John and his crew just finished redoing our 3 pine wood floors. Boy did they come out nice. He…read moreand crew won't disappoint. Woodfloors

Floors look fantastic, however, crew did not protect freshly painted risers on steps. Work was…read morecompleted two days ahead of schedule. I would have preferred extra time was spent to protect paint job. My bad for paying final bill without throughly checking work in daylight. I was so thrilled with how the floors looked that I didn't notice drip marks until the next visit to the house. Complained to John and was ghosted. Irony is that it was John's idea for us to have the risers painted white -- they were originally same stain color as steps. Now we will need to sand and repaint. I specifically asked John which I should have done first -- floors or painting -- and he said it didn't matter to him. Painters, btw, knew we were going to have all the wood floors refinished, but they carefully covered every inch anyway before prepping walls and risers. Again, very happy with actual floors and communication during work. Moral of story -- paint after floors. UPDATE: Nice to finally hear from you John even if not directly -- btw that is what ghosting means -- you never responded to my text. It's been 2 months since you finished and I only posted my review yesterday. Very patient on my part. I guess you would have preferred me nagging you? I knew before you told me that touch ups along the baseboards might be needed where the sander left scuffs -- actually were no scuffs in baseboards. The drips on risers could gave been avoided had you covered them with plastic instead of the 1" tape alone. Review is accurate, floors are beautiful. We are very pleased with floors but frustrated and disappointed about the drips. If you are concerned about your reputation, acknowledge that you could have spent a little extra time protecting fresh paint on risers and trim below upstairs walkway, apologize and move on.

We met with James and told him we were moving in June 23. We prepped the living room and bedroom…read moreJune 9th and notified him . His start date was June 18. He told us he would sand and poly on 18th and poly next two days so the floors would be ready. Needless to say we hired a big moving truck and arrived to soaking wet floors. All furniture needed to be put in kitchen and cellar. Now we have to move all furniture ourselves in 72 hours. Not a pleasant experience. Make sure you get a written timeline. Not a man of his word. Keri M. Just received a text from James after my review. He called me an asshole.

Fair price for exceptional quality work and customer service... arrived on time, finished on…read moreschedule, and did a fantastic job sanding and refinishing my entire first floor and bedroom. They installed new wood up the stairs and new flooring in the upstairs hallway. Worked around two dogs and let them out and even walked them at times just because. Exceptional service through and through! Recently, my wife left a steam cleaner on the floor for an extended period of time, which naturally left a milky water damage spot the shape of the steamer head and my puppy chewed one of the corners of the bottom stair. I reached out to the owner a year and a half after he initially performed the work, and his answer was "simple fix for both" after looking at it. The next day the repairs were made and he insisted it was at a no charge. Couldn't be happier with our choice to hire this contractor.

We went to ideal flooring because the grout in our shower floor was cracked. They diagnosed the…read moreproblem as requiring both tile and pan replacement. They then did not replace the pan when doing the work. The grout cracked again quickly (within 4 months), This strongly suggests the underlying issue (likely movement, moisture, or pan failure) was never fixed. Over the course of several months we called multiple times. They set up 3 different appointments to come out and look. They never showed nor did they call to cancel or reschedule. Called the owner and he said we probably would have to replace the pan underneath.

BUYER BEWARE!!!!!! if they order you the correct merchandise…read moreyou will be happy. BUT if they do not give you what you ordered and paid for, the customer service was a nightmare and it cost me an extra $500 on my project to say nothing of the amount of stress they caused me. i asked to speak to the owner . NO call back. I emailed Mark Woods several times to discuss the issues I was having at the store. He never responded. I had to pay my tile person an extra days pay waiting for them to rectify their error. I think this was absolutely the worse customer service I have EVER encountered.

David did a terrific job with both the stainless steel backsplash for our new range and the custom…read morehand rail from our garage into the house. His communication skills were great and he always showed up when he said he would. He works neatly and does not leave a mess. And, his work is fairly priced, especially for the great quality of his work. My wife and I highly recommend David for your home improvement project.

Very easy to work with. Reggie was very professional and did everything I wanted for my kitchen…read moreremodel

We had the best experience working with the folks at Timeless Stoneworks for our kitchen countertop…read moreproject. After visiting multiple fabricators, stone yards and wholesalers looking for our quartz, we decided to stop at Timeless Stoneworks. Within 1/2 hour we had identified the perfect slab. They mentioned that they do price matching, so I pulled out the lowest quote that I had gotten, and without hesitation they beat that quote and included the stainless steel double bowl sink. They worked with our schedule on our new cabinet install and showed up on time when we needed them. They kept us informed throughout the process and came back for the install within seven days of the templating. The installers were professional, super friendly and finished the job in under two hours. Definitely worthy of the five star rating!

My wife reached out on Yelp looking for someone to do some tree cleanup after the February storm…read more Anthony was one of three businesses to respond, one of which was an air conditioning company that really didn't do much tree work. Anthony came out to the house and gave us an estimate later that day. He was friendly and confident and had excellent people skills. When it came time to do the job, which took place over three separate visits, he was always courteous and sufficient. We are looking forward to working with him on future projects.

Excellent communication. Discussed work and was able to schedule …read more Anthony arrived onsite ready to work. Discussing the tree pruning as we went. Excellent quality work and did a thorough cleanup. Highly recommend.

We had them reset our bluestone patio and walkway. They gave us an estimate within days and were…read moreable to start the work within about a week. Their workers worked hard and long hours, very professional, very meticulous in leveling the base and placing the bluestones. Much better than the initial installer (a contractor the developer hired). I highly recommend them.

This past summer we contracted with Diamond Masonry to install a new backyard stone walkway…read more Ryan answered the call immediately & reviewed the job, giving us a quote asap. We did put the job out there, but, Ryan won us over. we had a few hiccups initially but Ryan made some changes including replacing the crew manager to Andrew, and wow, what a great improvement. He made some wonderful suggestions to improve our project. His team did outstanding work; the completed project surpassed our expectations.

5 Stars, very happy, I have worked with AJ Custom Contractor now for about 10 years, I have had…read morelots of things done, a chimney rebuild, new roof, tile work, siding, bath renovation, and all went very well. Very honest, economical, and high communication. I see some low ratings and they are offbase, really. This contractor does good work. Fell free to message me for a reference.

We paid for the labor to have a cedar shingle roof put on our shed. They worked in a timely manner…read moreand did a great job.