I came to Michael Baten MD with a problem that was difficult to pinpoint, and very strange-seeming…read moresymptoms. I had already seen an internist, a cardiologist and a gastroenterologist, and at the point I came to Baten's office it seemed very likely that my problem was neurological. Baten ordered a couple tests and then told me he couldn't help me. He even told me that I should go back to my cardiologist to get help. A friend then recommended a neurologist at PHS and that doctor ran the correct test which identified the medical problem plaguing me. Of course it was something that Baten should have caught, but he gave up on me. Unfortunately I wasted a couple months with Baten. Aside from his failings at practicing medicine, he's continually running late and is very disorganized. I would stay far, far away from this guy if you have anything more complex than a common cold.

A specialist in sleep problems and sleep disorders. Diagnosis and treatment.read more

I found my 84 year old mom with dementia unresponsive when I swung by for a visit. My 90 year old…read moredad was leaning over her on the couch confused and unsure what to do. I quickly called 911 and EMS was there within ten minutes. They wasted no time rushing her to Christus St Vincent where she spent eight hours in the ER while they stabilized her, and then another five days in ICU before being transferred to a Specialized Nursing Unit. She had pneumonia, which had turned septic, and it's scary to know how close we came to losing her. Fortunately a week before all of this I had convinced my parents to give me their medical powers of attorney, so I was the one talking to the doctors about her DNR requests, treatment and prognosis throughout. There is no question that they saved her life. I have three sisters who all live out of state, so during every discussion I had with the doctors and nurses I asked them if I could record the conversations in order to accurately be able to relay the information on to my sisters and they were very understanding about it, and were able to explain in layman's terms anything I needed clarification on. I can't thank them enough for what they did because from the doctors all the way down to the nurses and radiology techs there is no doubt in my mind that my mom wouldn't still by here if not for their excellent care.

While I do believe NP Pino has the best intentions, the practice and system are failures. All…read moreappointments are 30 minutes regardless of need. The first appointment was a general, introductory conversation, no exam. The second was an exam including pap. I had not had one in years - and thankfully everything is good - but given I'm at the opposite / receiving end, I have no idea what she is doing. Within 30 minutes of leaving the exam I ruined a nice pair of pants. I was told later I had to ask for a pad. Is this a costly item? I called end of March to get a referral for an ENT. The white noise machine in the judicial court building created tinnitus during my "ordered to appear" service for the Meta case. No referral but I should go to urgent care or wait months. I asked to be put on a cancellation list. Not sure one exists ... never got a call. I went to urgent care and got a referral for an ENT. Asked numerous times for them to fax the referral to a St Christus ENT (the first being Dr. Brown who they seem to promote). Somehow even though I confirmed the fax number it never showed up. Eventually the urgent care said they handed me a printout and I should take it in myself. I mentioned this to Pino's office. They indicated it's not their fault. I love Santa Fe and worked 40 years so I could retire there. I bought a fixer upper and finished remodeling it myself last week. I left the next day and put it on the market. I have no health issues and take no meds; this tinnitus is the first one I've dealt with anything in retirement and given the intentionally dismal care and support of this practice and few physicians who take new patients, this isn't the place to retire. Since leaving I have established new insurance, scheduled a doc, and will be seen before anyone in Santa Fe cared enough to see me. No need to respond to this by anyone in the practice or in Santa Fe. The ridiculous comment about my attitude when I called and pushed option 1 EIGHT TIMES to cancel my upcoming appointment says everything I need to know about how you operate. I never received a call back from the office manager and won't read or follow up on anything you have to say at this point.

Absolutely loved the outcome! He was able to isolate my medical issue. Definitely was a different…read moreand might I say more effective approach then what I was experiencing with Western Medicine. If you have the opportunity to see him you definitely should! Hands down one of the best experiences I've had with holistic medicine.

I literally owe this doctor my life. He saved me. Thank you…read moreDr. Moses, you truly are a miracle worker. I appreciate everything you do

BAD, B-A-D. Patel, DO, did NOT manage my case, at all, quite lazy in his effort. PT clinic, APT…read morespent more time talking with co-workers.

So many bad things to say about this place.1. I saw Dr. Patel, who gave me misinformation. He said…read morewith a torn ACL, I should just replace the knee. With research, I now see that it is not recommended to replace the Knee without a working ACL. So I would need both. 2. His assistant did not show me how to use the brace, just slapped it on. I had to watch a YouTube video to figure out how to put it on and adjust the size. 3. The x-ray guy hurt me, making me step backwards. 4. Worst of all is that no one EVER answer the phones, faxes or replies to MyChart requests. They took 2 weeks to fax info to the medical supply co., and still haven't sent a copy of the referral form for PT. 5. I finally went in in person re getting the walker I desperately needed. The receptionist said, "you have to go to the records department at the main hospital, we don't do that here!" I was on crutches and couldn't drive. I had to cry before she begrudgingly gave me the info. I was so upset I forgot to ask for the PT referral. I STILL don't haven't gotten it.

Neurologist, 5 stars, fantastic service, very nice doctor, he gives botox injections for…read moremigraines, he also helps with billing, gets you medications not approved by your insurance etc. I can't recommend him enough!

I want to thank Dr. Greg Sherr for his skills, knowledge, and attention to detail. He is an…read moreamazing person and talented neurosurgeon. Twice he operated on my and performed a craniotomy saving me from a grade 3 astrocytoma. I would highly recommend him to anyone with a similar condition. Thank you Dr. Sherr!!! As you said, Go Live Life, and I will!. Bill F.

He did my lumbar disectomy and fusion L3-5 2022 and my cervical disectomy and fusion in 2025 C3-C7…read more No problems pain improved on both 90% after each surgery. Very happy with the outcomes. I'm 76 and take care of my husband who has Vascular dementia so I need to be able to do a lot to assist him and dri e to all appts. Love walking and exercising. Couldn't have kept doing all that without my awesome surgeon Dr. Sherr. Thank you​

The medical group has issues communicating between the offices and the call center for…read moreappointments. When you ask to escalate no one calls back and they just point fingers. This is the worst customer service.

I have gone to many providers here and the urgent care. They are usually very fast, especially the…read moreurgent care. The doctors are nice, but the primary doctors seem to have a high turnover rate. I have had 2 primary doctors leave within a year.

I had only one maybe two visits with Dr. Harris for Migraine headaches in 2014/2015 ish. During…read morethe visits she was very nice and helped me tremendously. She is the only Neurologist that was able to successfully help me and I haven't had a migraine since. During the years since then, I have recommended her to numerous friends and acquaintances who have suffered as I did from severe headaches. However..... I recently contacted her to get copies of my medical records from that visit several years ago. She wanted to charge me $32.50 for those copies. I can understand a small fee for copies, $30 for the first 15 pages and .50 for each page additional is ridiculous for my own records! It is such a shame that good medical professionals are becoming more interested in "gouging" than in providing good service to their clients.

Dr. Harris cured my ongoing (30 year) headache issue with one visit. Staff is friendly, dr. Harris…read morereally listens, and it was an overall great experience. I highly recommend this practice and Dr Harris.

I'm so grateful to have a doctor like Dr. Ownbey in NM. I've lived in CO, TX, OK, IL, and AR and…read moreI've seen more than 5 other neurologists for my chronic migraine and I have never been properly treated. I wasn't sure of him at first because hes very quick and to the point but I asked him to slow down a bit and he was very accommodating. He has never tried to gaslight me or minimize my concerns. His staff is always friendly and helpful, though not always quick to respond to messages.

This is the most uncaring, insensitive doctor of any type. It's worse he's a neurologist who has…read morepatients in severe pain. The first visit he did an extensive nerve testing on my legs, he was rude and didn't care how he moved the needle down inside my muscles and nerves. I have had three other neurologists preform nerve testing, none were as painful and intense as his. He was not a good doctor in any sense. Bad wait times, uncaring staff.

First time coming to a Neurologist ever, I wasn't sure quite what to expect. I was referred here by…read moremy doctor to look further into my brain. The staff was very friendly and welcoming. They were a little busy which came as a surprise for me during this pandemic. There were 4 other people in the waiting area which was fairly small. Everyone as fairly spread out so it wasn't an issue, just was surprising. After all the paperwork and fine print was read I patiently waiting for the doc to see me. After some time I checked my phone and realized it was 40 minutes past my scheduled appointment which was at 10 am. Concerned because I had to be at work around noon I inquired on how much longer my wait wait would be to which the front desk mentioned the doc was running late. Frantically I called my boss to warn them I may be late. Luckily about 20 minutes later I was called back and the doc evaluated me. He was very professional and made sure I understood the next steps ahead. Other than the wait I have no complaint. I have confidence and trust with their medical opinion.

I have gone to this specialist several times, hoping for efficient migraine care. Honestly, it's…read morehard to find knowledgeable migraine specialist in New Mexico. I had no luck here. Although the doctor here does retain some knowledge and expertise, you will literally get nowhere, as he is lazy, inefficient and doesn't return phone calls. He doesn't follow up on his staff either. They allowed me to completely go dry on a routine Prescription, that if stopped abruptly, will cause seizures... and they cared less. I tried calling their office probably 50 times over a matter of a week. I ended up having to call my primary care physician to get it resolved. When their office is closed, you are completely unable to leave any voicemails or messages, and there is no way of contacting them at all once the office is closed, not even via email. They close down early for no reason at all. And their so-called lunch break, from 12pm-1pm will last an additional hour, sometimes an hour an a half longer, and again you cannot get through the phone lines during those hours. I have never worked with such an unprofessional office in all my life!!!! And I never will. Booyah.