Terri has been such a great help to me. She signed me up for storage and explained everything…read morethoroughly in detail. She has a very wonderful personality and is very professional. They are on top of it here, also. This one time, my locker was not locked properly and they called me immediately to let me know about it. I love the fact that the staff here pays that much attention on their rounds. Security is what I'm paying for and I was at peace knowing that my valuables being stored here are safe. Thank you so much to all of the staff, especially Terri. I would definitely rent here again, anytime!

Best storage business from whom I've had the pleasure of renting. Which, given that I've been…read moremoving / storing household goods all over the country and abroad for 30+ years, is saying a LOT! Very secure and clean facility. The staff was INCREDIBLE! All were friendly, helpful, & professional. I highly recommend Aberdeen NC Self Storage for your storage needs. Shelwilbed W.

I did business off and on with this company for about 12 years. The manager that was there was top…read moredrawer in everything he did and how he did it. Then, last year, he sadly passed away and the business went from there. In early July, 2024, I had a problem with a possible identity theft and had to changed my credit card numbers. I intentionally asked the new manager about my billing and was told everything was okay only to find out things were not. After thinking the first email late notice was simply a mistake, I was charged a late fee (it was later explained late fees are accessed after 5 days). When I went to clear the matter up, the front gate was broken and inaccessibl. The back gate was up leaving the facility unsecured. Going through the back gate I found a second lock on my unit with a red band on it leaving me unable to access my unit. Trying to call them on a Saturday, I left a message because no one was available. On Monday, I again went to the facility to clear this up to find them closed and my unit still locked and the area unsecured. I wrote corporate and got a call on Tuesday. I told them I was bothered by what was going on and was told policy and charged the locate fee although I was at their office 10 days prior to this taking place. I told them I was going to close out my unit by months end. The day prior to months end, I got a call from them asking if I was going to close it out, they had looked at my unit and my lock was still on it. I told them I would be NLT the next day. I immediately retrieved my last 5-6 items and left. These guys don't take their job seriously any longer. They have let the facility deteriorate and won't call you if there is a problem with payment immediately locking you out of your unit. Until they can get someone hired that cares about the customer service, showing up to work and security of the facility, I would not recommend using them. This is unfortunate also in that the previous late manager was a good guy that kept the facility in top condition, knew his customers and paid attention to issues. All this plus they're more than doubling their prices in less than 5 years.

Hope Mills facility. Good customer service, solves problems timely, facility is clean and neat,…read moreprices are reasonable

It feels strange writing a review for a storage place. But, Bragg Boulevard climate control storage…read moreis outstanding. This is a family run business. They care about their customer, service levels, and reputation. The whole family are excellent. Special shout out to Levi. Once when I was having a problem with the gate (mind you they were closed), he saw me on the camera. He looked up my account, called me, and remotely opened the gate for me. Try to find this with a corporate run business. 5-stars. Thank you for the incredible service. My advice, even if they are a few dollars more, trust them with your possessions.

Very clean units. The climate control apparently works well as it was very cool on a hot July day…read more Employees found a way to meet my needs when the exact unit I needed wasn't available. Very polite staff. Impressed by the cleanliness and security. Glad I went here.

Great place! Clean, safe and staff was outstanding. Referred me to a great apartment complex.read more

On June, 23rd 2025, Sandhills Moving & Storage delivered our household goods after they had…read more been stored for two years in the company's climate-controlled facility while our house was undergoing renovations. Prior to storage, we elected full coverage insurance and were assured that the company had extensive experience handling and storing antique and high-value furniture for our sizable amount of belongings in a 6k square foot home. Upon delivery, we discovered that the majority of our items were severely broken or damaged, and nearly all were affected by what appeared to be mold or mildew. Moisture readings on our antique furniture measured approximately 60%, and in some cases, moving blankets had adhered to the surfaces. All of this damage was witnessed and assessed by not only their moving team but a manager they sent out to our home the following day who was in complete shock at the staggering amount of damage. After Sandhills filed our insurance claim, for our elected full insurance, we learned from the insurance carrier that the required paperwork was not fulfilled by Sandhills despite being required under their own policy. This administrative oversight voided our full coverage protection and reduced our compensation to $2.50 per pound, which is far below the replacement value of the affected items. When we initially raised this issue, a manager, Pat, assured us it would be corrected, but subsequent calls were not returned, and our attempts to follow up have been unsuccessful. Pat refuses to speak to us and the secretary hung up on us. All of these conversations have been recorded and we have proof of all statements made by the insurance, Sandhills, their movers, managers, and any/all parties involved because NC is a one party consent to record. My husband and I are both 100% disabled Army veterans with four children, one of whom has a severe disability and Sandhills was abundantly aware of this. Following the delivery, our family has experienced health issues consistent with mold exposure. A licensed mold specialist advised us to seal off all affected items to prevent contamination of our newly renovated home, leaving a significant amount of our belongings to include all major furniture such as living room furniture, bedroom sets, mattresses, and dining room furniture unusable. This situation has caused substantial financial, logistical, emotional, and health challenges for our family. While we understand that mistakes can occur, we are shocked that there has been no meaningful resolution or constructive communication to address the matter and ZERO accountability. I tried to contact the owner Jason Birdsall via phone, email, and his Facebook with no response. We hope that by sharing our experience, others will have the information needed to make an informed decision to look elsewhere during a move or storage need. We are now being forced to pay for a lawyer to seek legal representation in this matter. No family should ever have to suffer like this.

We used them for a third time and they ruined about $10k worth of furniture. Processed the claim…read moreand didn't even get $1k back!

We stored our daughter's items from college over the summer and some personal items. The facility…read morewas quiet and well maintained. We did a temperature controlled unit. We found that we could fit a lot in a small place! Office staff was kind and friendly- they went out of their way to support us! We appreciate there efforts!

Outstanding choice for RV/Boat storage! We stored our pontoon boat at the US 1 location until…read morefinding a marina. Ed and company were wonderful to work with. The facilities were always well maintained and very clean. We felt very like our boat was safe and secure. If we ever need storage again, they will be our first choice.

The manager is great and is very accommodating! Would highly recommend them. The prices for their…read moreunits are very reasonable. They facility is super clean as well