I recently had part of my roof get blown off in a windstorm. I knew my insurance would likely cover replacing a new roof being this is this is our forever home and was built in 1890 with a number of different kinds of roof products as well as slopes and such we were going to want upgraded shingles as we have alot of high winds. In addition there are multiple challenging areas for flashing as well as simple the age of the structure. My insurance company gave a list of roofing companies and I decided to try Paul Davis as my insurance company assured me if I didn't like them I could use whoever I wanted. Paul Davis employees were clear in what they said, on time and on price. At no point in this multiple week process from estimate to finished roof was I surprised in any way. Their roof manager that came out was friendly, efficient and pointed out what upgrades he would recommend when I asked him about upgrades, he was great. He followed up during and after the roof was done and resolved some questions and concerns I had about products they were installing and how. The work crew sent out to do my roof were fantastic, polite, efficient and did everything they could to minimize their impact on our lives while tearing off and replacing a huge roof. They were GREAT at cleaning up after themselves which is a big plus. I would strongly recommend Paul Davis to anyone that wants the job done right the first time and doesn't want to deal with constantly having guys come back out to fix mistakes. read more

These guys did a terrible job on a fire restoration for my grandparents house. We literally still have molten metal down the wall. That's just stuck to the brick and they did nothing about it. We still have big black streaks on the boards in the basement like the actual floorboards that hold the first story of the house up they're all stained and crappy. Also, these people tried to take advantage of us on the contents of the house, charging a huge price for things that we didn't even want restored. They were terrible at communication and everything they say is going to take three or four times as long. They literally failed our HVAC inspection three separate times before they finally passed and that's how they do the entire job. It's the absolute bare minimum with the crappies contractor that they could possibly afford to do the work on their behalf. read more

We had a condo fire during covid. They took 6 months longer than they said they would. They also damaged the AC main trunk line and never said a thing. They didn't reinstall any of the gable vents in the attic space. Need I go on? They even covered the return register for the AC behind the drywall. These people are hacks. Avoid them at all costs. Oh, I forgot to mention they didn't even pit the house wrap back on correctly, missing some areas completely. I guess they wanted some more water damage work to do for their insurance company friends.... read more

I had a house fire. They pretend to be so professional and they're going to do an excellent job. This is false. They stole from my belongings that were supposed to be cleaned and returned. I don't mean electronics that actually may not be returnable, I mean all of my nice clothes, i.e. pea coats and Carhartt coveralls and dress clothes that were very expensive. And when I asked where all my nice belongings are " oh those couldn't be saved sorry, your insurance should cover it just check the items list". Nope. Not on there. And all the other clothes they didn't want to steal that came from the same closet were returned. The builders! Omg so unprofessional. Had a builder quit mid job and the new one was steroids and who knows what else trying to bully my wife when I wasn't around stating he did professional work and it was so bad that the acct manager looked at it and ripped it out to replace. I had leaks on roof and siding and walls and plumbing backed up. HVAC still to this day 3yrs later has burnt insulation in it because they wanted to save money and not replace em. Please stay away from here, I beg u. Do it yourself or try some one else. They can't be worse. read more

1 start is good enough,,but overall is a terrible company to work with,stressful, upsetting, a totally nightmare. They adding numbers over and over to obtain higher claims,,,they will rip you off. read more

Run from this company. Not only did it take months longer to finish, they kept loosing employees and nobody knew what was going on. They had to rebuild 5 steps, it had to be redone 4 times. Twice because they ended up with one of the steps being about 3 inches tall. With uneven steps, somebody is going to fall. The laundry room had a double door. Somebody put in 2 separate doors. Items came back and weren't cleaned, we got other peoples belongings, and I could go on. read more

Avoid these guys at all costs. USAA referred us to them. The 2nd team they subcontracted out did sloppy work and we just had to deal with it to make sure we had a bathroom for 2020. Every time you sit on that toilet, you get to look at some crooked tiles. Appropriate. read more

Well, their workmanship is both shoddy and untimely. In addition to having to bring in a second crew to repair the obvious problems they left, such as drywall not coming all the way to the floor so trim moulding could he installed and actual gaps behind a door, once the room was painted, and outlet covers installed, it was discovered that the cutouts around several outlets were the wrong size and the covers wouldn't cover the holes they had made. read more

We had a fire in 2019 and Paul Davis was recommended by our insurance company. They made an already stressful and upsetting experience an absolute nightmare. After one of their employees caused two separate water leaks causing extensive damage to work that had already been done and telling me a still lingering smoke smell was "in my head" we called in another company. We came to find out that they hadn't completed work we were told had been done, including the area that was the source of the smoke smell. They had already taken our contents to clean before we hired another company. When we got them back and unpacked, there was damage to many of my husbands collectibles, some were mysteriously missing, and other items had been broken. My wedding jewelry was missing but the bag I kept it in came back empty. After multiple attempts to get my jewelry back and being told, "these things just happen sometimes", I gave up hope of ever seeing these deeply sentimental items again. We also ended up with various personal items that didn't belong to us including someone's family photos. Working with this company was a nightmare and I wish I had researched their services before we used them. I recommend staying far away. read more

Paul Davis restored our house after a fire they had to come back and put down a floor barrier because they didn't do it the first time they'd remove all the wood flooring in the basement and put it all down again cuz they failed to install it correctly every closet door we have are sliding closet doors every one of them fell from being mounted within two months of Paul Davis completing half complete work. Had arguments with the guy that was supposed to be the project manager for our house the siding is crooked the roof leaks now we have black mold in less than 5 years horrible work difficult to work with not doing anything correct cut Corners everywhere they can do not pay them until everything has been complete and inspect it by somebody else otherwise you'll wind up in the same shoes that we are in just call David should not be in business for the way they do their work read more

I had a flood in my home on XMAS Eve, two hours after our moving company left, a faucet in our master bathroom failed. Paul Davis was out within three hours and began mitigating the water damage. Because of them I was able to save the walls in my kitchen and the ceiling. They are helping me restore the cabinetry back to original condition and install a new floor in the basement. They are always responsive and very polite and courteous. Jeanette has been with us every step of the way and would always give us a heads up when she needed to come by, very sweet lady, and very good at what she does and extremely hard worker, felt like she was here 7 days a week checking on the house and adjusting dehumidifiers and fans to get maximum results. Can't recommend enough! read more

They replaced entire roof, then discovered two years later that it was trimmed too short at gutter allowing rainwater to flow into wooden eve space....significant wood rot resulted. When called out to inspect during repairs, they blamed the gutter rather than standing behind their work and making good on it. Left without any follow up whatsoever to assist with wood repairs or even to correct the shingle issue. Avoid using this firm and Dale Wood. read more

During my worst time of need, Paul Davis was there to save us. Technicians were courteous and tended to our every need. I highly recommend to everyone in their time of need. read more

After two trees fell on my house, USAA called Paul Davis. It took them two months to start work then when they did, it was very bad. They build the gable on my house off center. It was a full 8-12 inches off. They also damaged my driveway and my gutters. After all of that, They refused to fix the issue of the gable so I told them not to come back. They tried to charge my insurance company the full amount of the job even though they didnt finish it and did not do it correctly. They also left debris in my front and back yard. a large pile and it took many phone calls and weeks before they picked it up. We had metal in the back yard that cut someone. All because they didnt pick up their mess. I would not advise to use this company at all. We are now 5 months and my house is not complete due to the insurance trying to settle it since Paul Davis claims it was complete. Pictures do not lie! read more

My parents back porch caught fire, this damaged the kitchen too. I suggested Paul Davis restoration; I will write more when they are DONE! read more

Do not use this company. They are terrible to work with. I had a small fire at my home. I had mostly smoke damage. They removed everything in my home to be cleaned. In that process they lost the mirror to 100 year dresser, broke the door to my secretary, dented my freezer door, lost my sewing machine just to mention a few of the issues I continue to deal with. They do not return phone calls, Save yourself a lot of grief, don't even go there....... read more