Love going to this small business and dealing with Pam. I have even asked her to order the dog…read morefood that I use for me. SO happy with their business. Thank you.

Love this pet store!…read more I wish I had known about them sooner. I usually go to Petco or Petsmart to get pellets for my parrot, which I'm not a huge fan of. I did a search one day trying to find another pet store nearby, and Mayo's came up. I gave it a shot, as it was only 7 min drive from my home. What an awesome pet store! The guy at the counter is so nice and friendly. We got to chatting about his two beautiful birds (Baby and Breeze). Baby is such a character--I almost burst out laughing when she started kissing her own reflection in her little mirror. Can't wait to run out of food for my parrot again. lol

Amazing staff. Everyone is so helpful. Store looks amazing. You can tell the current crew truly…read moreworks hard. Your customers thank you. Things are easier to find now. The grooming department has a newer Groomer, which has been there since September and a bather! So no worries on getting your pups in for their salon, mani and pedi day!!

Learned today that in Petco the online price sale is only honored if you buy online & pick…read moreup/delivery(obviously). But if you go to the store and buy it in person you have to show them the item is on sale with the online price for them to give you the sale price. Otherwise it WILL ring up the regular price. So bring your phone with you unless you buy it online and pick up/delivery. I wanted to bring my dog to do some other shopping here reason I didn't order online. Sales person was nice to explain when I returned for price adjustment.

I went to Debby's pet land in the solomond pond mall to see how the animals were treated and i was…read moreshocked. I own animals from dogs to rabbits, and the store was small and cramped.\ The dogs were in tiny cages, most were clamed to be pure bred. but a chocolate lab that has long almost dark yellow fur isn't. Also the dogs were drinking out of rabbit bottles. also some of the puppies were to small to even be away from there mothers. I asked if the dogs ever go outside and the employee changed the subject on me. had a small room off the side of the cage area for the dogs to run around. Thank god the store was shut down last time i went there. Please anyone who is looking for a dog please adopt or go to reputable breeder.

Awful very rude staff I wanted a hamster they wouldn't sell me one because the cage I had at home…read moreneeded to be set up it was already to go just needed to throw the stuff in and the hamster they told me to go home and set it up then come back I live 45 mins away so no I do not recommend them go to Petco very nice place to shop

MILLBURY, MA PetSmart Grooming Salon This review is only for…read moreEmily M. I want to warn other dog parents to stay clear of her at all costs. Caylee, Sadie, and Danielle (No longer there she opened her own grooming salon) are fabulous. Caylee does a beautiful job on our standard poodle. Sadie and Danielle groomed our late toy poodle. We were always thrilled! Caylee had to cancel our appointment, so we booked Emily because the man that called recommended her. We bring our dog to be groomed every month, so when Emily made the snotty comment that she was a mess when we dropped her off yesterday, I KNEW that she wasn't very good. I mean for goodness sakes, we bring her more often than most people. Were you trying to cover up that you do a terrible job? Caylee never makes rude comments and makes her look like a beautiful princess. Emily hacked her. She shaved her tail without permission. It looks like a RAT'S long shaved tail!! I have never seen anything so terrible. Emily, how dare you! You should be ashamed of yourself. If you had called I would have told you that we would come and get her and don't you dare shave her tail! Yes, we will go back when Caylee can groom our little girl again. I would leave a picture, but I won't embarrass my little girl. She knows she looks ridiculous. I can't believe we paid $150.00 to be devastated. I hope my warning helps other sweet dogs from this horrendous experience. Emily: MINUS 1,000,000 stars Caylee: 1,000,000 stars times a billion Sadie: 1,000,000 stars Danielle (no longer there): 1,000,000 stars

JL and his staff are the best! Pleasant, accommodating and all around the best team. Lauren has…read morebeen our groomer for well over ten years (two dogs) and she is the best! Loving, caring and patient with our nervous pup. We wouldn't go any where else. She's tops.

If you need a place to understand and accept your pet. This is it. Our pets first visit they got…read morehappy tail walking into the place. Tail started bleeding. They were so calm, addressed the situation beyond professionally and with in minutes the pup was at ease. Wow!! Just wow!! They also groomed the pups so wonderfully. Neither pup was exhausted after they got home either, meaning they weren't stressed while there. The staff was great while making the appointment, at the appointment itself and without hesitation we will be back. To be able to trust someone with your babies is so important. The reviews speak for themselves and I am really happy we came across fuzzy pants!!

The groomer Tia was very rude and nasty. I called and a store employee told us to come at 5pm. Tia…read moresaid i didn't call when it was on my phone. She was aggressive toward my small dog. She was upset cause they close at 6pm. I have never been treated so badly. She has no customer service skills and should not be handling any pets. Store manager apologized for how rude and nasty she was. Never let Tia touch your animal

Booked a Wash and nail trim. I made it clear my dog does not do well in cages and just to give her…read morea quick wash and nail trim no drying as she does not like the blow dryer... You'd think when you book an appointment, show up on time that they would put your dog on the table and start with the nail trim and wash. No as I walked out the door almost closed behind me I hear "put her in the cage" So Instead of leaving I waited knowing I was going to get a phone call. Not 5 minutes later "could you come pick her up" hmm I wonder why? I said not to put her in a cage, but that was flown over their heads because they do not care. I highly recommend you take your dog somewhere else because this place is a joke. I typically use a mobile groomer but he was unavailable, I thought this would have been a quick easy service but was not. Hire people that are capable of their jobs. I've never booked an appointment to get my hair cut where I had to go wait in a cage. I'm sat down right away because I booked the hair dresser for a specific time like I did for my dog. Do better!!! And no where on your website says that they go in cages.

Went for the first time today and was very disappointed. All of the fish tanks were covered in…read morehair, red and green algae. The lights were off for obvious algae blooms. Parakeets had extremely dirty water bowls and kept in tiny cages. Overall very sad conditions.

I love this little store. I always find what I need there & more. The staff, who I believe to be…read morethe owner, is always a pleasure to deal with.

The staff here is really friendly and helpful. Would definitely use again. Lots of products.read more

They did an ok job on grooming my dog. I would suggest going to a professional dog groomer to get a…read morereally good haircut even if it is a little bit more expensive.

I discovered Tatnuck Pet about six months after I moved to Worcester - I had no idea they were…read morethere. What a great find! The owner Brian is amazing - I have been going there a while, as I have an older cat and he's very sensitive to certain foods. He has gotten quite finicky in his old age, and my boyfriend and I didn't have any cash this past Saturday on our morning walk. He generously gave us a can of cat food for NO charge, as he felt badly if the cat didn't like it. What a great guy! This is the beauty of a wonderfully owned small business in a local neighborhood. Stay away from Petco and the larger chains - they will never give you the customer service and kindness of this wonderful little neighborhood gem. Put your money back into the economy by shopping local. Thank you Brian!! ~Stacylynn, John and Deuce the cat

Great folks! Very knowledgeable and kind to the animals!! If they sell if there you know its good…read morefor your pup! I felt very comfortable in there (even during Covid times!).

Dismal! Visited today, March 10, 2026. I used to love this shop, but haven't been here in years. As…read moresoon as I opened the door I smelled urine odors coming from the small animals area. There were 5 large rabbits each in tiny cages, and one of the Holland lop rabbits for sale had an eye infection. The tanks were dirty, and the entire shop looked shabby and depressing. Almost all of the aquarium lights were off, and there were signs of illness in the fish. A tortoise was in a plastic stock tank with a bowl of filthy water, and no enrichment. Heartbreaking, I hope the care improves.

Very knowledgeable and friendly staff. Great selection of tropical fish for our new tank set up!read more