I love the ladies who work here. You can tell they love dogs. I'm so lucky to have such a great store nearby.

Kristen is amazing to work with. We took our first rescue to her Puppy Kindergarden 1 & 2 classes 2 1/2 years ago and have had amazing success with our big boy. When we decided to expand our family and adopt another rescue, a small southern mix breed with extreme fear, we didn't hesitate to book with Kristen for Basic Obedience. Kristen took the time and demonstrated her vast knowledge in dog training by helping us work with our new rescue, Jenny, using alternate methods that help her overcome her fear. By the 6th week, Kristen was able to use Jenny as a demonstration "student" in front of the class. We are so proud of the progress we've made with Jenny, all thanks to the training Kristen has given us! She truly cares about every dog and dog owner she encounters and we will continue to recommend her training classes to all dog owners, new and old! read more

Paw Planet - Paw Planet Basic Obedience graduation! - Pet Stores Near Me - Whitinsville, Massachusetts

Solid 3 star pet store. Very convenient, organized, and easy to get in and out of, yet EXTREMELY overpriced and not worth visiting, especially for me, as I have 3 Petsmarts and 3 Petco's within 10 minutes of my home, but I guess it could be an ok place to stop if it's an emergency pet need. Dogs are allowed in the store, and there is a large area in back for something (pet grooming or just running around possibly?). Anyway, overall, interesting little store, only useful for emergency and convenience purposes, otherwise make the 10 minute trip up Rt. 146 to Petsmart in Millbury. They are much more reasonable and are a much larger store (not just for dogs...) 3 stars. read more

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I do not have a dog, but am in the process of adopting one. I walked into Paw Planet to look at pet supplies (crates, bowls, leashes) and was pleasantly surprised to see that they offer training in the back of the store. The store was very clean and well-stocked, but things looked over-priced compared to big stores like PetSmart or PetCo. Not a deal-breaker because I'm all for supporting small, locally owned stores (the mom and pops, so to speak); so paying more for excellent service is well worth it. My problem with the store was that I was greeted by a woman who seemed bothered that I was even there at all. When I inquired about training, I just got vague answers. I had to ask for a business card because there were none on the counter. No information was offered, no pleasantries, no reason to come back to the store. I understand having a bad day, but when I worked in customer service, the first and most important part of my job was engaging the customer and being nice (even if you don't want to be) because your paycheck depends on it. First impressions are everything (that's why even chain restaurants ask if you've been there before: they want you to come back!). Paw Planet just gave me a bad impression. Two stars because it was very clean and organized, and maybe the employee had a bad day. read more

I love going to Paw Planet for my pets needs. Janice and Kristen are super helpful and welcoming when I stop in. The training classes are great there as well. I have taken both of my dogs there. read more

We have been buying our canine/feline food from Paw Planet for a few years now. From the first conversation I had with Janice and Kristen, I recognized there intention was to raise the standard in the region for quality dog/cat food and training. I believe they have succeeded in that endeavor. I now have my Doberman puppy enrolled in obedience classes. I value and appreciate Janice in her level of commitment and dedication to both her canine students and the humans on the other side of the leash. As a former high school teacher and college instructor, I'm also greatly impressed with her ability to teach TWO species at the same time. Thank you Paw Planet from Davinci and his two humans, Veronica & Anthony read more

This is a great place! I have been purchasing here for about 4 years. There is always a smile and attentive assistance. Janice has a great way of explaining overly complicated vet terms so that an amateur can understand them. Both Christen and Janice have helped me with my little guy DUKE! I love this place. Mark read more

Great selection on products and the staff is takes their time to help you select the best products for your pets.

Paw Planet is great. They have a wonderful selection of dog toys and treats. Plus their dog classes are excellent. My wife and I took our puppy to their Puppy Kindergarten class and found it extremely helpful. They have found the right balance of socialization, obedience training, and helpful tips. Definitely better than the courses offered at Petco or Petsmart. They are knowledgeable and helpful . They realize every dog and dog owner are different. I would highly recommend. read more

We cannot say enough about how lucky we were to enroll our puppy Molly in the kindergarten class. Kristen has been such an interesting, entertaining and informative teacher and has taught us how to understand dogs "view " of the world. The store is well stocked with quality products and the staff and owners could not be nicer. Maybe the prices are a little more expensive, but you get what you pay for. read more

The staff is extremely friendly and the area is kept very clean. Great selection on products, especially different kinds of food bowls.

What a great wealth of knowledge, and desire to help this company provides. I got Janice on the phone with an issue with my dog. She help me with all my needs. I give them 5 stars. Thanks again for the guidance and caring ! read more