Our daughter went with Dr. Ma for her braces. It's been more than a year working with Dr. Ma. We…read moreare generally very happy with her and her office. Everybody were friendly, polite and professional. We first heard of Dr Ma from word of mouth from other parents who had gone through doing braces with their kids. Dr. Ma has a good reputation around the lexington area. Her work is good and she is thorough with details and the fitting process of retainers. Braces is one of those thing that forces you to have a long term relationship with your dentist, as the process takes a long time. It is important to weight in a lot of other factor (can you work with the dentist and staff at the office in the long run, communication, how well they listen to your concern, care and attention to details..etc) rather than just upfront cost itself when selecting your dentist. We can't say for other dental procedures but for the cost of braces related procedures, we think Dr. Ma is very compatible with most reputable dentists around this area.

Would not recommend, I do not feel Dr. Ma has the patient's best interest in mind. It is…read moreundoubtedly #2 after her own bottom line. I needed some very basic work done, this office made me undergo expensive preliminary work and refused constantly to honor my desires, as an adult, to decline further orthodontic work. I highly advise against visiting this office.

Both my kids have gotten orthodontics there (one of them two rounds)... and now I'm going there…read moremyself. Dr. Lindgren is great, and we've had good experiences with both assistants and support staff!

Upgrade more issues…read more Dentist. Lindgren also deliberately made my top teeth wider than my bottom teeth, resulting in misalignment. Now, all four top teeth have root canal issues, and the cost to fix this is over $20,000. On top of that, he used an intense light that left dark spots on my lips after drying the glue. It seems he did all this intentionally, with these problems only becoming apparent years later. I recorded all my visits and can provide proof if necessary. Dentist. Lindgren falsely claimed I cursed his staff, which is completely untrue. If I had, I would ask him to specify exactly what was said and to whom. I urge him to do the right thing. This behavior is unprofessional and immature. Dentist. John Lindgren and his wife, both highly educated and quick to defend themselves, seem skilled at deflecting criticism rather than addressing the real issues at hand. Despite their credentials, their behavior throughout my treatment was unprofessional and disrespectful.

She is too greedy and too impatient. She never answered my questions and never responded back to…read moremy emails either. She never kept her word. Her focus is on financial business instead of patient care. I complained about the poking wires many times but never got her attention immediately. She complained that I was too sensitive to tolerate the pain as others. She charged me $4600 in 5 months for metal braces and made me suffer severe bone loss and gum recessions. She didn't want to remove my braces before my wedding as she promised before the treatment. She asked me for more money without any reason.

Dr. Yuci Ma is an excellent orthodontist. She was recommended to me because I had complicated…read moreissues including jaw and neck pain and my teeth were out of alignment. She had to work on aligning my jaw for 6 months before I could even get braces. She was very caring and was endlessly patient with my sensitive mouth. Her staff is very well trained and are friendly and delightful. Whenever I had a problem, I was able to get an appointment within a few days. I am an older adult but I saw that she and her staff worked very well with the middle school age group and their parents. I am very happy that she not only gave me a lovelier smile, but also solved the pain issues I was having.

We were told by our son's previous dentist (who supposedly specialized in anxious kids) that…read moregeneral anesthesia was the only path forward because of his sensitivity and anxiety. My wife was convinced that they just weren't really willing to be patient and take the time to work with him, and we switched to Coppe and Sears after hearing great things. Sure enough, our assistant Ayaz was incredibly patient with our son and spent time really getting to know him, and Dr Coppe was equally wonderful. Within a few visits he was letting Ayaz take X-rays and he let Dr Coppe scrape his teeth! We're so so glad we made the switch and so grateful to our son's new team!

I'm 100% recommending Dr Coppe and her team for the great care and service they provide to the…read morepatients . Great, when dealing with children with Autism. My son was seen when he was 3 years, refused even to open his mouth that time , now he is happy to be there.

Honestly Things started out SO great and I was very impressed! I even brought my niece with me and…read moreshe started treatment there. I will start by saying, Dr. Varallo has a great chair side manor, and is very personable, but that doesn't make up for what has happened. I am being as detailed as I can be as to warn others to really, really do their research. Midway through the projected treatment time I started to get nervous. I constantly had to remind him what my "end goal" was and once I got a comment of "Oh, I would have done things differently from the beginning if I knew that".. My goal was clear at the beginning. When we were almost done treatment I was told that my bottom teeth were done.. While still being very crooked. If I didn't mention anything they would have been left like that! I, with no dental training, had to ask for a bracket reposition, Thanks internet! At this point I was very unhappy and afraid I wouldn't be happy with my results. I confided in the assistant multiple times to let her know I was not happy. (Please note that my anger is with the office manager and Dr. Varallo.. The assistants that I have personally worked with, Ashley and Sandra) were really kind.) The braces were removed and I made it clear I was pretty unhappy, (so much so I teared up when I saw them without the brackets on for the first time) with the results and nothing was said or done. Literally nothing. I thought I was just being a little picky, but Fast forward to a trip to my regular dentist for a cleaning, I was asked if I had finished my treatment with Dr. Varallo... My crossbite (effects my TMJ) and midline were never fixed or even attempted to be fixed. My front six teeth are uneven some being higher than others, and now after nearly two years I am starting from square one again. When I expressed how unhappy I was with the office manager she let me know Dr. Varallo went over "the limitations as to what he could do". I was then told by Denise (OM), that Dr. Varallo would not see me during business hours and if I wanted to talk about it, I could go in before the office opened, or during a lunch break, but those times were not an option for me at all, as they were in the middle of drop off and pickup for school. I have now been to a few orthos in the area and have gotten consults and exams. ALL of them have said more could have been done to get a much better outcome not only cosmetically (my main goal was to widen my smile and I was told unanimously that more could be done while Dr. Varallo said no more could possibly be done) and to fix my bite. I am back at square one and about to start treatment again. *Edited to add, Dr. Varallo never reached out or acknowledged that I was upset or dissatisfied with my outcome. NOT ONCE. Owning a small business and knowing first hand how word of mouth is really how you get business, that shocked me. And he seemed like such a nice guy who genuinely cared. After he was informed of the yelp review, he sent an email asking if my niece was going to continue her treatment here after "I lost trust in his practice" he then smugly offered to refund HER entire treatment cost while not mentioning a thing about to try and make things right with me. He did not even apologize or try to make it right. I sent a follow up email and it went unanswered. He did this knowing I had seen other orthos and have to redo treatment. I am willing to share all other orthos findings and new treatment plan privately with anyone who wishes, as I hope that this beer happens to anyone else. As an adult patient, I can not even begin to tell you how stressful this whole process was. From taking tons and tons of time off work (I was told at my consult they were open mornings, then found out they don't do morning adjustments those are for "long appointments", to now having to hire a lawyer to get my money refunded so I can go spend another two years fixing issues, I am not only frustrated, but could be out well over $6000. I truly, truly urge you to get multiple consults and to think on this decision as it could be extremely costly and time consuming.

Convenient location with knowledgeable and friendly staff! Plenty of flexibility when it comes to…read morescheduling appointments and there is never a long wait. I had some crowding, so a few of my teeth needed to be shaved down a bit before they could be straightened out. That was quite jarring but Dr. Vallaro and his staff were so kind throughout the whole procedure. And most importantly it was expertly done. Currently I'm about half-way done with Invisalign and I'm making great progress. I can't wait to see the finished product. Would highly recommend Dr. Vallaro and his team!

Dr. Melita is such a caring and kind practitioner who makes a difficult process easier. She treated…read moreall 3 of my children! We got several different estimates from different orthodontists, but we were much more comfortable with her and her approach to things. Her office staff are also wonderful - very responsive and make scheduling easy.

I don't know where to begin to explain my wonderful experience with Dr. Melita. I searched for the…read moreperfect orthodontist for almost 5 years and I'm beyond happy that I found Dr. Melita right when I was about to give up. The reason for my hesitation was the multiple crowns (one being very visible) in my mouth along with the crowding issue I had. I am opposed to pulling healthy teeth out to make space without first trying to make it work with the existing space. Not even once did Dr. Melita try to change my mind about this nor even later during the treatment did she bring this up ever. She respected it wholeheartedly that I could feel it every time we would talk about next steps in making space to move the teeth around. Another reason why she is be the best Orthodontist to me is is that she worked with my crown so well that I never thought it would look this good to be honest. During the treatment, she allowed for me to go to my dentist to get a temporary crown to reflect the actual position of my teeth to make sure she gets them to the actual positions they need to be as close as possible. Not even once during the treatment have I felt rushed. It felt as if Dr. Melita was giving me the care that she would actually give to her own self. I don't know how I can actually convince anyone via words without knowing me to go and at least have a chat with Dr. Melita but I can tell you this much; I became a bride with braces as I was THAT happy and comfortable with them. I had the option to remove them for the wedding but didn't even bother. And it was Dr. Melita who offered to take them off so I could have my pictures without braces. I can't imagine a single orthodontist ever offering that. Little things matter along with the major PART of getting beautiful results. I took my braces off almost 3 months ago and still waiting to get my permanent crown put on. During this process I'm still in touch with Dr. Melita's office frequently and even after finishing the treatment you must see how much they still care for you to make sure you get on the schedule as soon as possible. I never laughed or smiled as genuinely as I do now and I can't thank enough to Dr. Melita and everyone in her office for making it happen. You make all the waiting worthwhile.

I think this is a good practice and my niece has had a good experience here, but I picked her up…read morethe other day and I don't understand all the photos. At first I thought I was in the wrong place. I thought I was at a photo studio. I looked around in the waiting room and there are photos of the doctor and her family EVERYWHERE. It is kind of strange actually, But, like I said, my niece is happy with her care.

They will overbook appointments, and you will be waiting HOURS to be seen. They will be having you…read morewaiting in a seat, while taking other patients. The front desk people will be on personal call, talking about the dates they have, and personal lives... not doing much at all... while you fall asleep in the sofa they have in the front waiting room. At least the couch is there for you to PASS OUT waiting for your kid to be seen.