It looked nothing like the photo of the funeral garland I purchased. They used dyed neon green flowers for a funeral garland?? So glad I didn't have them delivered to the church. I picked it up to take it myself. I would have been embarrassed! Other then a refund after I returned twice, they did nothing else to smooth out a situation they created. read more

See all

Now I see why Paul Beal's florist would not send a photo that I requested of the completed arrangement. The arrangement provided was so disappointing. So many fewer flowers and they don't look near as fresh as the flowers advertised. I suggest not going to this florist regardless of who they look like and where they are located. $86 is what I paid $69 + delivery. I see no value in this at all. read more

Paul Beale's Florist - This is a photo of what was delivered. - Florists Near Me - Philadelphia, Pennsylvania

See all

The Beales are Twig members and always provided beautiful arrangements for the organization, family and friends over the years. When I odered 75 roses for my mother's 75th birthday, they added 25 more. They also provided the beautiful floral arrangements for her memorial service. Thank you for beautiful memories read more

A family Member asked me to give this place a call to order flowers for a funeral. When they told me where it was located, I was surprised because I have lived in the neighborhood for 20 years and never knew this place existed. It is black owned and has been in the community for a very long time. Parking: Street. Metered. Atmosphere very flowery lol. Service: I called on two separate occasions and Paulette and Carol took the call and were very nice and very accommodating . Suggestions were given and made me feel comfortable with my choice. My order was ready when I arrived and Paulette told me how to preserve flowers. Overall service was great and I will be using them from here on out. read more

Where do I start?! DO NOT order from this business! This was my second and last time ordering from this business! I figured, hey it's black owned, let me support. First time , the wrong flowers were sent and they fixed it. Cool! Second time???? Oh they refunded me (which I did not ask for) while I was trying to just ask for the CORRECT ARRANGEMENT THAT I PAID FOR and then they went to the RECIPIENT OF THE FLOWERS JOB AND ASKED FOR THE FLOWERS BACK!!!!??? What in the absolute hell?! Are you kidding me?! I HAVE NEVER EXPERIENCED SUCH UNPROFESSIONAL PETTINESS IN MY LIFE! I run a business myself and make sure to accommodate my customers because the customers provide us a living and it's an absolute honor when they support! But wow yea NEVER AGAIN! read more

I went in today to get something for my supervisor who's retiring. The person who let me in said hello and I responded with hello ( wearing my mask ). He must not have heard me and repeated "hello " very sarcastic. They did not have what I wanted which was fine but their whole vibe was not welcoming or friendly. I'm not planning to go back after that experience read more

omg the worst customer service ever. no warm fuzzies what so ever! paulette is very rude and carolyn in mediocre rude. i recommend going somewhere else. each time over the past year i have used their service., in one instance i immediately cancelled my order and went directly to penny's florist. a much better reception and very warm customer service . if are grieving and needing funeral flowers definitely do not go toboaul beals! one blk owned business i will not support.. read more

Order my flowers about a week ago came on time early in the morning the day before Valentine's Day I love this place always professional read more

Paul Beale's Florist - Everything is still wrapped up I didn't take the flowers out the box in the bag yet this place is way better then pro flowers.com - Florists Near Me - Philadelphia, Pennsylvania

Let me be the first to commend this family owned and operated business, I have used this florist on a number of occasions and their customer service is exceptional and their arrangements are beautiful! I would also have to add that their prices are reasonable! On one occasion, they actually called another florist to make sure, that what I requested was going to be fulfilled. I long standing business in West Oak Lane! read more

Very patient, professional, responsive, punctual, caring, Black owned. They will continue to get my business. My daughter recommended & that's the only place for her also. May God continue to bless us with your business. Veronica read more

My church needed to send a funeral spray to a service that took place out of town. We're located in Chicago and the service was in Philadelphia. I had to place the order through their website. Someone called first thing in the morning to let me know that they didn't have some of the flowers needed. We talked over other options and they reassured me the flowers would be good. I received an image of the easel spray and it was beautiful. Paul Beale Florist took good care of our order and they did a wonderful job. I will definitely use them again if i need to send flowers in the area again. read more

Don't Do It!!!!!!!!! I placed an order Monday morning at 8:45am for a Corsage and Bootineer. I told the individual that I needed by Thursday for my son's prom. She said it will be ready on Thursday at 8:00am.I called back 30nins. later to change the color of the corsage to wine, it was suggested to add a splash of wine. I return at 1pm on Thursday. When I arrived to pick up an already paid for order,the person that waited on me could not seem to remember the order or the phone call made to her to change the color to wine. Needless to say it wasn't ready. It was put together in a matter of minutes and handed to me, wrong color not what I asked for. Took the corsage and the bootineer in the back and sprayed it with spray paint. Needless to say the combination now smells like spray paint. I took what they handed me and left the store. I called back to speak to the owner and explained to her the in in unprofessionalism that I received. She non chalantly told me we made I mistake what more do you want. We been in business for 41 yrs and we have not made a mistake on a order 99 percent of the time you happen to be the 1 percent. I told her you happen to be a black owned business and you were referred to me by my co-workers who work at the Philadelphia Prisons. I figured I would give the business to you instead of the Asian owned business. Once again she bellowed me made a mistake want more do you want!!! God Bless you I said !!!!! No apology no partial refund, nothing!!!!!Needless to say I didn't use the corsage, my son's friend had purchased an extra one. I included a picture of the trash they gave me!!!! The picture of what Paul Beale prepared for me is on the left. The other corsage on the right was the extra one, that is how it should have looked. If you do decide to use this florist please call and make sure your order is right!!!!! My measly little order didn't mean nothing to them read more

Paul Beale's Florist - Florists Near Me - Philadelphia, Pennsylvania

I have nothing but good things to say about Paul Beale's Florist. My family uses them for everything from proms and weddings to funerals. They are always pleasant, helpful and patient. A great long standing family business to have in the community. The prices are reasonable and the arrangements are simply beautiful. I would recommend Beale's for all of your floral needs. read more

Dont do it!!! Unprofessional!!! Called to put in an order the first last says you can't do that over the phone...you just can't do that over the phone. Uhm...excuse Ms. How would I have known that since its my first time contacting your business...of course I didn't say that but I was thing it...after repeating that I can't do that over the phone she than says hold on. So I hold, another lady got on the phone.... Of course I dont knw either one of their names cause they didn't bother to introduce themselves or to knw who they were on the phone with but that's OK cause I won't be investing money there. So I told her when my wedding date is she says we're gonna be close that day...no no no we can't do that day...well...uhm...are there other options you can provide to your costumers especially the new ones that potentially help promote your business but its okay. Business opportunity missed on their end. If I were you? I would there. Too unprofessional for me. Thank you read more