LITERALLY THE BEST my puppy loves going here and I've never had problems at this place there really…read morenice too

Riza loves every single thing about Central Bark, and I'm posting on Yelp as well because they…read moredeserve better average # stars on here. When we got our new puppy we wanted to make sure she was well socialized and used to spending days without us in case we both end up with office jobs again (I work from home). She's routinely gotten praise and she comes home the happiest and the most tired. And also stinky, but people who leave a bad review for a stinky dog are ignoring that when a dog plays hard they're rolling in dirt, water, and spit, let alone if you've got one with a penchant for sticking their head in a "stream" (Riza). For us, when we toured the facility was very clean, and they take and post pictures daily of all the pups and even with all the dogs running around all day it's always super clean. The staff are all super friendly and seem to really love their jobs -- or at least really love the dogs so you'd never know. Central Bark is also on the ball with keeping track of vaccinations & will mention if you've got something close to expiring - an added perk for sure since it's easy to miss an email from the vet. For safety reasons, Central Bark asks that you come on as regular a schedule as possible - this keeps their play groups fairly consistent and let's the dogs develop friendships and not be constantly introducing brand new dogs to each other every single day. It also helps with your own routines at home. By doing this, we've found that Riza has made her own friends and has a few doggies that she just LOVES at daycare. It's always fun to see the regulars in the pictures with her. I love them, I think their prices are reasonable and well worth it, and I hope to let Riza come to daycare for as long as we possibly can. Attached are photos from central barks Facebook page of Riza playing in their facility

Staff was great as usual at any location I've been to. What I needed was easy to find!read more

The store has a nice calm to it. The staff is always nice and helpful. The last time I was in I…read moreadded a kitten to my family. The lady who helped me out was informative. I believe her name is Kat. I'll keep going to this store for sure.

If I could give a 0 star I would my 14 week old puppy came back with a bunch of marks on him and he…read moremight have kennel cough I'm not sure though he has all the symptoms I'm taking him to the vet tomorrow PLEASE DO NOT TAKE YOUR DOGS HERE

This is my Jebs happy place. All the employees are amazing and my dog Jeb is excited every time he…read morehears "doggy day

THE.BEST. A hidden…read moregem in Rochester--the largest antique store we've found. Plus, we got some treats for the doggos.

Cool antiques, fun to look around. However, when I was there the obese, lazy man behind the counter…read morehad some sort of right-wing radio show blaring making the entire experience uncomfortable. Get some headphones sir.

Grooming department Venessa and Jackie. My pet co app told me my grooming appointment was at 10 am,…read morethen click on details and it said noon. Called the day before to confirm, no call back till we were ready to leave the house. Already scheduled all my appointments for the 10am slot. It's 930 when they call, can't change pick up times. Told Venessa over the phone I didn't want to cancel. Arrived at 1130, waited, was not help till 1205, not a big deal, except she said she cancelled my appointment. What a joke! She saw us waiting there for over a half hour before anyone approached us or told us.

Terrible experience. Brought 71lb dog in to groomer appt, just for a wash and nail trim. Listed him…read moreas a large...we were sent home because the groomer said he was too large. What a joke. Employee needs an attitude adjustment. Happy to bring my business elsewhere - avoid this location.

Leashes & Leads has been nothing short of exceptional. Recently, my dog experienced an issue while…read morewe were at the outdoor dog park, and the entire team immediately stepped in to help. One of the employees who was in the dog park quickly alerted the staff, and Mike came out to help carry my dog to the veterinary clinic. The team also stepped in to care for my other dog while I was at the vet, which meant so much during a stressful situation. We have always had wonderful experiences with Leashes & Leads, but this was a true reflection of how much Mike and his team genuinely care about the dogs and families they serve. Thank you, Mike, and the entire Leashes & Leads team, for your kindness, compassion, and willingness to go above and beyond. We are incredibly grateful!

We had used Leashes & Leads for boarding and daycare for our previous dog and were very happy with…read morethem. The employees seemed to really enjoy and care about dogs. However, last week was a terrible experience. We left our two Border Terriers with Leashes & Leads to stay for several nights while we were a couple hours away for business meetings. Our dogs are a 5-year-old brother and sister pair who are very bonded; they'd never been apart and were supposed to be kept in the same kennel. I told the staff that our dogs wrestle and play-fight several times a day--they love to do that and if you have Borders, you know what I'm talking about. I also left Benadryl for the staff to give them if they were anxious while we were gone. They've been fine being periodically boarded since they were one year, so they have a track record of doing fine in kennels. A few hours after we left them, we got a text that the staff had fed our dogs some other dogs' food, which we appreciated their letting us know. Then the next morning, we got a text that the staff was separating our dogs due to fighting. No amount of explaining that our dogs just play that way got through to the woman who called. I know how anxious our dogs get when they're apart from each other, so I drove two hours back to get them. (No one had given them anything for their anxiety as I'd instructed.) A surly, hostile woman named F***h checked us out, overcharging us by a lot. We finally got some of the wrong charges removed but still got charged $66 as a late fee on top of their other charges. I had to ask several times for an itemized statement before she grudgingly gave me one. She also seemed like she did not like our dogs, which was especially concerning. Our dogs are HIGHLY motivated by play and food, but for many hours after I got them, they refused to eat treats or play--they were really stressed. I don't know if they were just traumatized from being separated or if something else happened, as well. Like I said, Leashes & Leads was great in the past, but unless the owner can assure us that F***h and any other employees who are hostile to dogs and people are no longer employed there, we'll not use them again.

I booked a reservation for my daughter's dog back in October. Here we are towards the end of…read moreJanuary and they keep canceling the training classes. What made it worse if we were not being notified that they were canceled I think this was very poor customer service. I think a customer deserves better. This place was highly recommended by a very good friend of mine. I am beyond disappointed.

Great pet store! Frequent buyer program for cat food. Good made in the USA cat trees. Helpful…read morestaff.

We have been working with Jeff, the owner and operator of pet stop, for several years now. The…read moresystem is great. It has worked for 5 dogs so far. Even dogs I thought would never take to the fence have done great with it. And they learn it so quickly. Even dogs who aren't so sharp lol! Jeff is fantastic about returning calls and trouble shooting. He knows his product well and strives for his customers to be happy with the product and experience. I couldn't recommend more!

We recently moved to a house with an underground fence system installed. We have a very energetic…read moreaustralian shepherd and wanted to get him trained on the system. Owner Jeff Barnett came out and trained our dog on this system over the course of a few visits. Jeff was knowledgeable, flexible, and very concerned about our dog's safety. Our dog picked up the system with ease and it has been working great. Jeff is a great teacher and has a great manor with dogs. He had tons of tricks and tips regarding the fence system, made himself available for future issues. Highly recommended!

It speaks volumes that the person boarding your pets for four nights and five days learns their…read morepreferences and mannerisms during that short time. Super big thank you to Bobbie at Bob's for the great one on one attention given to my two dogs! I also appreciate immensely how accommodating Bobbie was with my uncertain travel schedule. 100% will use this service again. Two happy dogs - Bentley and Bleau are now at home dreaming about their "vacation" (deep sleeping and feets running). Thank you!

When I first moved to Rochester, I was in need of dog boarding. I called the biggest one in town…read more(you can imagine what business I'm talking about!) and took my dog out for a 10 minute "test" they called it. 10 minutes later I went inside to see how my dog did and I heard my dog barking frantically in a cage. ??? HOW did that happen in 10 minutes? Apparently they put my dog in a small room with a vet and another dog and they said he didn't do well...of course not! He doesn't know any of you and was scared! I immediately went to find another company and found Animal Friends. I told them of this situation and they said to bring my dog down to meet them, he did fine as I expected and my dog has now been happily boarded for 2.5 years. I travel extensively and appreciate that it's a family owned business that actually cares about my dog. They know I travel and accomodate me too because some nights I come in late and picking up the next day is better for me. If you are looking for a great dog boarding company that will treat you and your dog like family, I totally recommend Animal Friends.

I had my dog's appointment got rescheduled once and canceled twice in less than 24 hours. They left…read moreme a VM expecting me to be there at 1pm when the appointment was already re-scheduled to 2pm. Their groomers are awesome, but their scheduling system - very POOR. I wasted 40 minutes of my work day driving back and forth. Not worth the hassle! PetSmart, please, do a better job to your long term customers!!

Yesterday was our last haircut at PetSmart. If I wanted a completely shaved golden doodle, I'd do…read moreit myself at home for 3 hours for FREE.