I have ignored getting my spark plugs replaced for a while until I noticed my truck was struggling commuting to work. I bought the parts thinking I could do it myself but I work 6 days a week so I couldn't. Was looking around Scottsdale area and called them and asked if they could get it done the same day I called. Considering it was a Monday and close Sunday of course they would be busy BUT they let me bring my truck in to see what they can do and 2 hours later, truck is don't and better than before. Plus hundreds of dollars cheaper than big boss me mechanics. Even though the staff was frustrated adding in another car on a busy day, they made it Work and were very kind about it. read more

My Brake light was out. This shop gets 4.7 stars on yelp and we need a new auto repair shop. Without an appt they changed my Brake light bulb for free while I waited. I'll use them in the future for other car maintenance services. Thank you PAC!!! read more

Even though I have taken my cars to Eric for years, I continue to be amazed by him! I recently had a MAJOR issue that required me to replace the engine...OH NO!!! In a state of shock over a possible $4,000 - ??? expense, Eric advised me these vehicles have had a history of engine failures and that this particular problem might be covered by the warranty. Well, hell yes! He nailed it! But it gets better... The day I picked up the car, I was out running errands and the car decided not to start (Geez, what now?). AAA showed up and told me the alternator was no good and I was facing a $500-??? repair. Not so: Eric said I only needed a new battery. Bottom line is that Eric and his guy(s) not only do great work but they absolutely disprove the myth that you cannot find an honest car mechanic. DON'T LOOK ANY FURTHER...THIS IS YOUR SHOP AND ERIC IS YOUR CAR GUY FROM THIS DAY FORWARD. You're welcome!!! read more

I've taken our cars to Pavilions Auto Care for various service repairs and have always been satisfied.

I'm here in this area often, as Target, my fav movie and other establishments as well as... the best, is that every weekend there's an auto show are in this location. Stopped here for gas and the guys who work here, inside, are always friendly. In and out , no complaints! read more

Excellent, honest, very competent, and Eric tries to accommodate your emergency needs. My BMW ix50's air conditioner stopped working due to a rodent having chewed through a sensor wire. The BMW dealership on Scottsdale Rd. wanted $570 to fix it. I declined and contacted Eric at Pavilions Auto Care. Eric was just back from a vacation and was booked solid, however he offered to book me the next week. When I explained that I needed the car sooner for a trip out of town, he said I could bring it in the next mooring, and he would have it fixed by noon that day. He did, and the air-conditioning works perfectly, My bill was $85 not the $570 that the BMW dealership had wanted to charge. read more

Eric has been very helpful on multiple occasions for me. I highly recommend this auto-care shop!

Thank god this place was here. Ran out of gas and luckily this place was in walking distance and had gas cans for sale. Unleaded and diesel is here. read more

Pavilions Auto Care - Auto Repair Near Me - Scottsdale, Arizona

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I took my car in for a diagnostic as I had a check engine light on. An appointment was available just 2 days after I called and the diagnostic was performed within a few hours. While the mechanic found an issue, he advised me to go to the dealership and have them do a diagnostic because I may be able to get my engine replaced. He advised me on the updated warranty policies for my car specifically. I was not charged anything for the work and advice. I would definitely go back if I have another issue, they seem trustworthy and reasonable. read more

Eric has worked on and helped us with a number of our cars over the years. He's always been good to us. Recommend him

If you are looking for honest, straight forward mechanics this place is for you. Eric and his team are absolutely the best group I have ever found in 35+ years of driving. I have been using them for years and have had zero complaints. The best in the business!! read more

Great customer service and honest pricing! I'm new to PHX and will be coming here for my auto repair needs. Glad to have found this place!

I had never been here before, I was always a little skeptical because they're attached to a gas station. Shame on me for judging a book by its cover. I had gone to a neighboring "fancier" auto shop for my car stuff before, and had my brake pads fixed. I started to hear a terrible sounds about 2-3 weeks later from my car when I would accelerate. Like metal on metal. Oh no I thought, like come on! This was the 3rd time in 3 months my car would have to go in the only reason I called this place honestly was 1. The reviews were positive yes, but honestly sometimes business owners ask for reviews so you never know. But 2. It opened before the other place. The owner told me to bring my car in, and literally 2-3 hours later called me and said it was just sloppy work from my brake pad change, said they cleaned it out, quick and easy and no charge because it was not labor intense. I know nothing about cars, they could've EASILY charged me something. I was honestly floored by the honesty. Felt like I had taken my car in to the town auto repair shop in a small town where everyone knows each other and helps out. I'll be back 100% for everything car related moving forward (even tho I now live in the Biltmore - this guy feels like he's worth the drive). Thanks again! read more

My experience with Pavilions Auto Care has been great. Eric took the time to speak with me, explain to me how he could help me, and charged me a very fair price in a timely turn around time. I am new to the Scottsdale area and so happy I stumbled upon Pavilions Auto Care and the personal attention of Eric. I would highly recommend them, honest, fair price, great work. Not your pertinence big name over priced auto dealer, just your friendly auto mechanic. read more

I use this gas station often. The lanes here are narrow, so it's not good for larger vehicles or if you're towing a trailer. The convenience store is very small, so they only carry the basics. There's also an ATM inside in case you need cash. Gas prices here are above average, so shop around if you're a cheap gas type of person. You can find 100 Octane gas here....perfect if you drive a NASCAR or if you want to blow up your engine...LOL Seriously, I think that's pretty cool for guys with performance cars to be able to buy quality gas. Return Factor - 80% read more

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This is THE BEST mechanic ever! I drive all of the way from chandler just to go here for all major fixes! So, my jeep had been recalled to replace the catalytic converter at the dealership- I had this annoying clicking under the dash that would make my a/c randomly work or not work after cycling through all of the clicks. I figured I might as well get a quote from the dealership since they had to work on my car anyways, they quoted me $1500! I put it off for months, then finally took it to Eric at pavilions auto care remembering when I had been broke a few years back they took extra care of a previous vehicle. $350 out the door including oil change and charging the battery! I was pleasantly surprised and no more clicking! I'll never put off vehicle repairs again! read more

Stopped in their Food mart here for a bottle of water en route to baseball workouts at Salt River Fields. Their staff is very friendly and helpful. Their mechanics are always busy and the garage is always packed, so I know business does well here. If you need something done while in the area, this is the place to go! read more

Love these guys! They are always the best! They're fast and they get the job done right the first time. I'll never go anywhere else when it comes to repairs or maintenance. read more

I came to Pavilion Auto Care in June for an oil change, a too large oil drain plug was installed in my oil pan by mistake meaning I needed to repair the oil pan in order to replace the oil again. Pavilion Auto Care took responsibility for the mistake and repaired my oil pan and replaced the oil free of charge. The shop manager handled the situation with honesty and integrity and I will absolutely be returning to their business for future maintenance. read more

Eric and team are smart and straightforward and do quality work. Had a issue that could have been a dealer repair taking days but these folks saw the oxygen sensor problem and repaired and replaced easily. Take it to Eric first then you won't need a dealer. Thanks guys read more

I have been going to Pavilions with all my vehicles for almost ten years now and will never take my vehicles anywhere else. Three years ago we moved up to Rim Country and we still make the 150 mile drive to take our trucks to Eric and Travis at Pavilions Auto Care. They are as honest as can be, their fees are reasonable they and are great at diagnosing and repairing everything. Best auto shop we've ever used. read more

These guys are truly the best on the planet. They service all three of my vehicles, and one is a collector car. I am 72 years old, and been pretty much of a car guy all my life. I can't tell you how many times I have been ripped off by unscrupulous auto Mechanics. Eric and his crew are the most honest, forthright, thorough and reasonably priced auto shop in town. I wouldn't think of taking my cars anywhere else. If I could rate them 10 stars , I would. Larry , read more

I moved to Arizona 5 years ago and I'm so lucky i found this place. Erick has helped me from the very beginning with oil changes and regular car upkeep. Hes even helped me figure out how to get my car back to my dad in California after getting into a wreck. He's always been so helpful and the prices are spot on. He has another associate working with him now named TRAVIS who took care of my car when i was having a temp gauge problem. I know i never have to worry about questioning prices because they are so honest. Thanks for always doing a fantastic job and making it stress free. I'll be back! read more

HAD MY IDENTITY STOLEN HERE -- stay far away. Scammers on all the pumps, if you MUST go here use cash. Told the employee I had my identity stolen from one of their pumps, he shrugged and told me to leave it alone. Sketchy as hell and won't ever come back read more

This is now called Pavilions Shell or Pavilions Auto care. It is no longer a 76. If you need to use your Conoco Phillips card, there is a Conoco off the Bee line (Highway 87) near Shea. They do great work at the shop. Eric and Ricky have been there for over 10 years! As has the manager of the gas station Carrie. The only of this location is a good person as well. I know this because I worked here for 2 years. It was a great experience. We do try to go above and beyond for you and we have many regulars who are just like family. I definitely recommend going there for auto work. read more

These guys are amazing! Straightforward, honest, knowledgeable and friendly. I actually gave them a short list of items I thought I needed done, nope you're good....really?! I will be customer for life. read more

Quick, honest, no up-selling. Recommended by a friend and boy am I glad I took my truck here. As a female, one is often taken advantage of; not here. I will be returning with my other vehicle on Monday! read more

Needed maintance work on my infiniti went to the dealer they wanted $435 went to the experts at pavilions they were more honest my bill was $35 car runs great 10 stars!!! read more

I will check my car here for absolutely everything it needs they were fast honest and repaired my truck perfectly I can't speak more highly of these people read more

Awesome service and great work done! Love coming here to get my car fixed because the owner is honest and won't try and hose you for your money! They genuinely care about their customers here and do the best work they can 10/10 would recommend read more

Rude service and ridiculous prices on smokes...never again Shell...NEVER. Walked in and said "hey"...dude just looked at me. Ok. Asked for 2 packs of my favorite cancer stix and it came out to $18.00 ?!?! Asked if prices went up and was told I should know since I was a smoker. Ok then. read more

Took my truck here for an oil change. The attendant I spoke with took the time to look up the correct oil for my make and model. He called me to let me know they didn't have it in stock but could use a higher end oil for a longer period between changes. Was done in an hour at a very reasonable price. read more

Travis and Eric had my car battery changed in less than 15 min. Both were friendly and helpful in person and over the phone. Thanks for the help!! read more

This place has exceptional service!!! Travis is the actual best. I always feel intimidated and scammy when I need something done with my car and Travis kept it 100% and quoted me a more than fair price. Travis even gave me a list of specific parts to get to help make the bill a little more affordable. My car sounds great and is working better than ever. I completely trust these guys and would 1000% recommend them to any of my friends!!! Thank you again! read more

Can't go wrong with Pavilions Auto Care. Both Eric and Travis were attentive to our concerns and very good at communicating with us through the entire process. They offer extremely fair pricing and exceptional service!! I felt safe taking my car to these guys. They are knowledgeable, friendly and quick! Just call them...you will be glad you did. Thank you so much!!! read more

Hi, My rear view mirror in my car, fell off the windshield while driving . Not something you expect to happen at all . If you have ever driven without a rear view mirror.... It is scary . You do not realize how much you use it, until it is gone. Decided , I needed to find the closet place to possibly fix it. I pulled into Pavilions Auto Care. They had to special order a kit needed. They did this, expedited the delivery of the kit. From beginning to end it took about an hour . They were very polite, customer service was fantastic & they did a great job. The bonus ..... they are extremely reasonable! Ask for Eric, the service was unbelievable great. read more

Eric and his crew are outstanding. They are always professional, courteous, and accommodating. Don't hesitate to trust your repair needs here. read more

I was referred here 17 years ago, and I've gone no where else since. I have 4 vehicles and Eric and his team know all of our family and our cars by now. They know every car we've owned or considered buying. I trust them implicitly with our lives, as we rely on them to keep our vehicles safe and on the road. From our 1969 Ford to our 2010 Forerunner, they know their cars foreign and domestic, classic and conventional! They don't have a website, they don't have email, they don't have time to mess around, they are too busy doing what they do best. I almost don't want to praise them this highly because they are over worked. But they always manage to get us in when needed. If you have to schedule an appointment, it means they do good work, so plan ahead for general service/maintenance, it's worth the wait. These guys are awesome! Another benefit is the relationship with the gas station, you can drop off early and pick up late, and pay after hours, so the convenience of their business plan is ingenious for customer service. read more

My check engine light was on and I had to go to my emissions testing. Idk what the guy did but he was fast and friendly and fixed it at no cost! They were recommended to me by a friend of mine and sure will do the same! read more

Highly recommend it. Not only were they friendly, accommodating, and quick to put Freon in my car on the same day