Everything! Dana is very nice and wants to give us the results u want with ur pet . We will…read morecontinue to get our cat groomed with MAGIC TOUCH !! Woot woot

This is the best groomer I have been to! I have two dogs and have taken them to several different…read moregroomers before finding Magic Touch. They do a great job and listen to your concerns. Most importantly, though, they are terrific with the dogs. After going to another groomer that was not good, my one dog was terrified to go to the groomer but since we have found Magic Touch, she goes in and hops right on the table. I will not take them anywhere else and I highly recommend them.

First time there today with my new pup, a shih tzu mix. Shannon did a fantastic job. He looks…read moregorgeous. I dropped him off at 11:30 am and he was already ready at 1:00 pm. Bathed, groomed, nails, bandana. Smells wonderful too. They were all so nice too!

this was my first visit to the salon with my dog. I was a bit surprised when I arrived to pick him…read moreup and saw him on the table with a loop and a groomer's helper, both looking a bit tightly adjusted. The groomer left my dog on the table and come out to the reception area to talk to us. He started chatting while the dog was left unattended, and I did my best to cut the conversation short and get him to finish up. they were recommended to me. My dog looked nice afterwards, and the staff were friendly, but I do have some concerns. Edit: thanks for responding. I asked when I picked up Cooper how he behaved, and did not hear of any issues other than that he didn't like his nails trimmed. If he was biting, I understand the use of the restraints, if they are loose enough. I've updated my rating.

One of the things that always makes me anxious is having to travel and leave my dog behind…read more Thankfully, 6 years ago I found Wags, and ever since then my Daisy, a Havachon, stays with them whenever I travel. Daisy follows me everywhere when I'm home, so it gives me so much peace of mind knowing she is in a caring and loving environment. I especially love that it is cage free. The dogs are always with someone taking care of them and getting attention. And for a dog mummy like me, being able to check on her through the cameras during the day makes all the difference! I also really appreciate that after her stay I receive a report with updates on how she ate, behaved, and slept. It shows how attentive and caring the staff truly are. Every time I leave Daisy at Wags, I can truly feel how much care and love she receives. I'm so grateful to have found a place I trust completely.

We boarded ourdog here expecting him to be safe. During his stay, he was attacked by another dog…read moreand suffered a significant ear injury that required immediate veterinary care and after care It was very upsetting to receive that call while away. While we appreciate that they took him to the vet, this incident has left us with concerns about the level of supervision and safety protocols in place. I encourage anyone considering boarding here to ask detailed questions about how dogs are monitored and how they prevent altercations. I hope the facility takes steps to prevent another family from going through this horrible experience. Our dog is now medicated to allow his ear which has a chunk missing!! to heel and must be monitored 24/7 as the ear bleeds at any movement. Please do your research and don't always trust the place that has a ton of dogs in one room with only 1 person watching them Our poor pup is paying the price right now it's very sad for us to see him Going through this. Needless to say he will never step foot in that place again!

Took our girl to Fluffy Puppy for the first time yesterday. They did a great job. She looks…read morebeautiful. They're very professional. Took her right away, and texted when she was almost ready so I could be there when she was done. It's important she never be in a cage and they easily accommodated me. I will definitely be taking her there regularly.

Ok here's a good one, we walked into a new dog salon in our town, no one was in the front area of…read morethe store so we looked around and picked up a brochure. I picked up a dog bone looked at the price and put it right back. Finally someone starting talking to us... She was nice and we told her nicely we would come back and pick up a bone (something you always say but don't necessarily do). So the next day my girlfriend says the same lady from the salon stopped by accusing us of stealing from her shop!! Could not believe it! Well I went back the next day she was open and she would not apologize even though she said it was her fault and she was wrong!! Here is the video from it. It really is terrible when you have rude business owners... We care for our community! http://youtu.be/5H9N8jI7hOU You can also just enter "Pawling Dog Salon" in YouTube search for this video.

My two very little and very nervous chihuahuas have been going to Eileen for the past year. It is…read morethe only groomer they have ever been to and the only one that they will ever go to. She is kind, caring, and above all very, very patient with two furry clients. Even though she is a one woman operation and getting busier every day, she accommodates my needs as best she can. Her prices are reasonable and my dogs always come home happy and clean.

Sincere gratitude for the exceptional care Dr. Elson provided to my pets. While he previously…read moretreated my Australian Shepherd wonderfully, I am especially grateful for his recent help with my four-month-old kitten. Thank you for fitting us in for a last-minute appointment this past Saturday. Your quick diagnosis and successful surgery just an hour later truly saved his life. I am extremely grateful for your dedication and skill.

We started going here in 2020, and initially had a good experience with both our dogs…read more This year has been a disaster though. When I brought in my dogs for their vaccinations, they completely missed the date of one of my dogs rabies vaccination and he ended up being unvaccinated for months. When I called them about this, the person who answered the phone didn't apologize and was very flippant about it. I had to advocate for an apology, and it was only at that point that they offered to comp the cost of the appointment. Then this month, one of my dog's was sick, and I had to wait three days for an appointment b/c they had only had one vet on staff. We finally got bloodwork done and I was told we'd hear back from the doctor the next day. I called at 4pm the next day as I hadn't heard anything (mind you, my dog still is sick), and they weren't able to tell me anything. I then had to call back again at 11am the following day, and a diagnosis of diabetes was delivered over the phone by a receptionist - with no empathy, no explanation, no walking me through a care plan, or what to expect, etc. They then told me I had to go to ANOTHER vet down the road to learn how to administer insulin. It was horrendous, and to this day, no one has called to follow up to see how he's even doing or what the status is. All that to say, we're now happy customers down the road at Noah's Ark Animal Hospital. They are kind, professional, knowledgeable, caring, and generous. I recommend them as an alternative to this place.

When we leave town our dog wants to stay in his own environment. We originally tried boarding him…read morebut he would come home clearly stressed and it would take him a few days to act normally. Since discovering Brookfield Pet Sitting he always stays home where he feels secure. Bodhi loves Pat and her husband and when we come home he is happy and clearly well cared for. They even leave a diary of his behavior and what was done each time they visit! Fantastic people who do a great job!

Don't go here if you do not have to…read more The cut was uneven we have gone a few times and the first time was good. The second and third times were horrible and this last one topped it off. The service we asked for didn't happen and the cut had left small cuts on our puppy. This last time we also noticed the puppy was resistant in going with her that was a huge red flag. I would suggest finding a different groomer. We are all about supporting local and we went 4- different times and it was no good.

Maryann is old school and extremely reliable and honest. My boy Oliver has the best grooming in 3…read moreyears with Maryann as she is a true professional who has been a dog groomer for over 40 years with care and compassion and a very professional way. Thank you Maryann for caring for our fur babies.