Best in service and responsiveness Fare and honest. Will…read morecall him anytime we need anything in the future Thank you

I made a post on the Peoria Community Group Page on Facebook and looked for recommendations to have…read morethe spigot in our backyard replaced. Functions with no issues, but it has had a slight drip since my wife and I bought our home a few years ago. The spigot gets direct afternoon sun all year long and is exposed to the elements. It's understandable that it would need to be replaced at some point in time. Unfortunately, I am no plumber. Actually, who am I kidding? ...I'm not really all that handy at all. My wife knew this before she married me. Thankfully, businesses like J&M Home Maintenance Services exist because of dudes like me! I had several suggestions recommended to me for local businesses that could help me replace the spigot in my backyard. I reached out to J&M Home Maintenance Services and Eric (the business owner) reached out to me almost immediately. He was the first to respond and therefore, he got my vote. After the other quotes started coming in, he was also the cheapest! WIN / WIN! Not only did he reply immediately, but he did so on a Sunday (the day I sent my request for a quote to him) If that's not customer service, then I don't know what is. Anywho, Eric was able to get us scheduled on Tuesday - just 2 days after my initial request. It wasn't an emergency by any means so this was completely fine. He was a little late for the appointment, but shot me an e-mail as a courtesy to let me know which I appreciated. He e-mailed me again to let me know when he was on his way and when to expect him which was also awesome. He introduced himself and was very professional, polite and courteous. Not only did Eric replace the spigot that we initially requested, but he even went so far as to replace the secondary spigot that shares the same line (which we never use). He replaced that one at the same time in case we ever want to add a secondary hose for watering purposes. My wife and I were very impressed by the work he did as well as how efficient he was. He obviously takes a lot of pride in the work he does and the business with which he operates. I would not hesitate at all to recommend Eric at J&M Home Maintenance Services for all of your home maintenance needs! We will most definitely be utilizing him again at some point in time in the future. Thanks again, Eric!

If there was an option for more than five stars we would have picked it! We needed our old doors…read morerefurbished for proper insulation. Charlie came out, patiently reviewed all of our options with us, and his recommendation did not disappoint. This is the communication you hope for when you hire a professional. His service was beyond our expectations. And pricing very fair. Installation on time and we are extremely pleased! Happy to give a great review and would highly recommend!

I called this morning around 7:15 and they were able to schedule and come out 2 hours later. My…read moretech was Joe and was super helpful, patient and descriptive walking me through what he was checking what it does and the problems and their fixes or other options, risks and costs. I couldn't ask for more transparent, quicker or comprehensive service. He replaced my broken springs and bearings and left me with a self service plan and instructions to get the most out of my set up for as long as I can...thanks for your prompt help Joe!

WOW!!!! Bob came over the next morning and it was done fast and perfect!!! Great height for our pet…read moreand it looks BRILLIANT!! Bob even put the cut outs of sheet rock and outside stucco r into the door package so if you want to take the doggie door out you have the pieces to fill in. EXCELLENT JOB BOB... THANKS

Bob is AMAZING. He was prompt and direct w/ communication, kind, and professional in every sense…read moreof the word. Moreover, he went above and beyond to provide excellent service. I'm happy to say that his guidance regarding the size of door I needed and his quality installation of the door has resulted in my three large breed dogs (and myself!) having a freedom we have never had before. I will be reaching out to him soon to support w/ my next pet door installation for my cats and rabbit!

Great service, incredible price, and was very flexible with our needs! Would recommend every time!read more

Yelp nails it again. My mom's garage door was acting up. I changed the battery in thr opener and it…read morefinally stopped opening. She called me asking for me to go on Yelp and find her a reliable company. I gave her 4 business names. After calling everyone she felt the most comfortable with the gentleman at Garage Doors America. He was on his way home from a job and swung on by. Gave her great customer service and a great price. He let her know what else service she could use, but she declined. When she needs it she definitely will be sticking with this company. She also had an issue with the interior button on thr wall not working since it was installed so he is going to pick up a part and fix that tomorrow. I appreciate good businesses with good people taking care of my mom.

We have had Poop Fairy service since Oct of 2024. For the most part, service has been satisfactory…read more Technicians have been later than the prescribed 2 hour window numerous times...or have arrived way outside the scheduled parameters. The local franchise owner is very polite but apparently overwhelmed or overworked within her normal job. We have had scoop service for three small dogs. Two weeks ago one of our dogs passed away. I notified the owner of this and told her would pay full price (obviously) for the next day's scoop but after that please only charge for two dogs. No problem right? Until the following week and I get the three dog invoice. I contacted and requested a new bill. After several emails, and seven days, I still don't have a corrected bill and am getting late notices. Today I paid the full amount and canceled service. Too many issues stacked up. Billing, scooping too much rock out of my yard, late or three hours early, not spraying deodorizer. I will say they never left the gate unlocked and always left treats for the dogs.

I have been on a biweekly plan with this team for multiple months. I have never had any serious…read moreissue until this past week other than them leaving my gate unlocked when they leave. Which is no big deal, I can lock it if they forget. Their plan is set up so you receive an automated text message when they are going to be in your area to clean up your backyard. It is usually a 2 to 3 hour window of time, which, as we all know in most service industries, is a tad bit frustrating, but they are usually great about letting you know when they are 10 minutes out. With that said, when I know they are coming that day, I try to stay within a five minute range of my home so I can be home to unlock the gate for them. I live in old town Buckeye, and do not leave my back gate unlocked because people like to steal dogs. Yesterday I was told their son was coming between 3:30 PM and 5:30 PM. I left my house to go to the bank down the road and planned on grocery shopping at the market down the street. It's like a five minute drive. If I were to receive a text saying they were 10 minutes out, I could make it home within five minutes to unlock the gate for them. While I was back home, I received a text saying the gate was locked. I looked out my front door and nobody was there. I decided to call and I was informed by the owner that her son had attempted to come by and clean up the poop, but the gate was locked. Sarah, the owner, told me that her son did not have service in my area at that time but she would try to get him to come back at the end of their rounds. I told her that was fine. I never heard anything back. I texted again a few hours later to get an update and she asked if they would be able to come first thing in the morning. I usually work 12 hour shifts on the weekends starting at 7 AM, and she asked if he could come by at 8 AM. I told her that was fine and that I would adjust my schedule accordingly to allow him to come in and clean. By 8:40 AM the next day, nobody had shown up. I texted the owner to inform her, to which she replied that her son's alarm did not go off and she asked me how much longer I planned on being at the house. I informed her that I needed to leave and would not be home until about 7 PM. She asked what time I leave the house Sunday morning, to which I replied before 7 AM. She asked me to try again Sunday morning, to which I replied that I would rather not adjust my working hours and come to work late again in case he did not show up again. She offered for him to come Saturday evening, which is frustrating because though I work long hours, the time I am not spending at work, I like to spend with my family. We go out for dinner on weekends. I informed her that I was not impressed with the lack of communication the last few days and wanted to be removed from her route. I asked her to remove my banking information and we could just go separate ways. This is where she became rude and accusatory. She said that it was my fault because her son showed up and I was not available and the gate was locked. I can understand that, but I never received any text message indicating they were nearby or that I was next on the route. Which is some thing they always do. I'm assuming this is due to the fact that the child was not getting service, however, she was blaming me for her son's lack of service. Screenshots are attached. This company has their children working for them, and as a result, there is a lack of accountability on their end. I guess it is to be expected when you have teenagers working for you over the summer months. I shouldn't have to adjust my entire work schedule around a child that decided to sleep in on Saturday morning. Period and I should not be blamed for their lack of adequate service providers when they are running a business that requires adequate cell phone service to successfully function. My suggestion is to look elsewhere. Maybe have your neighborhood kid pick up the dog poop, it's cheaper, and probably just as reliable at this rate. Side note: I did also have an issue with her son the prior cleaning, I went outside while he was cleaning a few weeks ago, and asked if they could move me to weekly rather than biweekly. He told me he would inform his mother. They never showed up the following week. Sarah states that it is because he told her and she forgot, but I am pretty confident that he just simply forgot to tell her and she is taking the fall. Again, gotta love teenagers.

We have used Matt from Bulldog Garage Door numerous times. He has helped us with the install of a…read morenew garage door opener, new springs when our old ones snapped, fix of the door and railing when someone who will remain anonymous hit the door. Today he came out again because we were having trouble connecting our new Homelink mirror to the door. He is always pleasant, professional and willing to help. We highly recommend his company.

I have had the same experience with Matt as the others in this post. He will you upsell you,…read moreperform terribly and then make any excuse in the book as to why he doesn't show up to rectify it when you reach out to him. If you are considering using this company, please do your research and shop around. You will be sorry if you use Bulldog and Matt, maybe not in the moment, but definitely after. I just had to have another garage company come out, undo all the damage Matt did and charge me for his incompetence and unacceptable work.

I previously shared a review and mentioned that we would be using Jeffrey to retile our BBQ island…read more This project ended up being another great experience! You can clearly see the quality of work in the attached photos. If you are looking for a great handyman who does solid work for a competitive price, Jeffrey is the contractor for you. Thanks again Jeffrey!

Jeffery is awesome! He responded to our last minute request quickly and was able to come out and…read morehelp us with hanging up our curtains the next day. He did an amazing job. Thank you!

Cj was great! Last minute reached out since I was having issues with my shower and had missing…read moreshingles and he completed the job so swiftly! Definitely will use again, he was very efficient and communicated everything! Thank you!

CJ was prompt, efficient, and did excellent work. He always communicated what he was doing and…read morecompleted multiple tasks (electric, plumbing) in one afternoon. Highly recommended!