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    Paw Plaza

    3.8 (5 reviews)
    Closed 6:00 am - 7:00 pm

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    Response time

    2 hours

    Response rate

    100%

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    6 years ago

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    Hadley Z.

    Thank you Greg! Indie will always be one of my favorite special pups!

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    4 months ago

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    4 years ago

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    Hadley Z.

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    4 years ago

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    Hadley Z.

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    7 years ago

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    Sturbridge Pet Services - Sturbridge Pet Services

    Sturbridge Pet Services

    (2 reviews)

    While I can't review the service because I was turned down from the start, I will be reviewing as a…read morepotential customer who would no longer consider doing business. I am 100% understanding if you simply cannot take on any more work load. However, the rude, condescending, unsolicited advice is not necessary. While true, I don't need to be told that the puppy we're not getting (we are rehoming a 3 year old dog) needs to be crate trained and that we need to accommodate time for the puppy (again, not getting a puppy but this was assumed) to get used to its new home. This is common sense as an adult... If you cannot render services to any additional inquiring potential customers, my suggestion is to thank them for their inquiry and advise that you have to POLITELY decline being hired as you do not have the capacity for new customers at this time. Then refrain from talking to their person like they are uneducated and lacking common sense and perhaps give a referral or start a waiting list.

    I have used Sturbridge Pet Services for over two years and found Ann to be not only extremely…read moreknowledgeable, but accomodating to my scheduling needs. I made Ann aware of my pets' requirements and she has met everyone of my expectations and so much more. Her input has been greatly appreciated as I have elderly animals with medical needs. Ann has texted me with updates when I have been away, and in general, I received photos daily, which I appreciated. Ann understands that one's pets are part of the family! Knowing Ann would be taking care of my pets when I was not home has been reassuring, and I would highly recommend the service.

    Harvey's House PetCare - Halloween costume: Pongo (left) and Giant Harvey (right)

    Harvey's House PetCare

    (1 review)

    My 8 year husky mix had never experienced boarding before. Harvey's House was recommended to me by…read morea couple of people so I decided to contact them. The owner and partner arranged a meet and greet with Lola and it was perfect. Lola has anxiety and does not like strange dogs or people. Andrea let Lola take separate space and kept her and the other dogs apart while Lola adjusted to being there. During my 9 days of vacation, I was sent updates, multiple times during the day and pictures. Leaving Lola was very hard but Harvey's Pet Care made it easier. Anytime I need pet care, I will give Harvey's house a call. I can't thank them enough.

    From the owner: In need of a pet sitter? Harvey's House PetCare is the place for you! We provide boarding within…read moreour own home so you don't have to leave your dog(s) at a kennel. They will get their own mini vacation while still enjoying the comfort, love, and care from home. Plus, my Goldendoodle, Harvey loves having friends over and is great with all dogs! All types of dogs are welcome provided they pass Harvey's test during a fun meet and greet at the House! We also provide walks, doggy daycare, and will sit for your dogs/cats in your home if that's what you prefer. We only board dogs but can provide check-ins for most animals if needed! We take dogs with anxiety and dogs who may need medical accommodations such as shots or pills. We also take dogs who are deaf or have other physical impairments. Puppies are welcome too! We hope you consider Harvey's House for all your pet care needs!

    Wagging Tails Pet Resort - Miss Abbie

    Wagging Tails Pet Resort

    (22 reviews)

    Amazing care, wonderful people. Everyone talks to me and also Curtis Jon. I highly recommend the…read morePet Hotel in Hadley. Happy doggie and happy mommy! Betsy Skwira

    My wife and I dropped our dogs off for a weekend of boarding and grooming. We left instructions for…read morethe groomer to groom our boy and do a practice grooming of our girl. We were also told that the grooming would be recorded so that we could watch the session if anything weird happens. When we picked up our dogs, it became clear that the boy's grooming was incomplete. He had little knots on his head and a large knot on his tail, as well as a new bald spot on his chest. When we spoke to the groomer about it, she said that he was difficult and wouldn't sit still so that she couldn't complete it, and she said that the bald spot was a cowlick. This didn't *seem* right, because he gets groomed 4 times a year and in the previous place they never had any issues with him at all, and we pet his chest all the time and would've noticed a bald cowlick spot before. She was also not told that the girl was supposed to get a pretend grooming session at all, so that never happened. Since the boy has never been an issue before, we wanted to see the video that we were told we could see if we requested it (we wanted to know what might've set him off), but then we were told that we couldn't because the video system has been down for weeks. The manager I spoke with didn't care and just told me that the groomers rent out the rooms so they aren't responsible for what they do. We contacted the owner but she hasn't responded and instead blocked us on the company Facebook page. Best case, this place has terrible communication amongst the staff and the groomer, poor customer service, and a broken video system. I wouldn't trust my dogs there.

    Paw Plaza - pet_training - Updated June 2026

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