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    Joe's Auto

    3.5 (13 reviews)
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    2 months ago

    Same day service. Saved me a thousand on an a/c repair. Couldn't have gone any smoother. Thank you ! Highly recommend

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    1 year ago

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    Ken's Transmission

    Ken's Transmission

    4.4
    (74 reviews)

    I don't write reviews very often, but this is one business that truly deserves to be recognized…read more When my transmission failed, I was devastated. Like so many people, I was overwhelmed, scared about the cost, and unsure who I could trust. I felt like I was getting the runaround and hearing that my best option was to trade in my vehicle and buy another one. It was an incredibly stressful time. Thankfully, I decided to get a second opinion, and that decision changed everything. From the moment I contacted this shop, I was treated with kindness, patience, and respect. After my vehicle was towed to their shop, they took the time to thoroughly inspect my vehicle, explain exactly what was going on, answer every question I had, and never once made me feel pressured. They focused on helping me understand my options so I could make the best decision for my situation. That kind of honesty is rare. In a world where it's easy to feel vulnerable during a major repair, finding people with integrity is priceless. They earned my trust through their transparency, professionalism, and genuine care--not through sales tactics. One of the biggest lessons I learned through this experience is this: always get a second opinion before making a major financial decision about your vehicle. Every transmission and every vehicle is different, especially high-mileage ones. Before agreeing to a service your transmission or deciding to replace your car, take the time to have it evaluated by a reputable transmission specialist at Ken's. If you're searching for an honest transmission shop in Phoenix, I wholeheartedly recommend coming here first. Businesses built on integrity deserve to be recommended, and this is one of them. Thank you for treating me like a person instead of just another customer. You turned one of the most stressful experiences I've had into one that restored my faith that honest businesses still exist. I will gladly recommend you to my family, friends, and anyone looking for a transmission shop they can truly trust.

    They didn't try to sell me anything that I didn't need. They did a fantastic job and have a…read morecustomer that will tell other customers

    State To State Transmissions

    State To State Transmissions

    3.5
    (26 reviews)

    Headline: $50,000 in Family Business and Zero Accountability: A Warning to Diesel Owners…read more Rating: 1/5 Stars I am a mechanic of 30 years. My brother is also a certified mechanic. We trusted Bill at State to State Transmission with four of our vehicles, spending over $50,000 in total. My 2006 Dodge Ram 3500 alone accounted for $12,000 of that for what was promised to be a "bulletproof" build for my hauling business. Instead of a reliable work truck, I have been met with repeated mechanical failures, thousands in towing fees, and a complete lack of professional decency. The Mechanical Failures: My stock transmission lasted 250k miles of heavy hauling. Bill's "bulletproof" build hasn't even made it 50k miles. The truck has been back to his shop three times for the same failures. Most recently, I was stranded in Tucson with no forward gears. When I pulled the codes, they pointed directly to parts Bill claimed were "better than OEM" and "guaranteed not to fail." They failed. Furthermore, when the truck was first towed in, the ECM was perfect. When I got it back, the ECM was shorted and burnt. Bill took zero responsibility, forcing me to source a replacement myself. The Warranty & Conduct: Bill talks a big game about "standing behind his work," especially when bad-mouthing other shops, but he does not honor his own word. Every time his work fails, he becomes argumentative, dismissive, and condescending. He treated me like an "ignorant fool" despite my three decades in the industry. He demands the truck be towed back to him (from Show Low or Tucson) but refuses to cover the massive towing costs caused by his faulty workmanship. He consistently looks for excuses to void the warranty rather than fixing the problem. The Financial Toll: Between the original $12k build, the $10k spent at a previous shop (which Bill promised to rectify), and the now-estimated $7,500 to finally fix this correctly elsewhere, I will have $30,000+ into a transmission for a 2006 truck. The Verdict: Do not be fooled by the bravado or the promises of a "30-year guarantee." Bill showed no kindness or decency to a family that spent $50,000 at his shop. If you rely on your truck for your livelihood, stay away. The "bulletproof" promise is empty, and the customer service is nonexistent.

    I use Bill at State to State transmissions exclusively for automatic transmission work. I would…read morenever even consider anyone else, and that is because he really knows his stuff, he has a memory and technical ability that far exceeds anyone that I know in this field. In many cases he not only replaces the wear materials during a rebuild, but he makes modifications or upgrades to fix the manufacturer's weaknesses. Of the more than 20 years that I have used State to State Transmissions I have only had one issue, it was a small thing, but Bill made it right immediately, what more can you expect?! This is a really great company, ran by an honest guy. I highly recommend State to State if you are having transmission problems with your vehicle.

    Joe's Auto - autorepair - Updated July 2026

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