Great experience. Everyone is kind and extremely attentive. I am so happy to be a patientread more

About as comfortable as a dentist visit can be!…read more A little background here...up until my appointment with Dr. Nickou I had not been to the dentist in 8 years after a few bad experiences with 2 different dentists. GROSS I know but once you've had a bad experience (let alone two) you NEVER want to go back to another dentist. After some pushing by my wife I made my appointment at Dr. Nickou's office and I'm glad I did. The staff at Charles Nickou's office is great. Making the appointment was easy and there wasn't a long waiting period. I originally made an appointment for one month down the road but got a call one week after making the appointment for an appointment that opened in two days. So I went to the dentist early. When I got in the door everyone was very nice to me. They asked why I hadn't been to the dentist in so long to get some background and then they took me back to the dreaded chair... ...The chair was way more comfortable than I had remembered it because the hygienist made me feel very comfortable. She was very good and very quick. I had my x-rays and my cleaning done in 30 minutes. After the cleaning Dr. Nickou came in to go over my x-rays and it turned out I had one cavity (my first cavity ever). He explained what he wanted to do and was ridiculously nice. He had me make another appointment to come back and get a filling. A few weeks later I was back at the office to get my filling and I'll admit I was pretty nervous to get the filling. The whole procedure was done in 15 min though and was not really uncomfortable at all. They have pictures on the ceiling of beaches and snow capped mountains etc. I thought it was a nice touch. Dr. Nickou also continually checked with me to make sure everything was OK. If you've had a bad experience in the past like me and you're delaying going to a different dentist because you think "you can't trust someone that puts their hands in your mouth" believe me, if you go see Dr. Nickou he'll take good care of you. The office is clean and the staff is great...it really is as comfortable as a dentist appointment can get.

Awesome all around great care! I couldn't say enough! Companionate, patient, and quality care!read more

When it comes to dentistry, Dr. Tim, is the best there was, the best there is, and the best there…read moreever will be, and his staff goes without saying. John K. Seabrook, NH.

Highly recommended! They are professional, understanding and kind. They have modern equipment and…read moretechniques. Made me feel comfortable and I have difficulty at the dentist.

First my husband went to them and raved, so I switched too. They were able to save a tooth his…read moreprevious dentist wanted to extract, they are updated on the most current techniques and equipment, they really listen and spend time with you and give you options without all the up-selling and lack of interest from our previous dentist if your questions did not result in more dollars for them. Unbelievable attention to detail and service, best dentist ever in my life.

I had an appointment yesterday for a bridge repair. which was made by them. they refused to repair…read morewanted to sell me a new for $ 3500 with my insurance Went to Aspen Dental they repaired on the spot used my insurance at zero cost.

STAY AWAY. If I could give 0 starts, I would. Hopefully my experience will save someone else the…read moremisery. Doctors are great, but the office staff is horrendous. I called to ensure my insurance was in-network and my upcoming appointment would be covered (as it switched with the new year) and it was confirmed over the phone. I offered to provide my card number over the phone for an extra confirmation and was told it was not needed, they accepted the insurance and it was in-network. I arrive to my appointment, work was completed then AFTER work is done, the front desk tells me that they don't accept the insurance, it is out of network and they didn't know that until seeing the card (which I provided before heading into the room for my filling) and that my total due TODAY was just under $200. I explained that I specifically called for confirmation ahead of time and they told me there was nothing they could do until they saw the card, and my total balance was due because I was out of network. Without any other choice, I paid the charge and followed up with the office to let them know about my frustrating experience - Jessi was very responsive which is appreciated but not very helpful. I was then told that it was a patient responsibility to also call the insurance company to confirm, which I is totally reasonable, but I didn't think it was necessary since the office had ALREADY confirmed it was accepted, and they never mentioned 'hey you might also want to call insurance to double-check'. Understood the work was completed I paid for it, but this is trickery and bad business practice. Not how you want to be treated as a patient. It would have gone a long way if the office accepted their behavior as not ideal, and made amends to meet in the middle somewhere, but nope just said it was my responsibility. This was the final straw for me. I also had been rescheduled from a 2022 appointment that had been in the books for months and pushed into 2023 since the office was closed, had to ask more than once for follow up on quoted services, office is dingy, communication is poor.

I am petrified of the dentist! I told this to Karen who was cleaning my teeth, and she made me feel…read moreso at ease that by the end of the appointment I was excited to come back! Thank you Karen and all the staff here! My root canal is today, and I'm not so nervous! Thank you! Debra F.

Not wearing masks, office staff or patients. Waiting room full of women talking closely seated…read more Numbers high in Massachusetts. Medical office. Not protecting. The dental office next door is much safer and medically minded:).

The dental care I got was good as far as I can tell and the doctor and hygenist were pleasant and…read morecompetent. The office manager who answers the phones treated me more rudely than I have ever been treated by a receptionist in my life when she called me to scheudle a follow up. I may have been grouchy myself - I can be pretty blunt about things - but I wasn't trying to be rude. She treated me with sarcasm and hung up the phone after raising her voice at me. Almost unbelievable how aggressive and rude she was. Would avoid. Sorry Dr. Nice. I would consider getting a new office manager if I were you, Dr. Nice.

I will definitely tell everyone I know to avoid this dental office. During a cleaning, the…read morehygienist negligently knocked out a stent in one of my teeth. The dentist (Dr. Nice) then refused to fix it while I was there, instead wanting to spend time denying responsibility instead of taking the few minutes necessary to bond the wire back in. The quality of care definitely went down once Dr. Nice took over the practice.

I usually have anxiety about going to the dentist! But, I truly have to say that this is the first…read moreoffice that helps calms me down. Just walking in the door and being properly greeted by the front desk " Who by the way?'' knows your name and is expecting you, Is a big relief. They are very knowledgeable when it comes to insurance coverages and the staff all seem to have great experience in their profession. Very Clean and Organized!

My experience at Dental Partners of Newburyport was, as usual, very pleasant, from my greeting from…read moreJeannie to Julie, my hygienist, to Dr. Beliveau. Everyone is caring and genuinely glad to see me! They are always very thorough and gentle.

Dr. Colletta is really nice and professional. And her staff is super sweet! It's really easy to…read moremake appointments here, and my teeth have never felt so clean. This is a gem of a dental practice!

I'm terrified of going to the dentist, absolutely TERRIFIED... at least, I used to be, but that was…read morebefore I started seeing Dr. Colletta. Dr. Colletta was recommended to me by a co-worker. After having been to dentists that treat you with guilt and a cold attitude, I was in no hurry to be in that situation again. Every employee that I've dealt with at Dr. Colletta's office is friendly, easy-going and fun. I highly recommend this dental office for anyone. The lobby / waiting room is nothing to brag about, but you won't be sitting in there for long. Once in the private room where you get into the dental chair there are nice nature photographs on the wall, magazines and they let you listen to your mp3 player while they're working on you if the noise of the drill, etc. bothers you. I will definitely remain loyal to Dr. Colletta so long as I live in New England.

I've been a patient of Dr. Merabi's since he took over the practice from Dr. Davitt many years ago…read more As a 67 year old patient , I've had a lot of dentists in my life. As a healthcare provider, I have strong opinions on how fellow providers and their staff should treat their patients. I can't say enough about Dr. Merabi and his staff. The office is a warm and friendly environment, billing is easy, honest and straightforward, his staff is top notch, and Dr. Merabi's skills as a dentist are every bit as good as Dr. Davitt 's was, and they're both the best dentists I've ever had. I recommend Dr. Merabi to all my patients who are looking for a good dentist.

You know when you brace yourself to go to the dentist? No need if you have Evangelica and Dr Merabi…read moretaking care of you. I really appreciated Evangelica's whole-picture approach talking about my dental situation, what she's doing, and what I can reasonably do at home. It was empowering instead of overwhelming! Dr Merabi showed me pictures and talked me through next steps. He's always professional and top notch.

I've had the absolute pleasure of completing a total dental restoration project in the care of the…read morewonderful Dr. Paul Mathew and his incredible team at Artisan Dentistry. I don't even know where to begin, but let me tell you--I hadn't pursued dental care since my late teens (I'm now in my mid-50s) due to a crippling dental fear that made me endure pain rather than visit a provider. At my wit's end, I searched for a dental office that could accommodate my phobia. I happened upon Artisan Dentistry and booked my consultation. I was visibly shaking and dizzy (literally!) with fear as I made my way to his practice and chair. (The office is beautifully and calmly decorated, and his staff is wonderfully trained to deal with us "chickens.") Dr. Mathew immediately greeted me warmly and asked me to talk about myself and my history. He has wonderful bedside manner and is quite gregarious--he genuinely enjoys a good chat. We just talked for about half an hour to an hour, and together we decided to take some careful steps forward. I asked about full sedation, and he was completely open to it and any options I wanted to pursue. I could call the shots at any time and switch sedation plans. He gently suggested that I start with a few teeth cleaning sessions using topical anesthetics and Novocain as needed, guaranteeing that I wouldn't feel anything. I went in for my cleanings, and it was exactly as he described--I didn't feel a thing! Here was the turning point: I asked him point-blank, "So I had some Novocain during my cleanings--is that what you would use if we didn't do sedation dentistry?" "Yes," he said, "the same type of pain management for each part of your mouth that I work on." I said, "You know what? Let's try it." That decision changed everything! For all the massive work that was done, I wasn't sedated in any way! Let me tell you, I've had major work done, and his priority was always pain management. Dr. Mathew literally changed my life by showing me "here is what a medical professional can be." Since being under his care, I no longer fear having minor medical procedures done in other doctors' offices. It turns out my epic teeth issues were only symptoms of the real problem: my fear of dentists (and medical professionals), the perceived loss of control, and procedures that were unknown to me. Yes, Dr. Mathew is at the top of his technical dental game--this is obvious (he loves to talk about the many seminars and practicals he still attends and the new things he's learned)--but for me? His ability to help people like me overcome life-long fear-based obstacles. He removed (extracted, lol?) my fundamental fear. I can't say it any clearer than that. He has done nothing short of changing my life. Oh, and as for my new dental work? The best compliment I get is how nice my teeth look and that I must be hawkish about brushing. They look completely natural, which has changed my face and definitely my smile. And as for being hawkish about brushing? Ha--well, I am now! Thank you, Dr. Mathew and Jaime. You have a friend for life. With all my love and gratitude--CK

If you are a self-paying new patient in pain and in need of extensive, actual MEDICAL expertise,…read moreyou will not find it here. Support staff are excellent, and do their very best under an uncooperative, uncaring, "too busy" DDS