If you are considering Patton Properties for your college student, please look at the fine print. My son has been a reliable tenant for two years, yet the company just slapped him with a $268 late fee for a payment made just a few hours past the deadline due to an internet glitch. They are completely inflexible and their fees are exorbitant--nearly 25% of the rent price. They do not support the student community; they exploit it. Disappointed is an understatement. read more

Emily and Hannah at Patton Properties, Inc. communicated with me throughout the application process, but from the beginning their instructions were misleading. They asked me to view the property before applying, yet when I arrived there was no lockbox. I called the number in their email and was told I had to drive 25 minutes to their office to pick up the key. That was the first red flag. I spent hours gathering bank statements, tax records, and other documents for their background check. Eventually, I received an email stating I had been approved and needed to submit a security deposit of $875. The terms said I would lose the deposit if I did not take possession of the apartment by 8/27. After driving to the bank for a money order and returning to their office, I was told--in a follow-up email--that I now needed renters' insurance with $500,000 liability coverage. Then came another email requiring a second background check through Briargate. None of these stipulations were in the agreement I had signed. They were disclosed only after I paid the $875 deposit. Emily sent me an email stating, "I'm still figuring out Briargate". When I called Briargate, I was told I needed to bring a $25 money order. After making yet another trip to the bank, I arrived at Briargate only to be told I also needed to provide my Social Security card--something Patton never mentioned. I purchased a $150 renters' insurance policy but was informed that $500,000 liability was not available. I emailed Emily, but was informed she "was no longer with the company", and Hannah stepped in. She simply emailed that the policy was "required" without offering solutions to move forward. I then purchased another policy through a company Patton recommended in a previous email--an additional $167--yet even that did not meet their requirement. At this point, I had spent $875 on a deposit, over $300 on insurance policies, $95 for the application fee, $25 for the second background check, and at least 10 hours of my time--all for requirements that were never disclosed in our agreement. When I explained this to Hannah, her response was dismissive: "It's in our advertising." Patton Proprieties is at the very least unethical. I have since issued Patton Properties a formal demand for the return of my $875 deposit. Based on my experience, I have little confidence they will return it, and I will likely need to involve an attorney. I requested a cashier's check by the end of business day Monday, 8/25. Hannah told me her boss was unavailable but that she would "let him know." Everything I've described is documented in email. My advice: run! read more

My personal experience and opinion is that the property manager Anslie Smith is extremely unprofessional and lacks customer service skills. The rent on Deerwood street is very cheap and when you first walk around or move in everything seems great. ITS CHEAP FOR A REASON! They take so many short cuts. Within a month door knobs were falling off, the kitchen sink handle fell off and this is a highly flood prone area. They don't tell you about the flooding and issues you'll experience every time it rains. I was told I was responsible for not reporting a water leak that I didn't know existed. Above the kitchen, the ceiling was discolored but it was like that since I moved in. Apparently there was a leak. 1 month after they shut off water to fix the leak the discoloration returned. Again the rent is cheap for a reason! I received a notice to be evicted because I put up peel and stick wall paper. 1. It didn't damage the walls 2. No one came to inspect like the notice said 3. There are people smoking weed in cars on the property and two residents with pets (not allowed) but you're worried about my peel and stick wall paper. Even if the answer would be the same Anslie refused to have a conversation with me and did so in a disrespectful and unprofessional manner. I would not live here. If you need a place to save money I get it but you're going to be in for problems down the line. **Highly flood prone area that is not disclosed to you. I can't say that enough. The property will be real nice in the beginning because they want your money. It's not worth it in the long run. RUN!! read more

I went through all of the reviews and I have to say I'm surprised at some of the low reviews posted for Patton Properties. I've worked with them now for 2 years going on 3 and I can at least speak about the time period I've worked with them. Most of these reviews are old and I believe Patton Properties has overhauled a lot of their systems, practices, and businesses as to turn a new leaf. Patton Properties is very quick to respond to maintenance activities. They are thoroughly knowledgeable about tenant laws and they hold safety of the tenant as a high priority in how they operate their company. I can see they are fair to their tenants and hold both sides of the lease accountable (both owner and tenant). It's good to have a property management company hold owners accountable for reinvesting into the properties so they are kept up and in order. I wish nothing but the best for Patton Properties and will continue working with them. read more

Slumlords!! Slumlords!! Their property are a disaster. Once a tenant is in and they are collecting money they don't care about the property anymore. There property makes the value of neighborhood homes depreciate. I only gave it a one star bc I couldn't leave it blank!! read more

I contacted Patton Property in reference to an available rental and I was told that I had to fill out the registration form before I could view the property. I filled out the form and sent it back in. So then someone from the office emailed me back and told me that unfortunately they can't move forward because my income doesn't qualify. So you have to make a certain amount to view an apartment. I didn't feel the need to put my correct income on a REGISTRATION FORM. This is DEFINITELY DISCRIMINATION. DO BETTER PATTON PROPERTIES. read more

Never in my life have I encountered such a poorly run business. Aside from offering rundown units (that make even the poorest of college students think twice about before renting) management is at best lazy and at worst grossly negligent. I have had to threaten to take legal action to get issues resolved with the company. I genuinely do not understand why anyone would give this rental company their business when there are so many better alternatives. read more

I was treated so poorly by Patton Properties during my stay that I am now filing a civil suit, most recently and among other things, for the theft and subsequent damage to a large kayak that I kept on the property. I have never written a yelp review before but I am so angry that this company is still operating after the way they treat people that i encourage ANYONE WHO IS EVEN CONSIDERING renting from Patton to message me privately and I can tell you the whoooole story, screenshots and all. I would even post my cell number if I could. In short, if you are trying to move into a new place in Columbia and Patton has even crossed your mind, either get that thought out of your head or contact me so I can. read more

Please please please think more than twice before renting from this company. I have had nothing but issues since moving in. I was never late on a payment and often times even paid early. I have been living in this unit since June without proper working AC. They have sent out technicians to bandaid fix the problem and then within about a week sir so, the unit is broken again. I have asked them several times to come to some sort of agreement with me for the fact I have not had working AC and they have not budged and expected to receive full rent payment. The latest addition to the problem is the stove broke back in August. I contacted them, through their portal, as they request to fix it. They didn't. My AC is broken and I don't have a working Stove/Oven at this point. So I decided to hold back my rent until they fixed it. I received a text from one of their admins yesterday, which at that point I am one day late. She asked when they would receive payment. I said very soon, when can I expect a technician at my house, to which she had no answer. Now 8 days from the day they were contacted, they go and file for an eviction notice, then at 4:30 today reach out to( not schedule) a technician about my issue of the oven not working. They do not care about you as a person, I promise. read more

I went to view some properties. I'll be set to move in 3-5wks. They would not let me view any properties unless I was ready to physically move in 2 weeks...what? I understand that the properties are ready for move-in now. But, what responsible adult is taking 14 days or less to plan if there's going to be a roof over their head? Who are you trying to attract here? I seriously can't even view your properties, because I am planning in the appropriate time? You don't want to work out timelines with a responsible, clean, hardworking tenant who could possibly live in one of your homes for the next 3+yrs? The receptionist was new. The two ladies training here were treating her like a nuisance. If you treat your employee that way, you're going to treat me that was as a tenant. No thanks. read more

Meh the staff seemed nice but the fact I had to call and pay for an exterminator myself for a endless cockroach problem because the landlord refused to do it himself and the duplex was in poor condition from the get go is a pretty sorry state of affairs. What a slumlord. I received some money back with the deposit there was some weird charges on there. Wouldn't recommend to rent from since they seem to not care about the properties they own, just swindle money and penny pinch. read more

I have only good things to say about Patton Properties and Jim Patton. Mr. Patton always returns my emails and telephone calls right away; he is very intelligent about real estate; and I find him to be fair to both tenants and landlords. I have very high confidence in Patton Properties, which is hard to come by in the real estate industry. read more

I've had nothing but great service from Patton properties! With low credit they allowed a family member to co-sign for me and yes, pay double deposit but I did not mind due to my credit. Every other property management turned me down and did not give me the options or the chance like patton properties!! Any issue I've had they sent someone out to fix the issue as soon as they could! Everytime I've gone to their office, they remembered me and didnt have to ask which property I was a tenant at! The property I am at and soon to be moving out of was rented to me "as is" but because of the quality of caring, respect and services to their tenants, I'm trying to make sure it exceeds the standards of the normal move out cleaning. because they helped me get out of a very bad situation I was in. It's the least I can do for a company that helped me out when I most needed it. Thank you so much patton properties! I have been spreading word of how amazing and wonderful all of you are! read more

Great property management company and great staff!