Recently I fell in downtown Calistoga breaking my shoulder as well as knocking out and chipping my two front teeth. We called Dr Demetrakopulos's Office to see if they could get me in as soon as possible. They were very accommodating and saw me the next morning. Dr Demetrakopulos was my doctor and made me feel quite an ease. I was concerned about my teeth and the healing process, she put me at ease even making me laugh. I now have two caps on my front teeth and no one can tell they are not my original teeth. I highly recommend this dentist in this office. read more

I have a fear of dentist do to a bad experience I had at another dentist office ... however I must express what an amazing , professional , friendly & painless experience I have had at Studio Of Aesthetic Dentistry With Pauline Demetrakopulos, DDS & the wonderful staff that work there !! read more

Pauline Demetrakopulos, DDS - The wonderful & friendly work at Studio Of Aesthetic Dentistry - General Dentistry Near Me - Saint Helena, California

Pauline was my dentist when I lived in San Francisco, she was the coolest and most efficient dentist I've ever had since childhood.She was very wise and when she filled my tooth made sure she gave me an ample amount to freeze it. I felt no pain whatsoever,now I live in LA,and wish I had her as a dentist. Need more of Paulines in the DENTAL PROFESSION. read more

I had several procedures done today. I put off going to the dentist for too long! I have to say it was the best experience ever at a dentist. Dr Demetrakopulos was so efficient, fast and pain free. She is Very professional and welcoming! Her costs for what I had done was far less expensive than what I was quoted elsewhere. My temporary crowns look so real I'm not embarrassed about smiling! Shes definitely is a 5PLUS in my book! read more

Most people won't belive me when I say that I had a completely painless root canal by Dr. Demetrakopolus. She told me it wouldn't hurt and it didn't. She is the finest dentist I have ever been to and wouldn't think of going anywhere else. I drive an hour to her office in St. Helena and can't recommend her highly enough. read more

I just got my wisdom teeth extracted two days ago by Dr. Demetrakopulos and let me just say, she is a godsend! The procedure was relatively painless and she was so attentive and really present during it all! She was conscious of how I was feeling the entire time and made sure that she explained as she went, which is huge to me. She was abel to extract my left upper and left lower without breaking the tooth or causing pain to any of my other teeth. She even called me later on at home, around 9 pm, just to check up and see how I was doing since I've never had any major dental work done. She is definitely the person I'd recommend for any dental work in the Napa Valley. Her staff is fantastic, her office is lovely and modern, and she herself is talented and warm. read more

I love Dr. Pauline Demetrakopulos and her staff! I had removable dentures that made me gag constantly, I lost the desire to eat because it made me sick and every chance I got I took dentures out because I was just miserable so my diet was soft foods and smoothies only. I knew I couldn't live this way 25 more years so I met with Dr. Pauline and she talked me into the 4 on 1 permanent dentures. All done on one day! Dr. Craig Wilson cooperates with Dr. P and he did the actual post implants surgery which was painless and follow up visits, but Dr. P took all the measurements and installed the final permanent denture and I couldn't be happier with the results. I smile all the time now and my new teeth look as good or better than my original teeth. Thank you Dr. Pauline and Dr. Wilson.. read more

I have gone to Dr. Pauline Demetrakopulos since she started her practice in San Francisco many, many years ago. When she sold her San Francisco practice to another dentist, I went a couple of times and realized how GREAT a dentist and person Pauline is and asked if I could see her in St Helena. This is a testament to her excellent skills as well her ability to hire incredible people. The hygienists, assistants, and back office personnel (that's you Connie) all make you feel comfortable and welcomed. And what's better than a trip to St Helena on a gorgeous morning. Thank you Pauline and Company for always being there for me. read more

She is very nice and all of her staff is too. They are all great and willing to work with you and your payment abilities, within reason.

I have to say I haveNEVER had a better experience with a dentist. I needed so much work, I had been putting it off forever and was so afraid from past experiences. I had two root canals with crowns. It was seriously painless! Dr Demetrakopulos was so professional, quick and painless! I serially felt like I was at a spa. I actually feel asleep! I was actually visiting a friend when I couldn't take the pain anymore. I will fly from LA to see Dr demetrakopulos she is that good!!! read more

Doctor D really takes the fear out of going to the dentist. She's been my dentist for years and has always provided professional and friendly service. Her staff reflects the same. I highly recommend her. read more

Dr. Demetrakopulos is wonderful! I had my wisdom tooth pulled and it was a painLESS experience. She and her staff are so friendly and considerate. Highly recommend her! read more

Best dentist ever! She's got such a terrific "chair side" manner and she provides a pain free experience! I'm historically afraid of dentists & Dr. D puts me right at ease. Great staff! What can I say...I've found my lifelong dentist! read more

I would highly recommend Dr. Pauline to anyone and everyone for dentistry! Dr. Pauline and her staff are amazing at what they do! I, unfortunately, broke my tooth and needed a root canal. I was mortified by the idea from hearing all the horror stories and seeing jokes on T.V. about the experience. Not to mention, I also have a phobia of needles. Dr. Pauline put my mind at ease! I did not feel ANY pain what so ever. The experience was so peaceful, I actually fell asleep! I enjoyed my experience so much that now my family members comes here and have shared the same positive experience as well. 5 stars+ for sure! read more

I wrote a scathing review months ago, now deleted. Suffice it to say, though my initial experiences were favorable, a later one elicited consternation. I'll elucidate after commenting on what I perceive as the present state of the dental profession & also this practice. All professions are dealing with rising costs & market issues not always serving patients well. With few exceptions, personal income hasn't grown much of late, shrinking disposable funds for housing, food, transportation & such, thus reducing demand for other services. Most people are hard-pressed to provide needed dental care. Practices responded by integrating marketing efforts to increase service utilization by existing patients. Some are ethical & others suspect. Some aggressively marketed services impart little actual value. Dr. Demetrakopulos has a friendly staff & comfortable setting with which to receive one's dental care. There's a great deal of attention to aesthetics, so the practice is aptly named. There is a subtle & consistent marketing emphasis to the end of the above-stated objectives. ('Dr. Pauline" offered me an appliance to address supposed 'grinding of my teeth while sleeping,' yet another practitioner stated it was unnecessary. Such devices are high profit-margin.). This is disconcerting, however, if one is informed & understands one's needs versus what may simply be desirable, it's possible to be served satisfactorily without mortgaging the farm. Additionally, her hygienist recommended I schedule a second, & prompt, appointment to address an 'unusual amount of plaque' at what would result in twice the cost, even though I had been following previous recommendations. 'Dr. Pauline' indicated that she "wasn't comfortable with that." I don't know, however I'm willing to reserve judgment for now. In my opinion, and true of many practices, local anesthesia is overused in this practice for fear of causing some minor pain. My previous review detailed a bitter experience that caused me much angst. Many people find the cost of dental care difficult to immediately afford. Alternative, third-party financing is typically available to alleviate this, allowing the practice to provide services & be immediately compensated (at cost to the practice), while offering patients time payments, seemingly at no additional cost. This office offers financing allowing payments over 12, 18 or 24 months in consideration of the amount & negotiated agreement. Failure to pay in full in the agreed time results in usurious charges, including back interest for the full term, about 26% as I recall. A single missed or late payment and/or failure to pay in full within the agreed time can add hundreds. It's wise to know one's means. My experience my be untypical. I agreed to a 24-month payout for which I was prepared. Due to what has since been characterized as "employee misconduct," I was charged back interest at the above rate after 12 months, even though promised a 24-month, no-interest payout, so I contacted the practice. The issue escalated due to poor behavior by the employee & it was necessary to suggest a legal resolution. Shortly after, I was essentially 'fired' by Dr. Demetrakopulos. She since acknowledged it was her misunderstanding due to being misled by her employee. This was all regrettable & disappointing. I had previously felt a strong loyalty to her. To Dr. Demetrakopulos' credit, I was reimbursed for my trouble, as well as relieved of the interest burden resulting from the employee's error. (I say "error" because I have no direct knowledge of any intent to misrepresent. A harsher interpretation might lead to another conclusion.) 'Dr. Pauline' also restored at no cost a filling that failed after 7 months of the initial service, though not necessarily as a result of any fault on her part. Since then, I briefly availed myself of another practice & found its marketing behavior to be exploitative, including a recommendation for a needless 'fluoride treatment' (I'm not a child for whom there may be merit), & an incident in which information was knowingly withheld from me until midway through a procedure, thus preventing me exercising a potential low cost alternative, to the end of adding nearly $1000 in unanticipated fees. Both the above happened at a practice in Santa Rosa, NOT in Dr. Demetrakopulos' office. My impression is that all dental practices are being squeezed financially from many directions causing them to actively market to their patients & a few may also do so out of abject greed. A second opinion for any recommendation may be useful, regardless the dentist. I'm still assessing whether I'll return to "Dr. Pauline" in the future. Suffice it to say, recent events positively altered my previously negative impression & my review as well. For now, I've upgraded my rating from 1 star to 3, & I may upgrade further with additional positive outcomes. My immediate purpose is to acknowledge my most recent, positive experience. read more

Dr. Pauline is the one who makes you feel like you're in good hands. She filled several of my cavities and made me a great nightguard, and the process was incredibly easy and fast. She listens and cares for you, and the rest of her staff is kind, attentive and great as well! Also, the office looks out into a beautiful vineyard with passing trains which makes you feel like you're in some sort of movie. Beautiful scenery, great dental care, and a caring environment will keep me coming back!! read more

We love going to see Dr. Pauline and the crew! We especially love seeing Jenn at the front desk, Shumin the Hygienist and Dr. Pauline. Jenn is super friendly and knowledgeable about the field as she is also a RDA. Shumin is so gentle and thorough with her cleanings and educates you on the process. She is so calm and pleasant to have working on your teeth. Dr. Pauline is awesome at fillings. She is gentle and thorough. She is super honest with her exams and doesn't rope you into work that you don't need done. We just love visiting the office and we drive quite the distance just for them! We are very loyal patients and would highly recommend them to anyone looking for a great dentist experience. read more

Dr. Pauline has been a saving Grace for me. I have had CRPS/RSD since 2003 and have have had a terrible time finding an office that will work with me financially and that is so kind, empathetic, professional, and flexible. Dr. Pauline and her techs have read all of the information I have brought in about my chronic pain disease and have taken all of the information to heart and schedule my appointments accordingly. Along with how DR. Pauline works on me. The office staff is very sweet. The hygienist that I have cleaning my teeth is so gentle. She numbs my teeth before cleaning them. You really can't tell they are being cleaned. She is so gentle. Most of the reading I have done on CRPS shows that most people that have this disease tend to have their teeth removed due to the amount of pain due to clenching, grinding, cracking your teeth do the amount of pain. If you want a dentist that will handle pretty much anything that you can send her way and be treated like family. Dr. Pauline Demetrakopulos is that office.like I said before. Dr. Pauline Demetrakopulos office is kind and professional. You couldn't be in better hands. read more

I would be cautious. It appears the Dr. Demetrakopolus operates several practices and is quite busy. I found her pleasant, though highly-opinionated, at first. Once she criticized my dentist's work, after a few seconds of inspection, and realized I would not engage her to "rectify it", her attitude changed. I believe she acted in an unprofessional manner and will seek future treatment elsewhere. read more

As most patients,I have a fear of dentists. Dr. Pauline and her caring staff have been a delightful surprise.Dr. Pauline reassures me every step of her painless procedure. She makes sure I am comfortable at all times. I feel fortunate to have Dr. Pauline Demetrakopulos as my dentist. She is truly a premier dentist! read more

it is unfortunate when customers, clients or patients choose social media to share their side of a bad experience. most if not always, these posts are made by people who are disgruntled and wish to only cause harm to the reputation of an otherwise respected and well established business or proprietor. it sounds like this is the case with the recent post written by mr. m. as a very happy patient of dr pauline demetrakopulos', after reading his post, i felt compelled to respond. i've used the finance company i believe mr. m. is referring to for my own dental treatment and care for my cats. i can tell you the financial coordinator at dr. pauline's office took a great deal of time in explaining to me how the financing works, and how to identify the statement when i came in the mail, how the deferred interest works, and how to avoid paying any accrued interest at the end of the loan. it was my understanding that once i agreed to borrow the money for my dental treatment, the finance company paid dr. pauline and my business was with them since it was my loan. to me it sounds like dr pauline's staff did mr. m. a favor by renegotiating his loan. i don't know what grounds he would have to file a law suit but it sounds like in spite of his threats (an seemingly negative attitude) dr. pauline's staff found a solution to his problem. "thanks for the free money!" is what i would say to dr pauline if my interest free loan suddenly went from 12 to 24 months. i can't see the down side in that. finally a word about the office and staff i encountered at my first appointment. the office is clean and hospitable, and every courtesy was extended to me as a new patient. in fact, they had me at my initial call to the office. and my opinion hasn't changed since then. my hygienist, shumin, was professional in every sense of the word and spent the entire hour of my appointment explaining what she was doing and why. i was told she and dr. pauline found some areas of concern and it was recommended i return for a deep cleaining. (i blame myself as it had been 5 years since my last cleaning.) the dentall assistants are caring and informative, the finacial coordinator is patient, gracious, and handled my financial questions and concerns with sensitivity. it's been two years since my first visit and i could not be happier with the care i receive and the time spent to answer any questions i have regarding my insurance, finacial arrangements, or procedures. sometimes bad experiences happen. but most of the time, turning a simple misunderstanding into a major conflict can be avoided if both sides wish it to be so. sounds like one party in mr. m's story went out of her way to find a satisfactory resolution to his complaint. nice job!!!! read more

On a recent vacation to the wine country, I had an excruciating tooth ache. Dr. D was able to see me right away. I was SO impressed with her gentle thorough care,explaining everything to me, and the most amazing way she can give a shot!! I did not feel it! An awesome experience....Nancy Stevens, Cleveland Ohio read more

I am a very conservative person by nature so I always wait over a period of time in order to provide a precise and fair evaluation of all parties concerned. Also when I had my wisdom teeth pulled, I almost died and so dentists are not on my top ten of favorite professionals to see. Unfortunately, I have always experienced unease, pain, and a great deal of stress when I have seen other dentists or their hygienists and they have done nothing to relieve my stress. That is, until I saw Dr. Demetrakoulos. Her office was calm and welcoming, the staff went out of their way to make sure I was comfortable, understood what they were doing and why. And when I met Dr. Demetrakopulos, she made me feel like I was an old friend. Besides being beautiful, she was professional in her demeanor, very kind, considerate, extremely knowledgable and went out of her way to explain the procedure and to calm any fears that I had. Guess what? Dr. D. is known for her "painless shots" and I have to say I didn't feel the shots at all. The procedure was over in what seemed like a blink and her assistants were just as kind and professional as she was. I was out of the chair with no pain and HAPPILY on my way to work the rest of my day with no soreness or pain. Surprisedly, Dr. D. "personally" phoned me at 8:00PM that evening to see how I was doing. That was almost three years ago and I have seen Dr. D. many times since that initial procedure. She always on top and extremely knowledgable of what's important for your mouth health. She thoroughly explained the procedure while her knowledgable and caring staff provided me with a conservative treatment plan. My ongoing experience with Dr. Demetrkopulos and her staff have been the very same each and every time....EXCELLENT, OUTSTANDING, CONSERVATIVE CARE. If you have experienced unfortunate dental experiences like I have, and even if you haven't (lucky you) I highly recommend that you setup an appointment to see Dr. D. as you won't be disappointed. She and her staff go out of their way to take very special care of you as a patient. read more