As a high end estate manager and family assistant, I have worked with many staffing agencies and Pavillion is by far the best! I specifically worked with Sophia and Stephanie, and both ladies are exceptional and really took the time to get to know me and their client's needs, thus matching us perfectly! Thank you ladies for all you did for me. If you are searching for a position in the service industry, use Pavillion. You will be well taken care of! read more

In my 30 plus years as an Executive Chauffeur, I have interviewed with many agencies, Pavillion, and especially Tina, are by far one of the best. Tina put me at ease and made sure that all my questions were answered. I highly recommend Pavillion!!! Thank you Tina for all your help! Steve T read more

Mark has been a valuable asset in me obtaining my dream job. We worked together for months and every interaction was handled with a high level of professionalism and care. His advice helped me navigate only what was best for me, narrowing my selection to an incredible opportunity. If you ever want someone to handle your job search Mark is your guy. read more

I am so grateful to the Pavillion Agency! I feel that it is imperative that I write an honest review on behalf of those looking for household staff. I have waited to write this review as I see how important it is to trust those that you open your home or business to. I have been familiar with the agency since 2013. The agency is is very well known, down to earth - serving the elite of New York City. I had the privilege of working for a family for several years that hired household staff from this agency. I have also had the pleasure of meeting talented, kind, trustworthy household staff/families within my own work environment and beyond my work environment that used this agency for support/work endeavors. Skilled talent is always in high demand and can be difficult to find. As soon as you meet with Seth and the employees here, you and your family are in great hands. They are professional and put their employees and clients first! read more

This agency is a joke! If you're looking for help in your home, you'd be better off using an internet search, or finding an agency that's reputable, than relying on Pavillion. We signed a contract with Pavillion to find us a long-term nanny that, among other things, is legally able to work in the U.S. We hired a delightful woman via Pavillion and paid them over $13,600.00 for placing her with us. Several months later (less than a year), her permit to work in the U.S. was not renewed and she had to abruptly quit. We contacted Pavillion to understand how this could be possible, given the explicit instructions they were given regarding work eligibility in the U.S. and Pavillion's frequent boasting about their supposedly elite and thorough vetting process. They commenced a new search for a replacement nanny. No new contract was signed or even offered or requested by Pavillion and we had never agreed on any new fee being paid. During the search process, as we were negotiating a fee for a replacement nanny, a gentleman named Ira who was presented us as a Vice President of Pavillion, explained that they actually knew that the nanny's work permit would expire within several months after we hired her and didn't bother to tell us because in Pavillion's experience those permits are renewed. Of course, it wasn't lost on us that this ridiculously unethical concealment also would conveniently avoid risk to payment of Pavillion's high fee, which they received. They eventually placed a replacement nanny with us and demanded a new fee of more than $12,500.00 -- offering a mere $1,000 discount from their regular fee, as though they didn't so obviously screw up with the first nanny placement. We refused and told them that, given how the situation came to be, they don't deserve anything but we would be willing to pay them $5,000. They refused our $5,000 offer and some unsavory character named Keith, who was presented to us as Pavillion's CEO, refused any responsibility for Pavillion's shameful behavior, became extremely aggressive over the phone and in email (like a wannabe tough guy) and threatened to sue us. Of course, we told him to bring it. After several threatening letters from hack ambulance-chaser lawyers, Pavillion eventually sued us nearly a year later. Given that there was no contract between us and they technically had no right to payment, Pavillion tripled down on their unethical behavior and tried to pawn off to the court the contract for the prior nanny (for which Pavillion was fully paid more than $13,600.00) as the basis for payment of a new fee of more than $12,500.00 -- meaning that, notwithstanding Pavillion's obviously unethical screw up, they wanted us to pay them more than $26,000 in less than one year for two nanny placements, one of which placements never would have happened if Pavillion didn't conceal that her work permit would soon expire. The court quickly understood what Pavillion was up to and Pavillion saw the train coming down the tracks and bearing down on them. Of course, they settled for the $5,000.00 we offered them nearly a year earlier and then slithered off. Again, Pavillion Agency is a joke that we consider to be thoroughly unethical and unprofessional. read more

Dear Pavillion Agency. I am writing to express my deepest gratitude for the outstanding job your agency did in placing me with the wonderful family I am currently working for. From the initial consultation to the extensive selection of families and the smooth interview process, your agency's professionalism and attentiveness were truly impressive. The post-placement follow-up and continued support have been invaluable. I am thrilled with the amazing match you made, and I would wholeheartedly recommend your services to any nanny seeking a reputable agency. Thank you for making a positive impact on my professional life. Sincerely, Perla Galviz. read more

One of the worst agencies ever to work with in my 30+ years of working in private service! They blow you and your references off when they have scheduled the appointments. Horrible! read more

Seth and the team at Pavillion Agency were fantastic! They provided excellent support and guidance throughout the job search process. Highly recommended for anyone seeking to work in the assistant space! read more

This agency is awesome. They are quick and responsive. Understands and knows what's best fit for our need. Jessica and mark were so professional. They helped me and guided me so well through the whole process. I can't thank them enough and thank the agency enough. read more

This is the best recruitment agency in the industry! They are honest, responsive and time efficient with superior ability to listen and act. We have worked with wonderful Tina, who was able to work her magic and find a perfect match. We highly recommend the Pavilion Agency For your household needs! read more

I am a nanny for over 20 years and have an outstanding resume and several great letters of recommendation. I interviewed well with Pavillion and when they moved forward to check my references, an explained discrepancy in ONE of my references phone number let to them 100% ghosting me. Mark treated me like a criminal and Jessica flat out and unprofessionally ignored my email asking for an update and status of my application. I am appalled that something as an area code was enough to disqualify a seasoned nanny from being connected with families in New York. I am currently being assisted by several other agencies in NYC who were professional with the way their vetting process was handled and verified me as an invaluable nanny. Shame on you Pavillion Agency! You lost the opportunity to place a hard working, loving and truthful nanny. Consider behaving in a more professional manner. read more

I just got a great job at Pavillion and I must say what a wonderful experience I had during the process. I was especially concerned about Covid-19 would effect the interviews but the search for a job was safe on both sides, as interviews were through Zoom and FaceTime until the time came to meet in person. After reviewing my resume, Tina seemed to know me better than my own mother, and matched me with employers that valued my extensive experience. Tina really exceeded my expectations. Her warmth and professional expertise made the whole process even more pleasant. Thank you Tina and the entire Pavilion team. read more

Again, I cannot say enough positive things about the Pavillion Agency! Jessica McWeeney has helped place me as a House Manager with the perfect family. I highly recommend her as she has always been there to help me through my journey. I always felt that she cared and had my back. Thanks again Pavillion and especially Jessica! Sincerely, Robin Harrison read more

I've been working with Pavillion Agency for many years. First I worked with Holly ( I really miss her ), then Jeffrey and lately with Hannah. It's always been a pleasure to work with them all the way. They care about what you are looking for, finding the right fit and they placed me with very good jobs all the time I needed. I really recommend them! read more

Don't trust them it is wasting time. They will kill your time and you will see your self after 6 months calling them for job. They are very good saying to you that you are the best. But they never respect you in the way that they should you apply for what they have on the website and they give you different client which never had been posted with is okay if it works but never works. I do not suggest this agency please Be careful. read more

I am very very happy working with Pavillion Agency. Ms.Asma and Ms.Claudia was very helpful and tried their best to find the right chauffeur position. is not that I fine a very good job but The most important is that I found something that really suits my personality and my lifestyle. and the best thing is you get to choose what really suits you. all of the job offers are very professional and very legit positions. i'm really happy with the work they done for me. working with Pavillion agency you really feel that they're trying the best to find you a job. i'm more than satisfied I cannot thank them enough!!!!! read more

This Agency is highly recommended My Nieces friend recommended them to me so I decided to looked into and sent them my resume On 2/23/2022 I reached out to the Pavilion Agency to see if I could find a part time job they asked me to send my resume and they also sent me threw email paper work to fill out. At the next day I was called from the agency letting me know they had received my resume. To make a long story short we did the whole process everything that they asked me I did, I was looking for a nanny position but they also have house keeping positions and I was open to that too so Jessica Mc Weeney ,Chris Alexander & Kevin Lu were amazing help they helped me find a housekeeping job in a matter of no time. Also the jobs they find you are very good the people are very nice and professional I found a job and I haven't been able to write a good review because I've been so busy with my first job and now with the new job that I have but every day I kept telling myself I need to write a good review on yelp because this agency is very professional they do what they tell you they're going to do and they find a job for you on top of finding a job they find are good and if you're not happy they make sure that they find a place that you feel comfortable and that you're happy with so if this is a interesting review and you're looking for a job this is the agency you need to contact. read more

I have worked with many employment agencies over the last 20 years and The Pavillion Agency is by far THE best. I worked with Jessica, one of their placement counselors, and she took the time to get to know me and my work preferences. She also made an effort to place with me with amazing families who value my specific strengths. When Jessica placed me in a few short-term assignments and they became challenging, she was compassionate and supportive as I worked to complete them. She kept me busy with these assignments and stood by me until "the perfect fit for me", a wonderful full-time nanny position, became available. Jessica recently placed me with a wonderful family and I am so thankful. Thanks to her efforts, I was offered a generous salary, paid leave, sick leave, vacation and healthcare! Jessica has been an absolute angel and IF you are lucky enough to work with her, get ready to be blessed! J. Grant read more

I am so thankful for the Pavillion Agency. I am especially grateful to be working with Jessica M, who cared not only about placing me with any family, but cared about placing me with the RIGHT family. She took the time to get to know me so that when I finally placed with a family, it would be the best match possible. Jess always kept in touch, by phone and email, at all times. I've now been with a family for a few months and I can't imagine a better fit! Jess even called to check in on me, and make sure I was happy in the position. Thank you Pavillion, and thank you Jess for finding the perfect nanny position for me. I couldn't be happier!! I truly feel that if you're looking for the BEST experience searching for your next position, call and ask for Jessica M specifically. read more

As a professional nanny i had never used the services of an agency but I had heard amazing things about Pavillion Agency and decided to try my luck. Jessica and her team have been extremely helpful and supportive : she put so much effort Into finding the right family for me ! Always available and ready to help, Jessica has made the whole process very easy. I definitely recommend this agency !! read more

I worked with Pavillion for the first time 5 years ago, I had just come back from living in Australia as an au' pair and had a unique and long history working with children. In the midst of settling back into nyc and trudging through the muck and the mire of high end household staffing agencies, I was lucky enough to find Pavillion. It became clear to me, after deciding to go with agencies this time around, that most just want to keep you on the line as long as they can, even if they don't have jobs that might fit you, Pavilion isn't like that. Holly was my agent and she took into account not just my experience, but my personality and even the fact that I had a dog I would take with me if away for more than a month...I'm fine with a summer in the Hamptons but my small quiet dog would have to come too, she didn't think that was unreasonable at all! She would send me on interviews often enough and check in on me when she didn't have any matches to make sure my side gigs were tiding me over. My first job I was hired for didn't work out after a month (our personalities clashed) and Holly got right on finding me a new family who I was with for five years. I'm going back to Pavilion again since Covid has left me not needed, and I realized there are a few negative reviews...I can't speak to other people's experiences but mine was more than positive, and when I called recently they promptly got back to me. I'd absolutely recommend them as an agency, they treat you like an individual not a number and I can say now that I'm back in touch, they never forget you! I'm looking forward to the job they might help me find, now that I have five more years of experience under my belt. read more

I could not give a more exemplary review for Pavillion Agency and Jessica as a placement coordinator. They truly listen to your work history/preference and personality and do their absolute best to find a great employer that you will be happy to work for. I felt extremely informed on every option and was updated by Jessica the second that new information was given to her. She worked extremely hard to find me the perfect family in a very short timeline. They are extremely fair and work for the best interest of both the Nanny and the Employer, being very straightforward on both ends. You could not find a more professional placement coordinator or agency in NYC or beyond. After my experience here, I would never go through any other agency! I know that I am a more confident and professional nanny after feeling so valued by their entire team! read more

I worked with a number of different high profile, elite, college educated nannying agencies in the NYC area and The Pavillion Agency by far was the most responsive, helpful, and overall professional agency out of every single one. Jessica and Sabrina worked with me for months and were incredibly helpful, communicative, and detail-oriented when it came to what I was looking for in a position. They were there every step of the way throughout the entire journey of helping me find my absolute dream job in NYC, all the way from Texas! The Pavillion Agency went above and beyond for me. I can't begin to explain just how grateful I am to Jessica, Sabrina, and everyone at The Pavillion Agency for their professionalism and dedication to the services they provide for their clients. I am so incredibly happy with the position that I was able to secure through them and would absolutely recommend The Pavillion Agency to anyone looking for their services! read more

I was placed by Pavillion a few years ago and had a fortunate run with a prominent family. The position was lucrative but high maintenance. And it ended amicably (i.e. I properly quit the job by giving notice which was extended more than once and training my replacement). I re-signed after a short hiatus and asked my agent to keep certain specifics regarding my former employment confidential. Unfortunately, he did not do so. And, as a direct result of his breaking my confidence, my promising career simply never recovered. Pavillion offers instant gratification to both applicants AND employers. Either proceed with caution or keep on walkin'! read more

While reviewing my resume I was told that being a personal assistant was the second oldest job in the world. Personally, I found this insulting and crude. Ran out and did not look back. read more

Id like to speak about Pavillion from two different platforms one, as a nanny and personal assistant who knows what families who use agencies require as far as service and experience, and two, as a client that has used Pavillion to find staff to either replace myself or hire staff for families I work with. I met with Holly 5 years ago when I was still a bit wide eyed and naive about the process and expectations of working for significant families in New York City. I believe that a lot of the frustrated reviews below may be candidates that didn't meet the requirements of Pavillion and they are not able or willing to send these unprepared candidates out to famillies that are paying a lot of money to find the right demeanor, experience level, and skill they require in their home. Sure, i have been to interviews that weren't the right "fit" but I was always qualified for the job. When i first met Holly she had a few jobs for me and we discussed which ones I may be interested in. She then sent my resume to clients and set up appointments based on a lot of schedule coordinating. After each interview she called me to see how things went and then she would speak with the families and get back to me right away. Her number one priority was to place me, and it was not so SHE could get a paycheck.... It was so I could get a pay check. She was so helpful asking me questions about my life and what job would be best. She offered me advice, and even after taking jobs I have called or emailed her with situations and she helps me through them. She understands the dynamic of working in someone's home and dealing with issues that sometimes become quite personal. As i gained skills, confidence, and experience Holly helped me move from being a nanny to being a full time personal assistant. And now with their support i have been able to work with amazing families and have had amazing opportunities for travel, advancement, and influence. As a client, I remember posting craiglist ads for nannies and babysitters and assistants, and meeting people who showed up late, not showered, didn't remember what job they were meeting me for, had no experience, lied on their resume, ect.... I was shocked to say that least, and realized quickly the pool of candidates are quite confused about what a nanny or personal assistant job entails. This isn't a "wear your gym clothes to work" type of job or a babysitting gig you work while you're laid off. These are real jobs for people who expect in their home what they'd expect in their office. Hard-working, prompt, educated people. After a day of this I called up Holly and she sent me wonderful people and offered me information based on their references. (they do call references!) I will continue to use them and send great candidates to them, and be a candidate myself!! read more

I was very disappointed with this Company. Rhonda Douglas was unprofessional and lazy. Don't waste your time with this woman. read more

If you are looking for a dedicated agency that will find you a great job ASAP, then this is the agency for you! Pat and her team found me a job after just two weeks of searching. I can't thank the agency enough. I would highly recommend them to anyone and everyone! Thank you again! Best, Tali read more

I am very disappointed with this agency. I used to work with Anita Rogers and she sent me out on many interviews. Since she left, I worked with the lady who took her place, Rosalie, well, barely. It had been over a year and no interview! I can never get in touch with her. And when I do, she promises to call me back or refers me to their website to see what jobs are available. Really? Aren't you supposed to do that for me since you're my agent? Terrible! Thank GOD Anita has opened her own agency. I met with her last week and already have a trial with a family this coming Friday! Woohoo! Thanks for nothing, Pavillion!! read more

Ever since I stepped into Pavillion, I felt a big weight lifted off my shoulders.I was introduced to many opportunities right from the start. They truly work as a team to make sure that you are well-communicated with all the time. My agent, Cara, was fantastic. I was always able to reach her and speak with her if I had any questions. She also was very perceptive as to what jobs would work best for me based off her smart assessment of what I wanted and my skills. The matches she gave me were all thoughtful choices. For a few weeks, I interviewed with various families, and in the end I was able to find a great fit. Pavillion supported me fully, gave me all the necessary tools to succeed, and had excellent follow-through. They are professional liasons with you and your future employer, and most of all honest (which I always appreciate). If you are a strong candidate and as active/ positive as your agent , there is no reason for you to not do well with Pavillion. read more

I worked with Jessica very closely. Jessica always made herself available for questions and concerns. Jessica so kind, considerate, and understanding. The job search can definitely get exhausting, it is very important to work with a recruiter who can understand this. Jessica truly values her clients and I trust her to advocate on my behalf 100%. Working with Jessica and Pavillion Agency was truly a pleasure and I strongly recommend them. Thank you for all of your help Jessica, you have a heart of gold! read more

Seth Greenberg, the placement specialist at Pavillion Agency, is the best! He meets with candidates personally and works his hardest to make sure that the nanny and family are the best match!. 10 years ago he placed me with a family that I still work for to this day. Thank you Seth! -Liz Alexander read more

This agency is so professional and amazing. I am so thankful to Tina. She helped me from the very beginning when I first registered with the agency. She helped me find a very wonderful family which I worked for manny years but recently they had to leave the country because of the pandemic. But then Tina never left me without job. She gave me great opportunities with wonderful families again. She has great sense of understanding and advise. I love her and the Pavilion Agency. I fully recommend Pavilion Agency to everyone who is looking for the professional and satisfactory positions. Thank you. read more

Tina Gelashvili is an amazing person! She helped me in finding the right position for me. I recommend highly recommend Pavillion Agency! read more

I am overwhelmed with gratitude for Pavillion, specifically Nanny Authority and Kate. Kate was my agent and helped me find a fantastic job in 2019 with a warm, down to earth and kind family. She was wonderful at making sure not only the family's needs were met but my needs as a nanny candidate were of the upmost importance to her. She and I have a relationship I am super grateful for and I've learned so much from her about standing up for myself, asking for what I deserve, and she has opened so many doors for me professionally. The entire agency from my experience have been professional, communicative, genuine, and have a sincere interest in meeting both domestic candidates requirements and searching families requirements which creates a great opportunity to make the perfect match of family/nanny. I really cannot say enough kind things about my experience with nanny authority, but specifically Kate. She is really one of a kind and goes out of her way to make sure her nannies are happy, safe, and taken care of by their nanny family. Sabrina is also amazing, super organized, responsive, and kind! Highly recommend. read more

I wanted to give my review on Yelp for those who are looking to sign up with The Pavillion Agency. Before going into the agency I checked out the reviews and some of them were quite negative and I stayed away for a while but one day I decided to call them up and go in for an interview, I interviewed with Jessica who was so amazing she greeted me with a beautiful welcoming smile we hit it off instantly she told me she also use to be a nanny I felt comfortable talking to her. The other staff members were so friendly and fun. I signed up instantly and I am so glad I did because Jessica never gave up on finding me a position with a family. I signed up in 2018 and she sent me out on many interviews right away and when I say many I mean MANY but they weren't the right fit. Even when I became a bit discouraged she gave me a pep talk telling me don't ever change who I am or question my skills and abilities I will find the right fit for me, and after about 6 months of on going interviews I DID . And for the bad reviews I don't know the situation but my experience was amazing and NOOOOOOO I didn't get paid I am a real career nanny with 15 years experience working with high profile families, so I don't have the time to come on here and make things up. My advice give Pavillion Agency a chance they won't disappoint you and if you feel like they did or do maybe they weren't the right fit for you there are many other agencies in NY to try good luck. read more

I have worked closely with Holly and I can say that she has gone above and beyond to help me find the right family. She is supportive, professional, warm and knowledgable . I highly recommend Holly, she truly care about her clients and recruits . I have worked with other agencies and did not get the type of attention and guidance I got while working with Holly . read more

Hands down Pavillion Agency is The Best Agency in NYC for Household & Personal Services. I have had the opportunity to work with them for more then 16 yrs, through this time I got to know the team and work with many of them, but my To go person was always Holly Rucki! She is the best and I not only consider her my Agent in NYC but also a friend. She dedicated the time to get to know and understand me, to better represent me with the families she send me for interviews. As a Professional Nanny with 20 yrs in this Industry, I only have great things to say about Pavillion Agency because they opened many great doors that lead to great opportunities in my career. I'll always be thankful to Holly, Keith, Cliff, Seth, Ira, Tara and many other people I had met through the years for giving me not only their time and advice but also for welcomed me with affection. read more

I had such a wonderful experience going through this placement agency. Sophia Greenhouse was so sweet, helpful, and kind with every aspect of my placement. She was so thorough and truly listened to my needs and connected with me on a personal level. Which makes sense, because she helped me find a very sweet family to be placed with. read more

Pavilion Agency has been there for me through all my ups and downs. They are always there to listen to my concerns and help in any way they can. I worked with Sophia and she is amazing. She is very professional, courteous, and quite skilled at her job. I highly recommend this agency for anyone who needs the support and care that they wouldn't receive anywhere else. read more