I hired White Mountain Wedding Photography, for 2 reasons. 1st reason being his website made it…read moresound as if you were hiring the owner himself and his 30 years of experience. Afterall, he did take my daughter's engagement photos, where he asked her to give him a 5-star rating for discount on her engagement package. This probably should have been a RED FLAG. Unfortunately, I missed it. Another RED FLAG he expected payment in full before we ever saw the end product. You have no recourse if you are dissatisfied. The pictures on the website were impressive. We had hope he would capture the memories of my daughter's wedding day that she would cherish for a lifetime. 2nd reason his business location proximity to the wedding. After we reviewed the memory stick several times, I felt nothing, but heart broken and saddened for my daughter. I could see the disappointment on her face. Out of 1200 or so photos only 34 of which were in focus, this is a 2.83% satisfactory score out of 100% in my opinion. We picked 39 more pictures that were less than good, but better than the rest. 97.17% of the photos were blurry, fuzzy, out of focus and poorly angled. There was NO WOW factor to any of the photos. No Creativity. 1 of the 2 Photographers was not a professional (Kathleen), by the lack of quality. The 2nd photographer was a last-minute tag in due to the scheduled photographer being sick with Covid (Cheyenne) did a better job than (Kathleen) who was the main photographer for the day. As for the videographer (Christine) we saw the backs of people more than we should have. It would have been appreciated if she could have repositioned herself and the camera periodically. The video was shaky and poor quality. The first 10-15 minutes of the video is nice. Out of several hours that percentage isn't great. They were hired to work unlimited hours. But they left before the last dance. Word of advice NEVER pay in full until you receive your finished product with 100% satisfaction guaranteed. We can never go back to recapture the memories of the day. When pay as much money as we did, we expected to be 100% satisfied. Needless to say, 2.83% is not satisfactory and is completely unacceptable. I would like to help a bride and her family hear our experience, check out White Mountain Wedding Photography reviews on the Knot as well as Wedding Wire. Sure, it's easy to look at al the positive ones, but after my experience I went and read the negative reviews and it was as if we had almost experienced the same nightmare. Take the time to be more informed by read both the positive and negative reviews. If you are able to reach out to the person with the negative experience to confirm then do so. Most times the companies pull down the negative reviews.