My parents were both in the hospital, then rehab. While in there they couldn't keep their…read moreappointment.....they didnt even think about it, it was the least of their worries at the time. The owner told my 72 year old mother to find another groomer bc they missed that one appointment. My mother explained the situation and the owner didnt care......do u want that person with your pet??

My boyfriend and I went to this store looking to get a fish after ours passed away. The employees…read morewere very helpful and knowledgeable and brought us a smile when we noticed the one employee with a lizard perched on her shoulder! There's also a very quiet and sweet dog that "works" there! We ended up going back after getting a bigger tank and asking even more questions. They really helped set us up for success, especially since we really went in knowing nothing about fish!

From the owner: Family run, full line pet shop in Shrewsbury, PA specializing in dog food, cat and dog accessories,…read morereptiles, small animals, fish, birds and other various pet accessories!

Absolutely fantastic!!!! They take such good care of the dogs! It's so much less stressful to have…read morea groomer that comes to you rather than having to drop my dog off at a groomer and have them sit in a cage all day!!!! The dogs all love the crew. And they always come back looking and smelling absolutely wonderful! Cannot recommend strongly enough!!

we love boarding our dogs here. we've been coming for 2 years. communication is great, prices are…read morereasonable and when we pick up our dogs, they smell great and are clean. would highly recommend!

I wish the experience was the same in 2021 as the 2015 review stated. My dogs were both covered in…read morefeces when I picked them up. Much better places around for your companions, MUCH BETTER. Wish I had better things to say, but I just am not able to. Owner was friendly enough, just needs more help to keep the place sanitary. My pups were literally traumatized for a few days.

We needed compassionate care for our 16 year old dog. The staff was wonderful and Dr. Dave treated…read moreour pup as if she were his own. I highly recommend this veterinary hospital.

Hello Dan, Dr Daniel A Pike DVM…read more I'm contacting you because of the rude experience I had this morning with your receptionist around 8:55a. First words out of her mouth were, "WHAT are you here for?" You and I both know that a receptionists first phrase should have "hello" and "help you" in it. Not to mention the gentleman behind rolling his eyes with me at her. Then his eyes got as big as plates because of what she did. Your receptionist and another lady came to make excuses and blame comcast for them not answering calls while I was sitting in your parking lot. The two of them came back out again to tell me that Rick was not coming out. My reply was, "who is Rick, I didn't have a appointment with Rick, I have an appointment with the owner." Your receptionist replied," Ohh, dr Dan is not here today." Great, your receptionist who made the appointment(5/7/25@11:37a) with you is now telling me you are not here. My reply after all of that was, "well, you better find someone who is." I next watched your manager, front manager who came out to tell me that she can make an appointment with you and that she, "isn't a doctor." I said, "that's obvious, you're not wearing the right clothes." She then defended bad actions and doesn't want me harassing her receptionist. My reply, "You go ahead and make that appointment and I'll contact him(you) about this." The front manager then said she knows the truth about comcast and I'm the one lying. I laughed at her, "so you know that Daniel wanted a place to park in the shade so he bought the building next door." The building next door that comcast, back when comcast was a phone company that covered Dover, signed a deal with the ower of that building so comcast can't be kicked out of Dover. To all the doubters out there. I can say it because I was there. I watched Daniel park in the shade by the building and asked if he wasn't worried about getting towed. He replied, no, I'm not! For you to not be worried then you'd have to own it..... He got a smile from ear to ear. That is when their(Dover Area Animal Hospital) phone problems started, and have continued for over two decades! They knew it would be a problem and did it anyway. Their excuses are exactly that, excuses. I see you and only you, outside, because of those two and there constant problem causing. Maybe David, in a pinch. When I'm at Sunday's I hear good things about David and you. Your receptionists and their manager, people have a lot to say about them. I don't care if it's a woman or a man or something in between, as long as they do their job correctly. I miss your mother being there. This would never have happened. Our first experience with the company was in the early 80's, for our goats. David and you have a great reputation around here. Unfortunately your receptionists and there manager have the opposite reputation. This was written at 10:23a this morning, being sent now. This will be copied and mailed also. Fyi: To the people who think they see smiles. They are not smiles, they are shit-grins, laughing at you. Respectfully waiting for your reply,

The shop is so clean and cute! My pups and I love Madison, she is so great with them and takes her…read moretime. She makes us feel so welcome and comfortable. Grooming can be a stressful time for them but since going to Madison they are so excited to see her and be at the shop. I could not recommend enough!!!!!

From the owner: Shed and Tails Grooming provides a full service grooming experience, while giving your dog the love…read moreand care they deserve! The salon has been designed to provide each dog with a calming and safe atmosphere! Your dog is my top priority, I want them to look and feel there best!

My ancient blind and cranky shihtzu when someone messes with his face was in dire need of grooming…read morefor summer. Ashton the groomer was very reassuring and she did a magnificent job.

Listen I can't recommend this place enough. I can't speak for all of the groomers there, but I can…read morespeak on the owner. She's just a treasure of a woman. On top of being a VERY good groomer, this woman is peak customer service. My dog is a very anxious little pup who shakes when we go anywhere. The owner personally grooms her so she was able to get more comfortable by going to the same face. I've had times where she let me drop my dog off before open because we couldn't fit her times around my schedule. When I was out of work for 4 months, the owner not only refused to accept any tips, she groomed my dog for like half price if that just so I could afford it. She's really such a nice person that I enjoy chatting with on groom days. I do not care if I move across town, I will be traveling to her to bring my pets as long as she is still open.

Hooray for Horizon Heelers! From start to finish, this experience has been seamless. Any concerns…read moreor questions were answered with compassion and understanding. Every dog and puppy are loved, happy, and Healthy. Greta is the most nurturing and knowledgeable breeder I have ever met. She is very thorough with her information and instructions. I really appreciated the science she supports in her process, ensuring the healthiest puppies. She is completely dedicated, even with a broken foot. It is obvious that her objective is to raise healthy pups, and match them to the right families. Her concern doesn't end after the exchange. Horizon Heelers is always available for assistance after you take your puppy home. Any problems or questions are compassionately and professionally answered in a prompt manner. I Love my Koda and was blessed to be served by Horizon Heelers. Thanks for all the love and care!

Mrs.Greta was amazing from the start to the day we picked up our sweet baby she made sure we had…read moreeverything we needed . Her puppies are so healthy and loved !!you could just see how much she loves all her babies thank you so much for all you did and are still doing i was never big on breeders because of all the horror stories you hear but Mrs Greta made me see there are still amazing people out there ...thank you so much Elsa's mommy and daddy