In fairness revised from 2022 maybe all new staff but IDK seemed like close but crew but when in doubt be fair so maybe not be relative: Full of angry little men with superiority complex and no power in life so try and use job as way to try and gain control.. probably would have been cop if not for drug test. It's been years but still worst experience of service in my life. Never have j seen such disregard for manners and customer service. Go to cash America. Super friendly attractive dudes who are really funny and kind and always fair. They told me something on the phone didn't back up and even though I showed them the call log they denied insane. It takes a special person to keep like going when caught. Dude got all opinionated on me and I had lost debit card it was Sunday and they were trying to cheat and when called gave omei of tablet and dude told me proce and then wouldn't back up said never happed and he asked his boss if we take the gun that I had and she said yes 25-30 and then he wouldn't buy it from me and then she backed them up saying we shouldn't even be taking that at all so no we don't want it. When I finally sold I got 150 at gun store across street as it was rare or something. They let their personal business affect their business and affect mine as well... I want to Cash America and they gave me $35 for what pawn Max offered 25 to 30 and they were not rude as all whoever owns this place really needs to work on customer service because I made a casual comment and he turned it into an extreme debate which of course for me irrate because he raised his voice when in all honesty he should have just smiled and nodded because I was the customer I think his name was Jake.o swear he probably has long hair calls himself jess now and says he is a lesbian trying pressure young lesbians with no self confidence. In decades of life worst experience ever. Cash America is more fair in all cases anyway. Test it get both opinions on whatever your selling. If one is more it will be cash America .some people should never work in service and in service you should never bring your personal shit to work who does that? Grow up. Also what kind of grown man raises voice at woman, especially stranger, and especially if she didn't raise her voice first. Definitely incel. Spends every night on 4chan read more

The new team at this location is A+ 1948438329% AMAZING! A significant employee there, that deserves the UTMOST of praise, TANYA, has gone above and beyond with helping me set up a payment schedule to ensure I get all of my belongings out without any hassles, going through my pawn list and pin pointing the best items to get out on my pay days to guarantee the least amount of interest I need to shell out, and she ALWAYS works with my pay schedule. Not only has Tanya and the majority of the other employees at this location treated me with respect, kindness, and dignity; but they've also sincerely understood my financial situation and truly cared about me getting my belongings back into my possession without breaking my wallet in interest payments. Because of the new team at this location, and ESPECIALLY Tanya, I do my pawn business (whether i need a loan, selling an item, or purchasing an item) exclusively with Pawn Max II on 4th street. As long as Tanya and the other current employees are at this location, I will not bring my business ANYWHERE ELSE. Tanya and her team arent swindlers, they dont only "care about the commission"; they care about me, they care about you, they care about EVERYone. This new team treats everyone that walks through that door with a personable respect that only heightens the comforting experience every time I step foot in this location. If you're in the area, and need quick cash, or looking for Fair Priced 2nd hand items, Pawn Max II on 4th street IS the ONLY place you should go; hands down. Tanya, thank you for everything. I wouldn't have been able to get my belongings out without you, and I also want to thank you for treating me like a friend -- not just a random customer. read more

I called ahead about tablet and was offered 40-60 after spending 20 mim getting model number for them. When I went in it was 3 teenagers. One with shaggy blond hair said his name was Kevin never smiled had no customer service skills at all.and they claimed that I did not call them..but I record all clals on my phone for a different reason and they lied. One person did. And he said the 4g of gold I had was 10k and worth $30. So I called america pawn and they said they'd give me between 50 and 60.. this got him angry and the 5 things they were gonna take he took off two saying it wasn't worth anything. He was extremely rude I went to cash America and found out they were 24k gold. Kevin said they were scratched and not good quality but he spent 15 mim scratching them to prove the were gold.i told him I had magnifying on my phone he ignored me. Cash America gave me $120 for the gold. This guy should not work around people he has so much hate on him..h was yelling at me as I was leaving telling him to play with kittens and get rid of the hate in his heart. Idk who made him afraid on his life to make him I to such a bully but I hope he grows out of it before he's alone and miserable or a wife beater and miserable. Never going there again. Cash America was so much nicer and fair. read more

I went to the 4th Street location in St. Petersburg looking for a bicycle. Carlos was the salesman that assisted. He was knowledgable of the products and eager to assist. I took the bike for a spin around the block to test it-- obviously a used bike wasn't going to be perfect, nor did I expect it to be. Carlos took this into consideration before I even hopped on the bike and was prepared to sell it at a discount if I wanted it. I took it for a spin-- nothing was wrong with it and the sale was made. Thank you, Carlos! (and Pawnmax2) You got me a great deal on a very nice bike! I'll be shopping there in the future and I'll be asking for Carlos' help. read more

I was in the store today and I had the opportunity to deal with Sandra, Sammie, Angel and Dustin. Everyone was very friendly and helpful. I have purchased from them in the past, and I have always had a good experience. I highly recommend them because they have such wonderful personalities and always willing to work with you. Thank you for always being considerate. Annie read more

My son and I had a wonderful experience at Pawn Max 2. Dustin was very friendly and extremely helpful as my son looked for some vintage tech gadgets. Prices are more than fair and the staff were great! My son purchased a transparent Nintendo Switch Controller and it works perfectly. Thanks for all your help Dustin! We definitely plan to visit Pawn Max 2 often ;-) read more

The best in St. Pete / Clearwater & Largo. Prices are unmatched, quality findings, & owner & workers are understanding & knowledgeable! I found a cricut, SD memory storage, paintball guns, record player, among many other things all for a great place! Thank you Pawn Max!! read more

Sold scrap gold today and was pleased with the service. Gary was very pleasant to work with and gave me the best prices he could. Staff was wearing masks and the store maintained social distancing standards. Thanks! read more

The only pawn trustworthy!!! If you forget a date, a payment on a layaway...they will not secrete you for that extra dime. Honest, nice, friendly and great prices. It actually works for me read more

I recommend this business because of a fellow who works there named "Darren" he is a great guy who always helps me out and informing me on what I'm buying or selling! read more

If you haven't been to you're missing out you gotta get down here and see these guys that take care of you all day every day. Best deals around. read more

Great people, top notch service and down to earth people. Absolute professionals, this is the only Pawn Shop that I choose to do business with. read more

They have everything you need when it comes to deals! Come on in if you don't know what you want, the staff will help you find what you need! read more

The employees are all amazing. All experts and professional. I look forward to returning this week after three months.

ive found some really good deals here on several occasions. pleasant staff ,easy to work with ,friendly service

Extremely helpful staff! They helped me find everything I needed in an instant! These guys are fannn-tastic!!

Keith was an was very knowledgeable & helpful today. Alot of good stuff in this store. Highly recommended.

The managet discriminates who she tales to and gives family and friends deals because she can.

Tyler was an amazing help best service I can get very helpful, definitely deserves a raise