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    Patterns Behavioral Services

    4.0 (4 reviews)
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    7 months ago

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    8 months ago

    Patterns has the most welcoming and supportive environment! The staff is so attentive and cares for each one of their clients.

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    1 year ago

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    Blue Whale ABA - Group Room

    Blue Whale ABA

    4.2(5 reviews)
    9.2 miWestside

    We first reached out to this provider in December 2024, and finally got our initial appointment on…read moreJanuary 21, 2025. At that visit, we were told they would arrange in-home ABA therapy for our son. For the next seven months, there was no proactive follow-up or clear communication. I was always the one calling or checking in. Each time, we were told to "wait." In July 2025, an employee admitted they were having difficulty finding a therapist and said she would reach out to other facilities for help. After nearly a year of waiting, on August 26, 2025, they informed us that they do not have the capability to find us a therapist and suggested that we start over and contact other providers ourselves. This means we lost almost an entire year of critical therapy time for our child during a window when early intervention matters most. The lack of follow-through and communication has been extremely disappointing and irresponsible. Parents, please go elsewhere if you want an ABA provider who truly cares about your child's wellbeing and respects your family's time. I would give zero star if I could. P.S. to your reply I feel like you kept giving us excuses. In the beginning, you told us the wait time would be three months. At no point did you tell us that you were not capable of finding an in-home ABA therapist. From the very start, we made it clear that clinic sessions were not an option because our child goes to school during the day. You kept reassuring us that we were first in line for a therapist when one became available, which gave us false hope. I don't understand why you weren't honest from the beginning that you didn't have the ability to provide one. If you had told us the truth, I would have sought help elsewhere. Instead, you wasted my son's precious time--time he could have been receiving therapy. I am beyond disappointed and have completely given up on this therapy center. Please do not give parents false hope.

    The amount of patient and thought that the employees pour into their learners is tremendous. The…read moreamount of care and effort they consistently provide my little learner is incredible and I am so grateful! ABA has changed my life and the life of my family. It is always a sweet surprise to bring them home with their group artwork and hear about the fun group activities! Thank you Blue Whale ABA.

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    Beyond Expectation

    Beyond Expectation

    1.8(5 reviews)
    1.8 miSoutheast

    If you need a caring and competent crew for your psychological n3ds this is the place. My therapist…read moreis amazing. The office crew are always in a great attitude and ready to help with your insurance needs and paper work. Place is inviting clean and neat. From the beginning to end the are there to help. Also the snacks like the coffee are really appreciated. Thank you for the psychological help.

    I had an extremely frustrating experience trying to establish care with this psychiatric office…read more The communication was disorganized and inconsistent from the very beginning. I was initially contacted and told my appointment was scheduled and everything had been verified. Shortly afterward, I received another call stating that my appointment would need to be canceled because the visit would cost $800, despite the fact that I have dual insurance coverage. Later, I received another call saying there had been a mistake and that my insurance should cover the visit with little to no out-of-pocket cost. Based on that information, I kept my appointment and planned my day around it. However, when the appointment date arrived, I was told it had been canceled because the office supposedly did not have my ID. At no point did I receive a clear cancellation notice before showing up. The most upsetting part was that I woke up my autistic daughter early and went through the stress of preparing her for a new environment, which can be very challenging for her. We arrived for an appointment that apparently had been canceled without proper communication. All of this could have been avoided with better organization and communication from the office. Mental health care is difficult enough to access without patients having to deal with constant back-and-forth, conflicting information, and last-minute surprises. Unfortunately, my experience left me feeling that this office is poorly organized and does not respect patients' time.

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    Patterns Behavioral Services - behavioranalysts - Updated May 2026

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