Andy came by to look at our car and knew right away what was wrong. The AC was not working and he…read morewas able to repair it in one day! He was very punctual and was able to get the parts quickly and gave us a reasonable quote and he stuck by it. I would recommend Andy to anyone and will tell every one to use him if you need anything done to your car!

From the owner: I have a mobile auto repair service we come to you we also have Roadside Assistance lockout…read moreassistance jump start and much more

Thank you Mark, for all your help, I appreciate you taking the time to even get my car checked…read morefirst thing, you move fast and truly care to help people, and for the woman/friend for helping me out with my car as well and the ride home, she did something extremely nice, I wish I could see her to give her a big hug I am so grateful, It was a true blessing from up above, you fixed my alternator band and it was quick, and to your whole shop thanks you so so very much, Virginia from Elizabeth city.

Fantastic service! Called and updated friendly on my car as I needed a whole new transmission for…read moremy 2017 Jeep Patriot. He also redid my brakes and my yearly inspection. Plus, I was so impressed with the shop, it's the so clean and organized and I know my car was secured behind the locked gate door. Jeep was going to charge me an arm and a leg for a replacement and his pricing is extremely reasonable and fair! I feel like I have a brand new car!

Avoid at all costs. My husband had Jay working on his work van. He came out on three different…read moreoccasions and informed us the last time that it was working (we paid travel fees each time). The last time it was clear that it was not working and we decided to have him tow it to our home. Jay promised it would be at our home that night. Three days later we found out he left the van in the middle of a random parking lot (because of the location from AirPods & not because he would answer the phone). We had to pay another company to tow it the rest of the way home and pay additional costs for the van to actually get fixed. RUN.

Communication was terrible. Service was terrible. I definitely encourage anyone needing service to…read morego elsewhere.

They did a tuneup, brakes and rotors. It was nice to not get a call saying "we recommend this or…read morethat etc". They did the job for the quoted price. Nice people.

Does not communicate well. Dropped my car off to have it checked out. Was over a week before I…read moreheard anything and that was because I called. He told me the problem I asked if he could get me a price of what it would cost him to fix it and he said yes. A few days later still having not heard anything back I called again and he told me he had ordered the part and it should be in that day (Friday) and he would have it on my car the next business day (Monday). I again asked him for a price before he did the work. I heard nothing and went in Tuesday afternoon where he then had to go look up the price. At this point I was over it. I paid the bill for him looking at it and went to leave. When I got to my car I realized some items I had in it when it was dropped off were missing. He claims his son checked the cameras and no body had messed with my car the 2 weeks it was in front of his shop. I know what was in my car when I dropped it off and I know what's missing from my when I picked it up. This was my experience.

If your car is broke, Steve and his crew can probably fix it. I've been taking my vehicles here…read moresince Steve opened many years ago. They have gotten me and my family back on the road many times. They also do towing and state inspections. I know first hand about the towing, as they pulled my daughter's car out of the swamp once when she ran off the road. (I hope she doesn't read this review) lol...You won't find a nicer mechanic in Elizabeth City than Steve. His wife Debbie and his son also work there. This is a very good family run business with courteous service everytime.

Mike is great at what he does, personal, good communications and most importantly he does stuff…read moreright the first time! Saved me a bunch of money compared to a dealer! Save time and money and go see the real mechanic, Mike at IBX!

Mike is honest and doesn't overcharge. You can get in for repairs usually the week you call, which…read moreis a plus. Honesty is the best policy.

Customer BEWARE!!! I have been getting my oil changed at this location for a couple of years. This…read morelast oil change, something went wrong. My oil pressure system keeps going off. TODAY I stopped in to have it looked at. This arrogant young woman stated they are no longer honoring the warranty on their work!!! They are now "Strickland Company" They knew they were being bought out, yet they failed to warn customers they will not warranty the work being done last week...THIS IS FRAUD!! DO NOT GO TO THIS PLACE

Fast, friendly, affordable. If you need a vehicle inspection, this is the best place I've found.read more

We have been using TLC for over a year now. Quality work and extremely reasonable prices…read more Their work is guaranteed and they do stand by their work. The waiting area is clean and comfortable. The employees have been professional and kind without exceptions. I highly recommend TLC

Scam ass shop just cost me on selling a car. Brought for inspection and these "techs" saying severe…read moreoil leak, suspension needs replaced and needs tires and alignment. All BS and scared the buyer out. And tried to get me to come back for "repairs"feel free to see pictures of the leaking shocks and massive oil leak as well as the worn tires. What a scam. Based off this I wouldn't trust these people to do an oil change

Went in Saturday 23 May to have my tires balanced and rotated. After I got the car back was…read moreheading home and the "Low tire pressure" warning light came on. Took it back on the 25th (today) and was told by the service manager that she would have her worker to check he TPMS and have them reset along with ensuring that the tire pressure was correct. Mechanic came and told me when she was done and that she had reset the TPMS and made sure the proper air pressure and that after I drive for about 40 miles the light should go off. (I knew that was BS). Low and behold it has been driven over 40 miles, and the light is still on. How hard can it be for someone who does nothing more than change tires and oil to get it right? Oh, and it would help if they stopped lying about what they did. Now I am even curious if they did the balance and rotation!

No sense of urgency or wanting to help. Took over an hour for an oil change with no one in front of…read moreus. On top of that you have to wait to pay after so if there is a line of 15 people in the auto center register you have to wait an extra 30 mins for checkout. Absolute joke of an auto service area.