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    Paws & Claws at Lincoln Square

    4.3 (104 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 3 months ago

    Services - Paws & Claws at Lincoln Square

    Dog walking

    Pet boarding

    Paws & Claws at Lincoln Square Photos

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    Reviews With Photos

    Suki and Sasha before their haircuts
    Joani O.

    We were looking for a good salon to take our two Himalayan cats Suki and Sasha, I because their fur had become too long and matted on their backs. We had to wait because previous groomers were not able to handle both of them; claiming that Suki, our girl, got too upset. (The nail trimmer we take them to never has any problems with her.) I found Paws and Claws online and called to inquire. I spoke at length with a guy who transferred me to Rosa, who I believe is one of the cat groomers. She answered all of my questions and said they could take them no problem, but unfortunately the first appointment, which was going to be with Alicia, was a month out. We booked it and waited. The day finally arrived and my husband helped me trap them for our noon appointment...only to arrive and have Alicia tell me that the appointment was booked only for Suki, not for Sasha; and their next available appointment was in another month. I was livid! It was my lunch hour plus they both needed hair cuts really badly and we had waited a month already. (Not to mention we have to trick them because they see the carriers and HIDE, thinking they're going to the doctor!) We were planning to do the whole grooming process for both of them, but Alicia said if we only wanted the knots cut out and a trim instead of a full shaving and the rest of the grooming procedures, she could take both of them before her next client. This was a great compromise so we agreed. Hubby and I went for coffee and Alicia called when they were done. Suki messed on herself because she was so nervous, but Alicia cleaned her up and did a great job with both. She even trimmed their nails and didn't charge for that due to the mix-up. She had stated that their fur would look choppy but they didn't look bad at all. I was actually very pleased with how they turned out and gladly gave her a nice tip for taking them both for us. We definitely plan to take them back. Highly recommend Alicia!

    Ashley
    Nick H.

    2020 Edit: My dog, Ashley, was a regular at Paws & Claws from a puppy at 2012 until about 2018. She loved it there. I actually didn't realize how much she loved it there until I moved outside of the vicinity and tried a different daycare. I pick up Ashley from this other place and she immediately finds a place to go to the bathroom. We get home and she immediately hits the water bowl like she hasn't seen one in days. We get to their front door and she pulls on the leash. The first day I took her to this new place, I told her, "Ashley! We're going to a place like Paws & Claws! Remember Paws & Claws?" This was 3 years after her last visit. She wagged her tail like most dogs do when you speak in a high voice, but I was shook: we go outside and she saw a white van, like the one that used to come by and pick her up. SHE BOLTED towards that van! She loved Paws & Claws so much she remembered the color of the van that used to pick her up. Every white van we passed on our walk towards the new place, she thought it was Jay or someone to pick her up. Paws & Claws showed me what a caring doggie daycare is like, and my dog communicated to me that she was being mishandled at this new place. Ashley LOVED everyone at Paws & Claws, and they absolutely took care of her. I wish I lived closer to Paws & Claws, because they're the best daycare/boarding facility I have ever encountered. Original 3/31/2014 post: My dog loves it at Paws & Claws. They have gone out of their way to accommodate me, and I can't believe any of the other reviews. My dog has been going here for almost 2 years now, and I haven't had any problems. Benefit #1: Taxi Service. When she was a puppy, she would go every day. When I found out they had taxi service, and would pick up and drop off my dog, in her crate, every day, I was so grateful. I work downtown, so any time I can cut off of my mornings means I can sleep a little later. Benefit #2: Complimentary Baths I don't know if this is a normal thing, or if I'm just lucky, but I leave my dog to be boarded at least once per month. When I go away for a longer period, she always comes home so clean and white. I haven't had to even clip her nails in the longest time, which is good because I'm so afraid I'll cut into her quick. Benefit #3: Attentiveness Within the first 2 weeks of her day care, when she was just a 4-month old puppy, I got a phone call from Linda saying that she was playing with another dog and was bitten on her head. They took her to the vet and she got one stitch. Paws & Claws covered the cost, completely. It wasn't a very deep or large cut, and I bet other places would have just dropped her off and said, "You should take her to the vet." Benefit #4: The staff When I walk my dog to be boarded, she starts freaking out when we get within 2 blocks of Paws & Claws -- pulling me and jumping around excited. In the mornings, whenever they come to pick her up, she freaks out more for them than she does for me when I come home! The staff all love her, and she doesn't cower away from anyone. That tells me that even when I'm not around, they are treating her well. That's a big plus for me. All in all, I can't imagine taking my dog to any boarding/day care provider than Paws & Claws. I honestly believe that Paws & Claws will be part of my decision making whether to move or not, when I get to that point. When you find a great place, you don't want to leave it. And Paws & Claws is great. (Oh and I said in my original review that Paws & Claws would be a part of my decision if I moved, and it was. I moved in 2016 but stayed within the operating area of Paws & Claws)

    Fresh and pretty baby doll look thankful
    John Y.

    Alicia Add paws and claws at the best groomer we have had she's very patient kind and sweet I real dog lover Susie always looks A+ A1 very fresh clean cut fast service thank you Alicia

    Bad grooming

    Very disappointed in grooming by Rosa. My dog left with a very amateur looking cut - way too short (when I specifically said to NOT shave him), choppy and completely raggedy. Terrible shape on snout and ears. Body is all rough with longer patches here and there. Ears didn't even look as if they'd been washed. I don't think this person has enough experience to do the job.

    Injury my dog sustained during daycare at Paws & Claws

    In March, shortly before the pandemic, another dog at Paws & Claws bit my dog. It was an actively bleeding puncture wound when I showed up to get her. They said no one saw it happen. No one knew how it happened. Had I maybe brought her in like this? (I'm sorry, what?!) They have cameras, but it was never mentioned that they would be reviewing the tapes to see what happened. They seemed uninterested in finding out which dog bit her. This was disconcerting to say the least. How was I supposed to be expected to feel comfortable ever bringing my dog back to that environment? The agreement I signed states that if this happens, they will contact the owner who is responsible for the medical bills. However, when this happened, I was told that P&C would not contact the owner. That they wouldn't make the other owner pay for it (as if I was terrible for suggesting it). If it were my dog that had done the biting, I'd want to know and remedy the situation. I was never informed as to whether they determined what actually happened or if the dog who bit my dog was removed from daycare. P&C said that they would pay my medical bills ($270), which I sent to them. They said they would refund the $360 I just put down for daycare since I did not feel comfortable bringing my dog back considering the circumstances. I never heard from them again.

    Drew A.

    We started bringing our 9 month old Rhodesian Ridgeback here and couldn't be happier. Our boy is a bundle of energy and a quick afternoon walk wasn't quite enough. Now he comes back from day camp happy and exhausted. The staff knew our name after the first day and are so accommodating. We love hearing his daily report when we pick him up in the evenings. When we drop him off, he practically sprints in! Very thankful to this place and excited for many months to come! Picture of our pup passed out as soon as he got into the car!

    See how much they shaved him - to the skin

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    13 days ago

    Alicia is amazing Treats the animals extremely well & does fabulous job grooming. Easy to talk to & greets you like a real friend

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    Alicia R.

    Thanks so much for the kind words. We really love having Rowdy around!

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    8 years ago

    So sad, Alicia is gone! So happy. I found Alicia at Urban Pooch!

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    Ask the Community - Paws & Claws at Lincoln Square

    Review Highlights - Paws & Claws at Lincoln Square

    In case you haven't read my previous reviews, my ratings are for Alicia and her amazing cat-grooming abilities.

    Mentioned in 31 reviews

    Read more highlights

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    Paws & Claws at Lincoln Square - groomer - Updated June 2026

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