I've had positive and negative experiences here but can't complain too much. 98% of the time I have…read morebeen helped with my asthma attacks when I cannot get them under control myself. That is appreciated. Not all asthmatics will wheeze, and it can present differently so medical professionals just need to be aware of that. There was one PA who kicked me out of the ER in 2014 and nearly killed me and he doesn't believe other people's asthma attacks either. I'm talking about Kurt Harris. All the people he's ever failed are all over google reviews. The doctor at Cal State gave me an asthma treatment two days later and said she was incredibly close to sending me to the ER. I don't care that it was 12 years ago. I'll never forget that I came very close to not being here because he rendered zero treatment. I am very thankful a doctor realized I actually couldn't breathe right and helped me. I was in the ER last month and had a really great PA. She listened, asked questions and figured out that it was viral gastroenteritis after ruling out flu and covid. She made sure I wasn't dehydrated. Gastroenteritis isn't necessarily an emergency, but I never had a case that bad before and didn't know what was happening. she gave me some Zofran and a medication for stomach cramping. The gastroenteritis lasted a long time for me, so I followed up with primary and they did a lot of tests to rule out other stuff. The bathrooms need to be cleaner, especially the ones in the lobby. Also, there is a wide gap in the doors and that is not okay.

OMG!! My brother was in ICU fighting a pneumonia and Sepsis. Dr. V Mai came in to tell my brother…read more"your kidneys and your heart are shutting down." You're not going anywhere anytime soon. As he started to leave after dropping that bomb, my brother asked him a question and this so called professional walked away!! Who does that!! Why?? Only after leaving St. Bernadines hospital, did my brother start improving. I'm blessed to say he may be going home next week.

Parking. There's valet available during the week but not on weekends. Handicap parking is a small…read morearea right at the front of the adult hospital. (The new glass building) self park structures take a bit of a walk. There's two I used the lot on the south side of the hospital off Barton Rd and Anderson st. It's across the street off Barton. Multi level covered structure. Take the elevator or stairs to the bridge level, walk across the bridge. Then take elevators or stairs back down to ground level. It'll bring you in between buildings. The adult hospital will be on the right hand side. Gift shop will be at this entrance, follow the hall straight to the front check in area. You'll obtain a wristband to pass thru security desk. Just behind security are the elevators. To the left of the security desk is the cafeteria. All staff were very kind and helpful. While I was wandering around looking for the correct entrance a lovely staff assisted me and continued to walk me in the right direction. Over and beyond helpful always brings an extra comfort when family members are undergoing surgery or recovering. The quality of service here exceeded expectation.

I can't say enough good things about the care my mother-in-law received at Loma Linda University…read moreMedical Center. Going through cancer treatment is incredibly difficult, but the team here made all the difference. Every nurse we interacted with was kind, attentive, and genuinely compassionate. They didn't just treat her--they cared about her as a person and supported our whole family through such a hard time. The doctors were outstanding as well. A very special thank you to her oncologist, Dr. Kenni. He was not only incredibly knowledgeable, but also patient, reassuring, and truly compassionate. He took the time to explain everything and made sure we always felt informed and supported. The level of care we experienced here was exceptional. We are so grateful to everyone at Loma Linda for the compassion and dedication they showed during such an important time in our lives.

Great experience the moment we entered the facility. Kim greeted us with a smile…read more We had the best x-ray tech ever, Dane. He was so entertaining. I might just go back and visit Timothy was the warm and friendly medical assistant who took my vitals Dr Salib was thorough and kind. Rosemary was our checkout administrator was congenial.

Doctors are okay but Administration isn't very good. I think the company is just going for the…read moredollars.

Santanna (I hope I'm spelling her name right) was absolutely AMAZING! We took my four month son to…read moreurgent care both last night and the night before (11/8 & 11/7) and the night staff were wonderful! From the two desk ladies up front to the young Male medical assistant to the female doctor! This whole staff is some of the best care I've gotten for my son. My husbands insurance was an absolute nightmare to deal with we couldn't be seen the night of 11/7 but despite us going in during the last hour they closed the ladies in front did their absolute desk to try and work it out! They even apologized profusely despite it not being their fault at all. HUGE shoutout to Santana though, the pretty lady in pink scrubs who not only figured out our headache of insurance last night but even helped us set up an account , she truly truly went above and beyond for my son and I'm so grateful. Thank you so much night Staff at Optium! You guys are amazing!!!!

I booked a next-day appointment online, the check-in process was easy, and the wait was short. I…read morewas checked by medical assistant, BreAnna, and physician assistant, Summer Gonzalez, who help provide me the treatment I needed for the symptoms I was having. My entire visit was done within less than 30 mins and I got my discharge papers online as I left. My overall experience at this urgent care was very pleasant.

When this group was beaver medical it was amazing. The quality of care has significantly depleted…read moreunder Optum. You can't get ahold of your doctor or be seen in a timely manner any longer. Go elsewhere unless you don't mind just being a number. Very poor management, understaffed. I do not recommend after 30 years of coming here. Sad actually!

Good heavens no reviews of this site posted here. So many good healthcare providers and such dismal…read moremanagement these days in our ~40 years of combined experience starting when they were BEAVER MEDICAL GROUP.

Beyond impressed with the Baby and Family Center at Saint Bernadine's! The newborn and breast…read morefeeding classes were super helpful, I highly recommend attending a course here. Amy Zimmermann ( lactation specialist) is knowledgeable, professional and genuinely cares about your success with breastfeeding. She is kind and available to you even once your baby is born. Thanks to her I felt prepared when my son arrived and even when I was unsure she was just a phone call away. Love the service here!

The worst experience here after surgery! After surgery MD stated I can get pain meds at 5pm. I was…read morecontinuing to request and didn't get any until 7:30 pm. Food was the worst, and the silverware had to be returned 2x because it was DIRTY! The nurse kept calling me so pretty and Halley Berry for some reason when I look nothing like her. It wasn't a compliment to me it was unprofessional. They took 3hrs after my request to come and help me to the bathroom and no, they were not busy I could hear them laughing and joking outside. They never hooked me up to machine to check my oxygen levels which was the reason I had to stay there 2 days. I might as well have been home. SO that was wasted money spent. They were supposed to get me up and walk me around and never did for 2 days. There was a pain med schedule on the board and they NEVER adhered to it. My surgeon was furious and they blamed ME the patient for not calling THEM when I was literally speaking to them to provide it. Go ANYWHERE but here!!

Utilized this company on Thanksgiving day 2019 for medical transport for my elderly parents, both…read morein wheelchairs. Really wanted them with the family on this important family holiday. The night before Krissy contacted me to let me know their van had just been in an accident and the doors wouldn't open. I offered to cancel but she was adamant that my folks enjoy Thanksgiving with us, so said she would make sure my folks got to my house in time. In terrible rain, she got both here right on time, and picked them up exactly at the prearranged time. We all enjoyed a wonderful meal and day with 4 generations. I appreciate Krissy's dedication to her mission. She was professional and friendly, and her costs were extremely reasonable.

This is the company you want to take care of your loved ones! Professional, compassionate, the…read moreowner has been in this field for over a decade and has and amazing way with the clients and getting their needs met, I wouldn't trust anyone as much i do them. This is a company I wish there were more of, their ethic and compassion is unrivaled. Were relieved to have them in the community and our home.

These people are crazy, I waited an hour and 45 minutes just sitting in the waiting room, to be…read moreseen. When I asked to reschedule because I did not except a follow up visit with my primary care would take 3 hours they told me I could not reschedule until 3 months. I had another appointment to go to. They should tell you when actually do schedule an appointment that the appointment will take 3+ hours. Once the doctors (which by the way you will never see the same doctor or PA) but once they do call you back after waiting an hour and 45 minutes the doctor rushes through your appointment not listening to anything you say. You are not a valued patient, they have no interest in your health or helping you get the healthcare you need, you are just an insurance check payment to them and they treat you as such.

Horrible service I was the only one in the waiting room and it took 1 hour just to get to me. Not…read moreonly that the small young asian lady was just flirting away with her work husband I stepped out to use the bathroom and right away her work hubby scoots away in his rolling chair knowing they're just chatting instead of working while I'm in pain and it took her a whole other hour of me waiting for her to prescribe me medicine I already had been prescribed.

In November I had Pace Maker installed all went fine. The problem came when they called and asked…read morefor a review. I said yes, the lady said she would text me. The problem came when I received nothing. I called the hospital , results were they have no idea who all called me.

They are good the staff is attentive and cares about your well being. They took good care of me…read morebefore, during and after my surgery.

Fast, helpful, and efficient! Every visit has meet my needs…read moreand staff is competent in their responsibilities. Doctors are always quick and to the point without rushing you out. Waiting is never drastically long considering it is an urgent care and times will of course vary. My only complaint is for front desk window attendants, a smile goes a long way!

10/10 experience with this lovely office / staff. They are so helpful with top tier care quality!…read moreI've been here a few times and is overly satisfied with each visit.