I'm bummed to leave a less than stellar review on multiple levels, but I feel compelled to share my…read moreexperience. I called Cassandra to make an appointment for my doodle. While on the phone, I asked for rates, since they are not listed on the site. She informed me that she really couldn't give me an estimate even, and that only after seeing my dog's coat would she be able to offer a price. She informed that she mainly does smaller dogs, and I verified if she was wanting/willing to do my larger doodle (70lbs). She said she would. Here's my mistake -- I should have pressed further for a price, even a ballpark estimate, but I didn't. More on that in a second... We drove quite a ways out of our way to Cassandra's home near Olney, MD. She greeted us outside of her house where we talked for a few minutes before I handed off my dog in the driveway. Since we're in COVID times, I did not expect to go into her house or see where she grooms or have extensive conversation, and that was fine. I killed some time in the area and after two-ish hours, Cassandra called me to come pick up my doggo. She said she would be emailing me an invoice that I could pay prior to pickup. I open up my email and I see a bill for $220. TWO HUNDRED AND TWENTY dollars. Wow! I was floored. We have never paid that much for a grooming ever, and we typically get our pup groomed in DC proper or downtown Silver Spring. Here, we drove out to rural MD, where she grooms from her home, so no overhead even, and the price is double that than what we typically pay. Also to mention, there was a $10 COVID cleaning fee included. I never stepped foot into her house, we wore masks in the driveway where I handed off my dog -- what's to clean? My dog? I assume she was getting a bath either way. Anywho, I didn't pay the bill right away, as I wanted to ask her about why the rate was so high in person. When I arrived, my dog was sheared from head to toe. She's a doodle but she looked like a weird greyhound. Ears, snout, everything, clipped to the skin with no styling to be seen. She explained that our dog's fur was matted and that this was the only answer. So, yes, our dog definitely had some matting in various spots but we brush her regularly and she was groomed 12 weeks prior, so we're not talking months and months of overgrown fur. Even if she had to take her fur down really close, she still could have styled her head/ears/face to have at least some semblance of the doodle cut... those areas were not matted at all. So not only was this the highest rate we have ever been asked to pay, it was also the worst groom my dog had ever received. When I picked up my dog, I nicely asked why the rate was so high, and explained that we typically pay about half that in DC. Cassandra told me that was standard rate. I disagreed and told her that we really have never paid close to that amount in 3 years. She shrugged. It was a quick and friendly exchange, and I was hoping that by giving her the opportunity to lower the rate, that she might. She didn't. I paid it and we left. We won't be going back. I don't know why I'm leaving two starts as opposed to one. One just seems so harsh. But tbh it was a one start experience. My strong advice: get a rate upfront.

Great first experience with Paws of Enchantment! Cassandra could not have…read moredone a better job. So glad we found you!

Great staff great service every time I highly recommend these friendly professionals been coming…read morehere for years always satisfied they do phenomenal work it's like day and night I have a Yorkie mix who's hair grows extremely long and fast they help me keep Batman maintained proper

I have been a customer since 2020 and I can say that this is one the most disorganized unserious…read morebusinesses I have ever encountered. At first I was encouraged, they had a cat groomer that was very communicative and prices were reasonable. I would bring my previous cat for grooming but it was always difficult to schedule an appointment because they rarely answer the phone. On one occasion, I thought, let me go physically to the office to make the appointment. The door was open and no one was in the shop. The next day when I came again to make the appointment, the receptionist laughed and said they had someone new and that person didn't know how to lock up. Unfortunately my previous cat died and I got a new cat in late 2022. I explained the death to the receptionist when I booked the new cat for grooming. When I got to the appointment, she was calling the new cat the dead cats name--I had to explain to her again. Two additional times, when I was booking grooming, I had to tell the receptionist that the previous cat was dead. It was the same person but apparently cannot or will not update their records? Most recently booked grooming in November 2025. My cat gets the same thing every time and that was confirmed on the phone with the receptionist. When I arrived, the person at the front desk asked what the cat was getting done, and I answered confused, "she gets the same thing every time, do you not have the card?" Then she found the card, like "oh okay". Hours later, my mother called me to tell me she had a missed call from the groomers. I called several times, no one picked up. Now I'm concerned. If you don't pick up the phone when my cat is in your care, that's a huge problem. I drove to the shop. The receptionist is laughing with a client and a dog. Then I'm thinking, "is this why they're not picking up the phone". I ask the receptionist "is my cat ready" she responds, "good question" as if it's a joke?! She walks back and says, "I just got here". That's so unprofessional and irresponsible. When I talk to the cat groomer, I explained my concerns and that I have been a customer for years. He says they don't have a receptionist in the morning--which I did not know. Then he refuses to apologize for the gross misconduct. I got an email recently where they said they would be raising their prices--with this poor customer service and management they should not!

Henry's in home pet grooming did an amazing job on my dog. The grooming session was flawless and I…read morewas very happy with the outcome. He arrived on time and paid attention to my dog. He communicated very effectively prior to arrival. My overall experience with his grooming service was top- notch. I recommend his services to anyone seeking for a professional in home pet grooming.

From the owner: I pay attention to detail and make sure I give customers that satisfaction.read more

Wonderful experience! A great and stress-free experience for me and my dog. I highly recommend Greg.read more

Our 17yo Pom is no longer accepted at regular pet groomers because of his age and health. We hired…read moreGreg the Groomer to come to our house. You can tell he loves the pups and his job, and was very gentle with our fearful old guy. Will hire him again for the next haircut

My long haired cat had some dietary changes while we were in vacation and we came back to a fecal…read morematted bottom. Desperate to book any Cat Groomer I could find, I was able to book an appointment on-line at the PetSmart in DC. Gabby was kind, professional and poised. The job was complete within the timeframe she quoted and she took off the extra costs I added on-line, because less trimming was needed. Cat's fur & bottom are beautifully coiffed and clean and I will be continuing to book regularly for maintenance trims.

I will never go here again! The last time Maricarmen did an excellent job. She listened to what I…read morewanted. Maricarmen supposingly wasn't available. I took my Mini Goldendoodle puppy who is bad for basically a touchup cut she had no matts. She gets combed & brushed daily. I specifically told the Groomer, I do not want my dog cut short, I want her face rounded and tail ends trimmed. He recommended a length which was fine because it wasn't short at all. I was told it would be 4 hours. 4 hours is a long time. I got there to pick her up in 4 hours. He hadn't even started cutting her and he told me he needed another 45 minutes which turned into an hour. I wish I had taken my glasses with me so that I could have seen how uneven she was cut. I was already not happy that he cut her short. I paid & tipped (only as a courtesy) for the worst cut my dog has ever had. All her wavy hair was cut off. It's Winter. He gave her a Summer cut. To make it even worst she's cut uneven and has a gash on the back of her left leg. How do you cut a dog so short and get it uneven behooves me. Her face and head are lopsided. One ear is cut at an angle while the other is cut straight across. The fur on one is longer than the other. Tail tip fur cut off the rest untouched. What I took to Petsmart was a cute teddy bear looking dog with wavy hair. What I got back......was a cute dog with barely any fur and a really bad uneven hair cut. The rush job he did sucks. Hell he needs to pay me because I have to go behind him to try to fix the mess. Needless to say, Petsmart is #2 on my oh hell no grooming. Petsmart dog cuts are getting just as bad as Petco. They both now give half ass rushed cuts with very little attention to detail. Petsmart stop overbooking your Groomers so they can at least do a better job and stop raising your prices because customers aren't getting what they're paying for.

I've been looking for a place to take my dog to get groomed. The closest I could get an appointment…read moreduring the holidays was Virginia. Luckily I had heard that my building has grooming services. So I looked into it further found their card at the front desk. I emailed them and received a promo reply. I requested a later grooming as I work. I was offered 4pm appointment. When I arrived they were not ready for my dog so I brought her back down in another 45 as they requested. I didn't want to leave her in cage waiting. That's the good thing about having groomer in the building. Many groomers elsewhere same thing happens and you don't have that flexibility. Although I usually call first to make sure they are not running late. The staff was courteous. They started the grooming at 4:45 and it was over by 6:30. The place I had taken her in Virginia didn't do such a great job and the ears were not plucked so she was in dire need of some real grooming. When I arrived to pick her up she was super happy and alert. She looked and smelled wonderful. And even got a bow. It didn't last long on her hair but she looked adorable. I have a shin tzu and the grooming cost $70 before tip. Just to give you an idea. However, it was well worth it. Suggested you email them in advance because they do fill up quickly. When I brought her home and inspected their work the ears were clean and no hair in there. The pads of the feet were trimmed nicely and the size of the cut I think she said was 5 was excellent. Just right for my pup. I will definitely use them again. Highly recommend upscale grooming!!!

The groomer showed up in a mobile van and asked how I wanted my Yorkie to look after the grooming…read more I explained and was very pleased with the results. She looks adorable. I highly recommend Pooches Kitties & Kisses to everyone that is looking for a perfect cut for their fur baby. I'm glad I found them. I will continue to use them every time my fur baby needs grooming. Thank you Pooches Kitties & Kisses. M. Scott

My appt went very well. Shauna did an excellent job on my Frisky who is a large long hair cat who…read moredoes not take kindly to getting groomed. Sandra handled the grooming very well and did a great job. She was also personable and professional. I am very much impressed. Thank you Shaundra. What a great job yiu performed.

After the tragic loss of my beloved Queenie - the bestest girl cat ever - from another hospital, I…read morewas understandably anxious about trusting another veterinary team with Racer's care. From the moment we walked into Brentwood Animal Hospital, everything felt different. Dr. Manzoor and the entire team treated Racer - the bestest boy cat - with extraordinary kindness and meticulous attention to detail. They didn't rush. They didn't dismiss concerns. They took the time to explain every aspect of his surgery and carefully walked me through his aftercare plan. That level of communication matters more than people realize. What truly touched my heart was the way the staff refers to me as "Racer's mom." It may seem like a small gesture, but it reflects something much bigger: a deep respect for the bond between pet and human. They see him as family, and they see me as part of his care team. Racer received loving, thoughtful, and highly competent care. For the first time since losing Queenie, I felt a genuine sense of safety inside a veterinary office again. If you are looking for a veterinary team that combines medical excellence with compassion and humanity, Brentwood Animal Hospital--and especially Dr. Manzoor--have my deepest gratitude and highest recommendation. Forever thankful, Dr. Sutton, Law Professor

My dog has been coughing and sneezing to the point where I had to get her seen. Since I'm fairly…read morefamiliar with this place, I came here. Seems like this hospital can be a bit overwhelmed at times. It only seemed like the vet was in the back with my dog for 2 minutes before coming back to "tell me what's wrong" $1400 went down to $300 in exams and meds Vet seemed extremely nice and knowledgeable but a little pushy. Where he said I could take my time to think about things, but he was also a bit loud where I felt like I HAD to make a decision about spending thousands of dollars or not. Damon was sooo helpful, I think he was an assistant. Walked me thru the medication names and what they were useful for and to help me make the best decision to make sure my Dog gets healthy.

Easy experience and friendly staff…read more They provided shampoo, towels, an apron and even a brush when I asked for it.

I love this place!! Pups is the easiest dog to bathe, although she showers with me a couple times…read morea week I like the experience of the large tub, the tiny dog, and shamwow. wow wow weewow! $20, but I had a 50% coupon, so $10 plus tax. 5 different shampoos to choose from, brushes, nail clippers (we grind so i didnt dare touch those). towels, and yes, shamwows. They even provide a little apron for you to wear while you're hosing the pup down. Super cute, not super convenient, but definitely worth the trip.

Was a relief and a joy to be picked up and be able to have my dog and I be comfortable on our way…read moreto our Airbnb. It's stressful finding public rides to accommodate your pet so this service is a gem.

Repatriating back to the US is challenging - especially when you are a lone wolf with 6 bags plus a…read morelarge crate w/ a needy dog. But we made it! Thanks to Claudio, Sarah and the U & Pet team. My husband was already in DC so he met us at the airport. Despite the delays of getting the bags and dog sorted after a very full international flight - Claudio was so patient and welcomed us graciously. He encouraged me to take Milo for a quick walk to stretch his legs and pee while they loaded the car. The ride was smooth. Milo was so happy to sit with us! He's boarding with them in a couple of days. We are looking forward to it! Thank you!