Excellent, professional service. The staff is experienced, well trained, and willing to help. I…read morehighly recommend them as an outstanding local business that is worth supporting.

Excellent store, very knowledgeable staff and manager, very responsive owners. Used to be a Rolex…read moreAD, not anymore, however still able to service high end watches. Manager called back, explained the process in details, gave options and wasn't shy to give an excellent advise.

My girlfriends and I buy A lOT jewelry at AF Jewelers although I must say, when stones go bad or…read morediscoloring happens there is absolutely no customer service here even with thousands spent. We will no longer support AF Jewelry since they could not find their way to make even the smallest of many purchases right. This bracelet was dark blue topaz. It's really disheartening and terrible way to do business. Very unfortunate.

I was totally impressed with the hospitality and fantastic customer service, the shopping…read moreexperience was unique. The owners work in the store, and they design and make many of the jewels you'll find there. They also work with very talented designers from around the world, as well as sophisticated brands like Buccellati. They were friendly, very patient with me and answered all my questions. I will be returning for all my jewelry purchases! Theiy also did some repairs on my rings that turned out wonderfully.

I had my wedding ring designed over 3 visits with Dan Trudeau following recommendations from…read morefriends and family and I still cannot believe how smooth everything went! I was not sure what I was getting myself into or what I even wanted, but knew it would be non traditional and unique. He spent time looking at my inspiration pics and "pulled me out of the ether," regarding what was and was not feasible. Was able to use a diamond from each of my grandmothers' wedding rings. He was transparent about the cost throughout, provided education on different jewels with thoughtfulness around important specifics I would not know to ask about; ease of cleaning, shades of gold, size of my hand, finger webbing, how settings and light will impact my choices, factors that influence longevity and maintenance. He was mindful to not insert his opinion outside of the structural capacity of my ideas, despite my requests. He searched and found different stones for me to see in person, much faster than I imagined was possible. At The final appt before the ring was built, he created wax version of the ring. I was initially concerned due to size/bulkiness, though he walked me through the details of how it would look differently upon completion which put me at ease. The ring was created with subtle details that he learned through our appointments about me; he specifically balanced diamonds on the band to support straight alignment in relation to my specific finger webbing (with only measuring my ring size and eyeballing my hand), "you can go rock climbing in this thing." Overall, this was a special experience I shared with my mother and finance in my home town. I will return for cleanings and highly recommend this place. My mother also had multiple items resized and repaired with prompt and beautiful results. The entire staff was kind and personable. They engaged intermittently along the way with their past personal and professional experience with different stones, designs, jewelers... After our first visit, I was just not sure if I was on the right track in part due to my severe indecisiveness, but all visits after that confirmed this was the right place to be and I am in love with the result. My fiancé was also pleased and appreciated the level of involvement that was asked of him, lol.

I recently sold several gold items here, including a 14k hunter case pocket watch…read more During the evaluation, the items were taken out of view and I was not shown individual weights or a clear breakdown of how the value was determined. The watch, which had multiple gold components including an inner cover, was discussed but ultimately folded into the overall estimate without being separately accounted for. The explanation given for its lower value focused on a "broken crystal," which does not materially affect the scrap value of a gold case, where weight and karat are the primary factors. I was paid approximately $400 for the watch. Without seeing weights or a transparent calculation, I've since found it difficult to reconcile that figure with what a multi-component 14k gold case would reasonably represent. I would strongly recommend that anyone selling gold ask to see weights and a clear breakdown before agreeing to a final price.

I have a branded diamond engagement ring and anniversary ring. Several diamonds in the halo were…read morechipped on my engagement ring (I promise to never garden with my rings on again), and my rings were looking pretty banged up. I wanted to be sure that what was replaced matched what was in the ring. Enter ER Sawyer Jewelers, which is a Hearts on Fire certified repair center. They repaired my rings, and gosh they look better than they have in a long time. I'm so thankful that they are restored and looking amazing. I am also grateful that I have found ER Sawyer and know that there's a place not too far from me that can repair my rings in the future if needed. Lynn was a gem! Thank you Lynn!

I came here with some gold earrings, a bracelet, and diamond earrings. They were pretty busy, so…read moremake sure you don't lose your spot in line because they don't have a number system or anything. I waited about 20 minutes before it was my turn. I showed what I had, and the person who was helping me was very professional and honest. He told me I should hold off on my diamond earrings since I could get a better deal somewhere else than here, and he gave me the price for the rest of my jewelry. The process was very fast, and I left with extra cash than I thought I would! I highly recommend this business!

A real Napa Valley Gem! This shop is a true staple in the…read morevalley. The owner has traveled the world and has an incredible assortment of pieces. There is a nice mix of antiques as well as newly purchased gemstones and jewelry. I definitely recommend visiting the shop before the holidays to find that unique gift for someone special. They also specialize in jewelry repair!

I love this beautiful and unique shop. So many treasures to be found, both new jewelry and unusual…read moreantique pieces. I enjoy exploring their diverse selection and finding gifts for friends (or myself!) You can also bring jewelry in to be repaired. Highly recommend. Fun, eccentric, local place.

This shop is wonderful ! I brought in some jewelry that had been sitting in a drawer for years,to…read moresell. The process was easy, and I was very happy with the price I received. They have a wide selection of jewelry, look here before going elsewhere.

Absolutely love this vintage jeweler in Windsor. We made a couple of purchases. So happy with them!…read moreTruly beautiful craftsmanship. I picked up a gorgeous opal that fit perfectly and I knew it was meant for me, and a really nice silver chain for my son. Brenden and the entire crew are incredibly helpful and knowledgeable. They are friendly, professional, and actually take the time to give you their full attention. You can tell they care about what they do. They also specialize in custom rings and use precision technology, which is really impressive if you are looking for something one of a kind. Honestly, it was hard to leave because there was so much beautiful jewelry to look at. Highly recommend stopping in if you appreciate vintage pieces and great service.

Very friendly and knowledgable. They fixed my watch and pair of gold earrings. The service was…read morequick and affordable.

Needed a wrist watch battery replacement. Rain did it lickety split!…read moreShe's the absolute BEST!

From the moment, I walked into the store, my experience was outstanding. I needed to have a ring…read moreserviced and Alyssa was very patient and kind in answering all my questions. Their store is located on 1st St in downtown across from Spaces so it's very convenient. They have a beautiful selection of jewelry too including some new style of rings that I had never heard of before (adjustable eternity bands). I highly recommend Blue Diamond Jewelers! Thank you Altaf, Amanda, and Alyssa!

I purchased my ESQ Watch in 1999. I never had any problems with it except for getting new batteries…read moreand had it cleaned once. About 2 month ago the pin on the band broke off . After reading all the reviews, I took it to Blue Diamond Jewlers to see if they could repair it. They went out of their way to fix it. The ESQ company went out of business 8 years ago, so the pin was not an easy fix. I want to give a shout out to Teresa who went beyond the call of duty. They could not source a new pin, so she called me and asked if she could send the watch to a company in LA which has watches like mine, and could possibly replace the pin. That company did replace the pin and put the band back together again. And not only that, I was only charged only $15.00 for the repair. I will always do business with Blue Diamond as they are professional and have interegty .

Amazing customer service and suuuper quick turnaround. I…read moregave them a gold baby id bracelet for polishing and it was ready in a day. Highly recommend this place

My watch ran fine until the battery died. After this place took out the old battery and put in a…read morenew one, it no longer runs at all. The young woman who did the job told me she worked on my watch "the same way I do on all of them." So look out. The jewelry and watch store at Railroad Square in Santa Rosa has someone who knows what he is doing, although he does not come in every day. Since I had an appointment in Petaluma, I trusted the rave reviews for this place. Caveat emptor.

Christopher Hill bills itself as an "urban gallery in the Napa Valley" tho St. Helena isn't that…read moreurban. It gives off an urban, sophisticated air in the rural Napa Valley. The traffic&parking in St. Helena can be as problematic as San Francisco, so the comparison kind of fits. When it comes to Christopher Hill, I keep confusing them with the Christopher Queen Galleries in Duncans Mills on the Russian River. The Christopher Hill Gallery, unlike Christopher Queen, is centered on contemporary art. It's up a steep flight of stairs, but the journey is worth it. The gallery owners are friendly&knowledgeable. They have an amazing roster of artists in their collection/exhibitions- https://www.chgalleries.com/artists They have also been doing exhibitions to benefit wildfire victims, using art as a form of healing. It's an oasis of modern art off St. Helena's Main Street.

Amazing artwork. I wish I could afford it. Nice presentation. Beautiful location in downtown saint…read moreHelena.