My mother was a hoarder. The house was a catastrophe of jumbled papers, unwashed dishes with food…read morestill in them, and a large pile of things that are too unpleasant to mention in a yelp review. Let's just say it was a genuine biohazard disaster zone. William (Bill) Swawell of Servicemaster was one of the few people who returned my calls and did me the service of coming out to inspect the space despite the miasma. He and his team did a great job processing large quantities of garbage and biohazard waste but were sensitive and careful enough to pick out all of the treasures (ie old family photos, important documents, even loose change) buried amongst it. He has stayed involved with clean up projects and helping me to manage a lot of work that still needs to happen at the house; it is essential to have someone I can trust doing this work since I am out of state and cannot directly supervise. Bill has earned my trust for the quality of his work and equally important his honesty; he refunded the unspent portion of our initial deposit down to the penny. I hope you don't need ServiceMaster...it's a disaster mitigation service and no one wants a disaster. But when (not if) disaster hits you will want a team like Bill and ServiceMaster DSI involved in putting your life, home, and/or business back in order.

We had a sewer line backup and had sewer water throughout our entire finished basement. Jay and his…read moreteam did an exceptional job. Jay kept us informed and communicated every detail with us. He was never annoyed by our questions and did everything in his power to make the process as painless as possible for us. I would highly recommend requesting his team!!

Joe came and recleanef my carpets after new adored puppy mill rescue missed the puppy pads his 1st…read moremonth ever in a real home. No chemicals, nada. Super important for little Bichons who can smell everything and are sickened by many chemicals. Yay, Joe!!!

I called the company on October 14 to see if they would be available on November 5 to do a duct…read morecleaning. She said she would see if she could put a team together and would call and let me know. I have never received a call back to confirm that they could do the appointment. I receive a text this morning saying they will be at my house on November 5 between 8:30-9:00 to do the duct cleaning. I never received a call from them to confirm the appointment and I had multiple questions to ask about the procedure and what is to be done on my part. I am VERY disappointed that the company chooses to conduct their business this way and not contact their customers in any way or even do a follow up call. I will NOT be using their service.

Ken was very easy to work with, he let us know when he was on his way and arrived right on time. We…read morehad some pretty bad stains and did not expect the carpet to come as clean as it did. We couldn't be happier with the results and the service.

This is our third or fourth experience with Ken who is always friendly, punctual, and…read moreprofessional. Great service with a smile.

Paid for half of our front porch remodel, could not reach company to schedule construction and once…read moreI did make contact both Jose and Will said the business was closed and that they would have to give us a refund. No effort to refund us over $500, no communication from the owners. Really lame because we actually liked these guys and they did complete some work on another project in our backyard just fine. Is the business closed or was that a lie? Its now 2026 and no refund or effort has ever been made to remedy the situation, would not recommend.

I would never damage my own bathroom. How dare you! Did you see the awful wall tile work? The…read moredamage you blame me for was Jose trying to get the substance of off the floor tile with a dental piece of equipment. Really???? You are something else. Also, the shower door, he installed the hinges backwards and my son got locked in the shower because of it.