I have been coming to Kim now for over a year moving into orchard park residency she's very…read morefriendly and my pup Whitney just loves going to her spa I would highly recommend her to take care of your pet

Amazing job done on our shy timid girl. She was completely different afterwards and way more…read moreoutgoing and confident. Highly recommend!!

My German shepherd had procedure on his head and he has stitches on his head which means with his…read morehead partially shaved he can get sun burn. As I was checking out I was telling him about him and they gave me two bananas to tie around his head to protect him, it was very nice of them to give me that for him, it just shows how caring and kind the employees are here.

You are always greeted and when help is needed someone is always there to help you. Shelves are…read morewell stocked always.

Amazing talent in this AKC salon safe certified and AKC CPR certified salon. The groomers have…read moredecades of experience and are very knowledgeable and professional. They will care for your pet like they were their own. Don't deny yourself a chance to be a client in this quickly flourishing company!

From the owner: Award winning pet stylist serving all WNY pets. Lots of continued education and training. read more

Annie is flat out amazing. My parents have 2 cockapoos and they can be a serious handful. Lots of…read moreanxiety and just all around nervousness. Well, she handles them very well. Grooms, cuts nails, and bathes them with no issues at all. She's a blast to talk to and seriously cares for the animals she takes care of. If you have pets that need grooming and can struggle with take-in grooming places, give Annie a shot. I 100% cannot recommend her enough!!

Annie has been grooming our cat Libby for almost 2 years. We use her mobile grooming service. She…read morecomes to our home in East Aurora (at the scheduled time) and grooms Libby in the style we request. She is very gentle with Libby and does a great job cleaning up the fur afterward. We highly recommend her.

I have taken my Cane Corso, Capone, to Eagle Ridge several times and was satisfied with the…read moreservice. The rate was $40/day which included interaction with other dogs, I called them on 2/2/2018 to bring Capone in and was informed with "new rates". Now its $45/day, also a new $10/day fee to interact with other dogs, and if I choose to have my dog interact they charge a mandatory fee to bathe my dog ($52). I have had them bathe Capone in the past ($47) but it was never mandatory. These "fees" have forced me to looks elsewhere to board Capone when needed. Capone liked the people and facility but I believe these extra mandatory fees will reduce their clientele. I will be researching different facilities in the area. Any recommendations would be greatly appreciated. Thank You! Tom

BUYER BEWARE!!!!! We had a graduation party and did not want to worry about our dogs. We dropped…read moreour two dogs off at 9:30am on Saturday, picked them up at 9:30am Sunday. 24 hours. $291.46. 24 hours. Shame on us for not paying attention to their horrendous policies on pricing. There should be some type of discount if you are picking your dogs up first thing the next morning. $291.46. 24 hours. Do your homework people. 24 hours. $291.46. What a rip-off.

I recently had my dog at petsmart doggie daycare. My experience was awful. The girl that works…read morethere ERIN was short with my dog and you could tell she wasn't happy. And fully rude to me. I advise anyone to reconsider this location as she was just awful to deal with. I will be contacting managment. BEWARE OF THE NASTY OVER WORKED MISERABLE WORKER! And I changed my name to avoid any bad behavior and backlash, so when you look for me, just know I WAS THERE

My wife and I can't say enough good things about the staff at this PetSmart. When we moved to…read moreOrchard Park we needed to find a place close by for our senior standard schnauzer to spend his days in camp. Klaus would practically bound across the parking lot to get into to see all of his friends amongst the staff and fellow boarders. Over the course of two years he spent the majority of weekdays at PetSmart. We monitor our dog's behavior closely and based on our observations know that Klaus was welcomed and well cared for by the staff. We recently moved to North Carolina and were floored that the staff were so thoughtful to send Klaus some going away presents -- presents that indicated they knew Klaus like we know Klaus: breath chews to make his sardine habit less offensive, hip and joint chews for the old boy, a blanket for his naps, and balls for the puppy inside. We can't recommend this location any more than five stars, and so all I can say is that it's an honest and well earned five stars.

My daughter lives in Buffalo and takes her dog there. I have been there a few times to take her…read moredog or pick him up! The people are always pleasant and friendly. Definitely recommend!

Great doggie day care, all the employees are fantastic, our dogs love going! They have grooming…read moreand training classes also.

Short Story Jen is…read moreawesome and super caring for all the dogs. I rarely trust anyone with my dog, but after a very short period I came to trust in Jen and my dog loved the experience. I highly recommend using this day care, ESPECIALLY if you do not want you dog locked in a kennel for hours a day. Long Story I own a 5 year old boxer mix named Oscar. Oscar has been my only family, traveling with me for the past 5 years and I care for him very much. As so, it is very hard for me to leave him in the hands of others and NEVER over night. I started using the day care because of my work schedule and also because of how happy he was when I would pick him up. He quickly learned the word "day care" and really looked forward to seeing Jen and the other dogs. I became so comfortable because of his obvious enjoyment that this was the first day care I ever allowed my dog to be stay over night! When I relocated for work I wish I could have brought Jen and the day care with me!

Dog Crazy Daycare and Spa is wonderful!! MJ enjoys going and…read moreseeing Jen. She does a great job with taking him from a messy furball into a handsome little guy. Her prices are reasonable her work great.

Sorry someone else took them over. But they took care of my dog same day for nails. Always loved…read morethis place.

From the owner: Professional, affordable grooming services including luxury bath, skin and coat conditioning, ears,…read morenails, anal glands, tooth brushing, pad conditioning and more!