I received fast and friendly customer service and saved over $50/month on my auto insurance. I…read morehighly recommend seeing what they can do for you!

Great service . Susie agency really thinks about your needs and what is best for you…read more They take the time to explain everything to you and help you whenever you have a question . Wonderful agency . I highly suggest

very friendly and invested in his clients wellbeing. Willing to explain all aspects of your policy…read morewith you and does it in a manner of like talking to a someone you know for years

Rick has been my insurance agent for 15 years now. Rick and his staff, (Michelle and Eric) are…read morealways on top of things. Rick will spare no efforts in ensuring you get the service you expect from an insurance agent. Proud to be a customer of Rick Papp-State Farm Ins. I highly recommend seeing Rick if you should be in need of insurance.

every question answered with efficiency and politeness! I had a lot to think about with both car…read moreand home insurance and I was made to feel like my questions were important

love State Farm! Very helpful to an uncertain nearly 80 year old…read more Polite and patient. Able to speak clearly and loudly so that I could hear.

Randy Holzhauzer is very unprofessional. I went to his…read moreoffice today and was talking to the office staff and he walked in and I happily spoke. Randy did not speak because he said I gave a bad review a year ago. Instead of using the opportunity to address the issue and improve, he rudely said I can take my business elsewhere! That further affirms my Google review that he is rude and unprofessional. I am writing a letter to Michael Tipsord Chairman, President and Chief Executive Officer of State Farm to inform him of the behavior of Randy Holzhauzer. Do not give your business to him as he could care less for his clients!! Regrettably, Stephanie

Madison has been very helpful in the ever changing world of insurance. Her care in making certain…read moreour coverage was as we needed was appreciated!

This agency was AMAZING! They saved me $300 on my 6 mo car insurance. I hope it continues to stay…read moreLOW!

Plainfield area, long time customer and always been happy with Rick and his team!!!!!!!read more

Great service! Andy was very helpful and knowledgeable. I'm so thankful I switched insurance…read morecompanies!!

I've had a life insurance policy with Andy Erlers for years. My mother called to get an auto…read moreinsurance quote with him, & I cannot believe how rude & disrespectful he was to a client's family member. He refused to give her a quote & hung up on my mom. I will be looking for either a new representative or a life insurance policy with a different insurance company. My State Farm Rep is ALWAYS very nice & helpful--we had only reached out to Andy to see if it would be cheaper to switch companies. I would rather keep paying what I do than deal with an ignorant Representative.

Very well ran business. I would say it's a great place to get your taxes done. Awesome office!!read more

HORRIBLE HORRIBLE HORRIBLE! Absolutely horrible human being. Unprofessional. Extremely pompous and…read morearrogant. Will not answer his phone or voicemails for months on end. He will encourage you not to reschedule your tax appointment although you do not have everything necessary to file. Ensuring you that it will be "no problem and easy to just file an amended return", only to call you derogatory names when you inquire on the status of his preparation of the amended return you requested from him 6 months prior. Avoid this miserable *insert expletive*!! Here is our actual conversation: Me: Hi Joe, I'm calling regarding our amended return that needs to be filed. Joe: "Oh well, we haven't even gotten to amended returns yet. We are still working on all of the peoples screw ups from the earlier filings. Amendments are still another month out before we get to them." Me: When I called you a month and a half ago you said that amendments were 3-4 weeks out then. So they are still a month out? Joe: "Well YEAH, we have a lot to do!! What's the amendment, how'd you screw it up?" Me: Well, I didn't screw it... Joe: "SURE you did! You.." Me: If you would allow me to finish speaking. {pause} We mistakenly scheduled our appt very early in the tax season. I contacted you in January requesting to reschedule as we did not have everything necessary to file. You ensured me that was fine. Bring in what we had, and we could easily file an amendment once the rest comes in. I mailed the documents for the amendment to you back in April, it's now August. Joe: "You know, whining isn't going to get you anywhere." Me: I'm definitely not whining Joe: "You definitely are whining. I've heard a lot of whiners, and you are a pro at it." Me: No, I'm definitely not whining. Joe: "Hey, if you want someone else to fix them, I'll pull the documents and you can come pick them up. Otherwise you're going to have to wait your turn." Me: Well clearly I don't have an option other than to wait Joe. Joe: "SURE you do! You can have someone else..." Me: NO JOE, I do not. I've already paid you for the service. Have a nice day. I hung up.

John has been our agent for over 20 years. His rates are outstanding, and his service is top notch.read more

I have never had anyone take the time to explain auto insurance to me like Nancy Garcia did on…read more2/18/19. Her clarity on things was such a relief and her patience meant a lot. Keep up the awesome work! I appreciate what she did. Nancy is a great asset to John's agency. Thank you so very much! JT