Carol and I are long time customers and recommend John Jay Automotive to others. Your thorough and courteous work on our cars has always been a source of security for us Recently we had a brake problem and you solved it with exemplary integrity. We recommend John Jay Auto with gratitude for work of the highest standard...Bill and Carol H read more

Truly, if I could rate more than 5 stars I would. This place makes car issues feel so much less stressful. They never over charge, they always are honest, they have the best customer service. They are the best and I will ALWAYS take my cars here. read more

Average experience overall. They did the job correctly, and I didn't have any issues with the car afterward, which is the most important part. If they improve their costumer communication and tidied up the space a bit, it would make a big difference. read more

Mark and his crew diagnosed and fixed my 2021 Jeep grand Cherokee's air-conditioning system. Customer service was exceptional. I would definitely recommend Joe's for your next auto repair. read more

Good place. Just go. Needed new brakes and they got the job done no problem. It was really awesome. read more

The crew @ John Jays is top notch. They are friendly, knowledgeable and don't pressure their customers like some auto shops do. We have been customers of for a couple of years with two cars. The only regret is that we didn't find them sooner. read more

Took my car to the dealership to diagnosis a faulty switch that was causing my headlights to go out. The dealership kept it a week only to inform me that it was a burned out bulb. I drove it off the lot and got a 1/4 mile and it was repeating the same issue. I emailed them videos of us driving with no lights. They couldn't get me back in for 4 days and once "diagnosed" it would take 2-3 days for the parts to come in. Called John Jay and spoke with Mike, he got me in right away, dropped the car off at 7:30, got a call at 10:30 with diagnosis and cost, by 3:30 my car was ready. And guess what?? They got the part from the dealership!!! Thank you Mike for the excellent service!! We've been going to John Jay since he opened and this was my reminder to return here instead of taking it to the dealership. What caused weeks of worry and stress, was fixed in one day. read more

Fantastic service, prices and quality of work! Mike got me in quickly and assessed immediate needs and didn't high pressure me into any unnecessary work. He suggested what I needed to do down the road and saved me a lot of money compared to previous quotes on the same and some unnecessary work. He also made sure that the warranties are nationwide as I am moving out of state. All around stellar customer care!!!! read more

Good people! Capable and impressive. A great auto repair business with fair pricing and brilliant staff. Such a refreshing change from the absurdly expensive dealership (and the prolific hedge-fund owned independents) service experiences. They've got a small front office, but not to worry, they're able to maintain or repair al but the most exotic cars, in or out of warranty, and have repeatedly impressed me as truly efficient and honest- as so many reviews have shared. Unless in need of an immediate repair, try to schedule a week or two out- John Jay's is that popular and definitely worth the wait. read more

Very professional! My old aunt had abandoned her 2001 Eldorado in her garage for over 18 months, and needed some TLC. I took it to Mike and his crew and they fixed the power windows and ordered new struts. They learned that I am just getting the car ready to sell, so they also wrote up a list of other optional repairs that I may want to pursue with them. Also, I'm from outside the Phoenix area and they took me as a walk-in, and fit me into their busy schedule -- outstanding! Very pleased! :D read more

Great people and they don't lie to you about unnecessary services. Timely repairs and reasonable prices.

I've been going here for a couple years now and Mikes honesty and knowledge has saved me countless amount of money. Just wish I found them sooner. read more

Add another 5 start review to John Jay Automotive. Brake pads and rotors on 2019 BMW. 20% or more LESS than dealer cost. Mike is an EXCELLENT communicator. Found worn rear wiper blade and let me know that I wouldn't have to make a special trip to the dealer. Happy to add my name to satisfied customers and will be doing all my car service with them. read more

Noticed my car ac experiencing some issues and Mike squeezed me into the shop just a few days after calling. Always a great experience and they have very fair prices. Mike explains everything throughly and is a great help. Was recommended and will recommend others! read more

Pros: 1. Quality of work: Supreme. Top Shelf. This is the only shop, in Arizona, where I have not had to bring back a car because they botched something. They've worked on "regular" and "performance" cars for me. They have done everything from simple wheel alignments to check engine light-induced repairs to full-scale brake replacements. My last job for them involved replacing my mustang's GT's entire factory braking system (rotor discs, calipers, pads, etc) to Brembos. I do not trust any other shop in the phoenix metro area with the serious stuff. 2. Trustworthy: This is also rare. I've gone to other shops who have claimed I needed this or that, for thousands of dollars, only to come to John Jay and be told "No buddy, you don't need that". 3. Scheduling: They always do their best to fit you in and get to working on your car, whether it's a $70 routine job or $650 repair. No triaging over here. They also allow you to drop your car off the day before. Cons (somewhat): 1. Pricing: Labor price can be on the higher end but you truly get what you pay for. Other shops will charge 2/3rds of the price but you'll be going back and forth with that other shop after they botch a few things (I have stories for days). 2. Communication: It's hard to get in touch with them if you email or reach out via yelp. You won't really hear from them unless you call. read more

John Jay Automotive - Brembo Brake Kit installed on 21' Mustang GT - Auto Repair Near Me - Scottsdale, Arizona

Outstanding in every way. Customer service, communication, quality of repairs, and trustworthiness. Everything you would want in an automotive repair shop. Most importantly, they fix the problem with minimal drama and you can trust the repair. I had wasted thousands of dollars on two other shops trying to diagnose my Honda Pilot mysteriously shutting off and not starting. All with no fix. That resulted in a ton of frustration, wasted money, and wasted time on our part. JJA had it nailed the first day and even kept it another day to test and ensure. Not only did they diagnose and fix it correctly, it was a fraction of the cost of what we wasted for repairs that didn't solve the problem at other shops. I cannot recommend them highly enough. read more

Guys at John Jay automotive are awesome and very helpful. I was just visiting in town and found them and fully felt like I could trust them and they fixed my issue so my drive back was easy! read more

Friendly, responded quickly to my inquiry, and honest. Other shops might have taken advantage of my situation, but they were not only honest, they were kind and generous. I highly recommend John Jay Automotive. read more

Just wanted to give a shout out to John Jay Automotive. We took my wife's car there late in the afternoon for an air conditioning issue about a month ago. They got the part and had it fixed first thing the next morning. Recently brought the car in again for a different issue which they fixed same day and had us on our way quickly. Can't say enough about these guys! Professional, Curtious, friendly, & Knowledgeable!! Highly recommend. Tim D. read more

John Jay has maintained my personal vehjcles and company vehicles. They are excellent mechanics; they are very fair in pricing and they are honest. I highly recommend this excellent firm read more

I went here to get my AC fixed and not only did I get my car back quickly but my car has never cooled down faster than it does now. They kept it real and got it done. I couldn't be happier and will definitely be coming back. read more

Highly recommend. I had a coolant leak and quoted me. They were straight forward with me. They seem like really good people. I feel very comfortable. I would return. read more

They have gone above and beyond for me. We only have one car and they have made sure I wouldn't be without since we live out in RVF. This was literally priceless!! Highly recommend!! read more

I stopped in needed a blinker bulb. I'm on a road trip and the guy there was super awesome. Great personality great service. He wanted not to charge but not where I'm from if someone does you a solid you return the favor. Quality top notch service. If ever in Scottsdale with car issue even small ones I HIGHLY recommend John Jays!!! read more

Since moving to Arizona I have had some lackluster experiences with other auto shops that left a bad taste in my mouth. After coming to John Jay Automotive, I can say that I plan on coming here for all of my auto needs now. I wanted my car to be checked out and see what preventative maintenance was recommended since it was getting up there in mileage. Scheduling an appointment was easy. You can call or submit a request online. The morning I dropped off my car, everyone I encountered was super nice. I got a call a few hours later letting me know what they found and what they recommended I get done. I appreciated several things about this interaction: First, I was not pressured into agreeing to any work. Each recommended action was described to me and priced out separately so I could get a feel for what went into the proposed total cost. The guy I spoke to on the phone told me to think about my budget and let them know so they could recommend the most critical services if necessary. Additionally, There were several items mentioned that I could keep an eye on, but was told that I did not need to worry about fixing at this time. I can't remember any other auto place that is as straightforward and actually provided practical recommended actions! I went ahead with all of the maintenance they recommended and the price point was extremely reasonable in my opinion. I've been quoted much more for the exact same services in the past and felt less confident with the service team. After picking up my vehicle, it drove like a dream and I have had no issues. Thank you to the team at John Jay Auto! read more

Friendly service, competitive prices and good service. Just took my 530e there and won't hesitate to go back next time I need service!

My car started over heating after relocating from Massachusetts. I had a master tech that took care of everything before, so I was unsure who to trust here. They were amazing and my car is running great. Couldn't recommend more. They listen to you and do what's right. read more

Really disappointed. I was looking forward to getting my car serviced here because of all the positive reviews, and talk about fair pricing. They gave me a bit of a run around for a quote, and were going to charge me the same price as Honda. read more

My first visit was last week and I am still thinking about how fantastic an experience this was. The reviews here are right on. I will go not go anywhere else going forward. I very much recommend john Jay. Thanks Mike!! read more

Always top-notch customer service and an honest reliable repair shop. Mike and his team are great. He will be honest in telling you what needs to be done now and what can be deferred so you can budget it. Thank you! read more

I recently had my vehicle inspected and had the crew at JohnJay diagnose my vehicle's issues. I worked with a gentleman called Mike who answered my quote request via yelp. He was extremely helpful and pleasant to work with. I highly recommend this shop and appreciate their assistance. read more

The photo says it all. Everyone knows the stereotype about car mechanics being scam artists. Most of the time, that's not much of a stretch - who hasn't been scammed by a mechanic at one point or another? My uncle recommended this shop a few years back and now, I refuse to take my car anywhere but John Jay. How many times have you overheard a mechanic excited about saving one of his customers almost $2k?! 'Nuff said! They have the nicest staff and will always tell it how it is. If you're looking for a new auto shop, look no further. Period. read more

John Jay Automotive - Auto Repair Near Me - Scottsdale, Arizona

They did a car computer diagnosis to determine what was wrong with my car in terms of the check engine light coming on. There was no charge for the diagnostics, and the honest opinion of what I should do was something I was very grateful for. They suggested it was nothing serious and that I should just replace the gas cap. Which I did. A week has gone by and the check engine light has not returned. If something else does go wrong with my car I will definitely check these guys out first. read more

I brought my moms car here for a check engine light and Mike was so helpful. He gave great guidance and felt very trustworthy. I would highly recommend and I will be be returning if I ever need a mechanic in the future. read more

Air conditioning gone. Refilled Freon. Boiled off overnight. Placed a request through Yelp, got an 8am time the next day.. They found the leaking hose, replaced it, and refilled the Freon by 4 pm. Pricey, rather than expensive, but open and above board throughout. I have a new mechanic to trust, thanks to Yelp. Not bad at all. read more

Wanted to give a review for this auto repair shop. Been working with them for many years and their service is always spot on. They take the time to diagnose the problem and then explain the problems and potential issues going forward. Integrity always matters. I'm always comfortable referring people to this place and have never heard anything but positive reviews from those people also. read more

Honest and reliable. They went out of their way to help me as Much as they could. I'd highly recommend John Jay automotive. read more

After taking my car to a shop that I had been going to for 15 years I learned that they had sold and were under new ownership after I had a really bad experience with repairs that were not done properly. I took my Highlander to John Jay Automotive for a safety check because I didn't trust the work of the other shop. They did a great job and I have confidence in their work. This is now my new auto repair shop choice. read more

I had to take my fiat in for chugging and didn't know what was wrong. I called and they were very helpful on the phone and allowed me to bring it in that day! I needed new spark plugs which they ordered and had my car back to me within 2 days. They were very communicative and even gave me different price point options based on my budget. Everything was fixed and works great, very kind and explained everything to me. Will be bringing my car here again if I have another issue. Mikey was very nice to me. read more

Im really happy i was told to take my business here. Mike is very professional and has a great crew working for him. I will never go anywhere else read more