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    Paul's Lock & Safe

    5.0 (9 reviews)
    Closed 7:30 am - 3:30 pm

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    Services - Paul's Lock & Safe

    Key duplication

    Key extraction

    Installing or replacing locks

    3 More Services

    Lock rekeying

    Lock repair

    Lockout services

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    Northeastern Security Safe & Lock - Rhode Island Locksmiths - residential, auto, commercial

    Northeastern Security Safe & Lock

    (15 reviews)

    Charles

    Called Northeastern when front door lock stopped working.  Took 3 days for them to come.  Paid $150…read morefor the man to "fix" it -- within a day needed to call to tell them not fixed.  Same tech came back and 'fixed' it again. When it failed the third time, we called another locksmith.  He came and showed us (even without taking apart the lock at all, what the problem was -- we could see it with our elderly naked eyes and he replaced the entire lock with a better model and put in a plate where the Northeastern guy had gouged out part of our door frame to make a bigger hole.  Our successful locksmith was embarrassed by the shoddy workmanship of Northeastern.  If we could see the looseness of the door bolt, why couldn't your tech and why did he fiddle with resetting the tumblers? Basically we threw $150.00 to the wind -- a really painful thing for us on disability and Social Security. Would never recommend since the person who came was obviously unskilled and not knowledgeable and didn't fix anything..

    These guys are life savers!…read more I recently moved into a new apartment complex in which my boyfriend and I were only provided with one set of keys. The landlord told us we needed to contact these guys to get copies made (there is a stamp on the keys saying duplicates can't be made elsewhere). Not a problem. I called them on a Friday and they told me they are not taking walk-in customers at this time due to COVID-19 but would try to get someone to call me on the following Monday to set up an appointment. I was a little nervous at first hearing that because there is no way the both of us can continue with our day to day lives with only one set of keys when we both have jobs. That Saturday we both left the apartment to pick up a pizza around 9PM at night when I realized I left my set of keys in the apartment. The only ones we had to get in. To say I had a mini meltdown is an understatement. The landlord instructed us to call them to see if they could get a locksmith out to come and open our door but it wouldn't be guaranteed (since it was 9PM on a Saturday night). As we waited with bated breath, someone from the company was able to come within 15 minutes to open our door (a mistake which cost me $100, ouch!). I couldn't be more thankful for someone able to come last minute at such a horrible time. The following Monday I called the company again to see if I could come in to get like 3 sets of keys made (because at this point I couldn't AFFORD another mistake like that or anymore mental anguish). The man on the phone told me to come right down. I got there within 5 minutes, he took my keys right away and made all the copies I needed. The whole process was quick and painless. They also took really great measures to ensure their and my safety during COVID-19 (wore masks and gloves and signed the pin pad for me to avoid spread of germs). I understand how much of a pain I probably was and they accommodated me even during the pandemic. Awesome guys, just awesome.

    Paul's Lock & Safe - locksmiths - Updated June 2026

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