. Top notch all the way. I would definitely recommend them to my friends and family.

Avoid this place. They lie straight to your face. Told them I was just browsing and did not want…read morethem to run my information. Today I look and there's not one but 3 hard pulls on my credit.. absolute lying POS finance people.

Mike is great at what he does, personal, good communications and most importantly he does stuff…read moreright the first time! Saved me a bunch of money compared to a dealer! Save time and money and go see the real mechanic, Mike at IBX!

Mike is honest and doesn't overcharge. You can get in for repairs usually the week you call, which…read moreis a plus. Honesty is the best policy.