A mechanic was removing a cylinder head from a motor when he spotted a well-known couple…read more(Husband and Wife, both, DDS (Doctor of Dental Surgery) in his shop. The doctor's were there waiting for the service manager to take a look at their vehicle. The mechanic shouted across the garage, "Hey, Doc, can I ask you a question?" Dr. R, a bit surprised, walked over to the mechanic working on the motor. The mechanic straightened up, wiped his hands on a rag and asked, "So Doc, look at this engine. I open it's heart; take the valves out, fix 'em, put 'em
back in and when I finish, it works just like new. So how come I get a small salary and you get the big bucks, when you and I are basically doing the same work?" The doctor paused, smiled, leaned over and whispered to the mechanic...."Try doing it with the engine running."
In writing this review of Rothfus Family Dental, I want potential and current patients to see things from a new perspective so you feel empowered, not offer an opinion on weather it is good or bad.
I have been a patient of record at Rothfus Family Dental located in Medford, Oregon for fifteen years. I have been treated by Dr. Randy Rothfus and Dr. Karla Rothfus, exclusively, for extended periods of time and through various maladies from routine dental care to potentially lifesaving diagnostics. Each doctor was the first in my health care team to alert me to an emerging health crisis based upon my routine exams. Each doctor refereed me to an appropriate specialist to confirm their conviction. Each diagnosis was confirmed, in time for early intervention, to reverse and eradicate the course and condition of systemic disease.
Throughout the years I have developed toothaches which I deemed intolerable, prompting me to call my dentist, after hours. Several times these events have occurred on Thanksgiving. My doctor's were immediately available, acting fast and comprehensively to eliminate my discomfort. They went so far as to arrange for me to pick up anti-biotic and pain medication at a hospital pharmacy as alternative sources for filling prescriptions were not available Thanksgiving night.
I have chipped teeth chomping on popcorn, (which I no longer do), lost my retainers and imagined some horrible dental development, in my mind, all requiring immediate attention. In spite of an active, established practice, Cheryl, Kim, Dr. Rothfus, Jen, Amy and my dental hygienist, Robin, have managed to work me in to be seen in most cases, the same day, willing to forego their lunch break to accommodate me. With scheduled appointments I can't recall a time I had to wait!
Dr. Randy and Dr. Karla are a rare combination of devotion, grace and wit. They are authentic;
they speak unpretentiously, touchingly, profoundly and intelligently. They are courageous. They approach complicated procedures with sober judgement, intuitively veiled with wholesome humor to provide their patient a sense of safety and peace of mind. Their office is nicely decorated, comfortable, inviting, clean and orderly. Parking is always available and Rothfus Family Dental is conveniently located in an attractive medical multiplex. They demonstrate that they care about their team and their patients by investing in their work and health care environment.
It has seeped into my consciousness, like an intravenous drip, that the entire staff of Rothfus Family Dental reflect the professionalism, moral and ethical quality of Dr. Randy and Dr. Karla. Most of the team has been with Dr. Rothfus at least as long as I have been a patient of theirs. I look forward to my teeth cleaning appointments which I schedule at least three times per year. I consider Dr. Randy, Dr. Karla and their team, dear friends. I enjoy visiting with them! They are trustworthy, talented, reliable, supportive, kind and a whole lot of fun! At Rothfus Family Dental, your oral health doesn't cost, it pays! I reap a heap of Blessings from each of my visits to Rothfus Family Dental. I am no one special. I have confidence that your experience will not be an exception.
Sincerely,
Mary Gregoire
Ashland, Oregon
