We recently purchased a puppy who unfortunately was saturated in urine for months. After shampooing…read moreand all remedies from a vet, we were forced with the treatment of grooming her fur off. Not trusting myself to take on that task, I reached out to Alyssa. She was more than willing to help! We met at her salon early morning the very next day and she took care of it for us. We will be using her moving forward with both of our pups! She handled our dogs nervousness with care, only going to her comfort level, and not pushing it further. I love that about Alyssa! You can tell she really cares and has a heart for what she is doing. She even had a cute little photo station!

Can't say enough good things. Clean, and so accommodating, so kind to our new pup and helping him…read moreget comfortable.

Pearl and Jami are awesome! So good with all the critters and very professiona…read more thank you

In December, my mother took our schnauzers (my dog: Oliver, and her two dogs: Coconut and Ardmore)…read moreto Clipper Creations for a routine grooming. We had taken them CC once before and had no problems when the owner, Pearl, was there and groomed them with an assistant. This time, Pearl was away at an appointment, leaving her assistant, Katie, to groom the dogs. When my mom dropped our dogs off, she spoke to Katie. Katie asked if she wanted for the dogs to have the standard schnauzer cut. She replied "Yes", but said to "do what you can" as their coat had some matting. All three dogs had moderate matting to their lengthier belly and legs, minimal matting to their beards, and no matting elsewhere. My mother picked our dogs up right before CC closed and was trying to quickly pay and get the dogs home after a busy day. She paid an extra $5 for each dog for a dematting fee and assumed all was well. Because she was in a hurry, she didn't inspect the dogs before paying. Upon getting into her car and turning to look at my dog, Oliver, who was the only dog not in a carrier, she was overcome with grief when she realized Oliver, a schnauzer, was completely shaved - all one length, with no beard or eyebrows to speak of. She cried the entire car ride home, not only with the sheer fact that the dogs looked completely different - ALIEN, but also because I planned to get pictures of the dogs with my newborn baby. Coconut the dog's beard and eyebrows were maintained. Understandably, his legs and belly were shaved down due to matting. The problem lies with Ardmore and Oliver: while they had minimal matting in their beards, no more or less than Coconut's, they were nonetheless shaved completely off. And their eyebrows, which had NO MATTING in them, were shaved completely, also. They looked like rats. No semblance of a schnauzer left. Our dogs' beards have been much worse off at other points in time, but no other groomers chose to completely shave their beards. At times, groomers have chopped them down significantly, but still left some length so they they still had the appearance of a beard. And we have never had the eyebrows shaved. So in a nutshell, shaving the belly and the legs: totally understandable. But it was not at all necessary to shave the eyebrows and to completely shave the beard. We believe Coconut was groomed first. Katie put the effort into grooming him properly. But for whatever reason, she chose to take the easy way out and put no effort into Ardmore and Oliver, and with no difference between the three. In discussing the matter with my mother and father, we deduced the following: we have had four dogs over the course of 20 years, yielding approximately 74 grooming appointments, with 8 different groomers. In this entire time, we have NEVER had such TERRIBLE haircuts. NEVER. And we have NEVER had such terrible customer service. And THAT is what bothers us most. We called Pearl the next day to discuss the matter and to hopefully attain some sort of compensation and validation of our frustrations. Pearl repeatedly asked how long it had been since our dogs had been groomed, implying the dogs were matted to the point where nothing could be saved, and that this was our fault. This point is moot as the eyebrows and beards, our chief concern, were not effected. She then said she needed to speak with Katie before she could say anything more to us or do anything. Again this is moot if the eyebrows were shaved. Nothing Katie could say could explain that. As we argued these points, Pearl admitted she couldn't explain why the beard and eyebrows were shaved. But with the same breath, she would repeatedly ask how long it had been since they had been groomed. She then said "Well, I don't know what you want me to do about it." To me, it is ridiculous that a business owner cannot offer any form of compensation to appease a disappointed customer. She either couldn't think of anything, or she didn't care. I'm pretty sure it's the latter. At some point, she hung up on us. Deliberately. Not good business. We were going to suggest either a refund for a portion of the money, or a free haircut several months down the road, where she would of course attempt to adjust their cut to appear more schnauzer-like. We were not granted the chance to suggest this. She did not give her business the chance to redeem itself. Had she been more amiable, taken some responsibility, and offered SOMETHING to rectify the situation, we would have felt better and would have gladly returned to her business. However, Pearl has shown us that she doesn't care about her customers, and I assume she doesn't really care about the loved pets whom she and her employees groom. I implore you to reconsider taking your pets to Clipper Creations. While 1) Hair grows back, 2) It's not that big of a deal in the grand scheme of things, and 3) We love our dogs even though they are ugly, I refuse to do business with someone who treats their customers in this manner.

Nice place for your pups to enjoy and meet new pups highly recommended I want to take my dog the…read moreprices are too high for my pockets

This place is ADORABLE, and is so homey and comfy!…read more Thank goodness for Southwest Michigan's Superbook, because without their awesome coupons, I never would have found the Crate Escape (buy one, get one free day of doggy daycare)! Their main room has rugs, chairs, and sofas for the dogs to lounge and rest on, as well as plenty of room for them to socialize. We boarded our Coraline there for a few nights once, and periodically bring her in for a day of daycare. For overnight boarding, they have private areas for dogs that range in amenities. Some will have their very own personal seating area, and bed, or there are also crates for them to sleep in if they need that. Coraline LOVES this place. As soon as I let her out of the car, she starts lunging for their front door. When she gets home from a day of daycare, she goes off to a quiet corner to nap right away, which I take to be a good sign because hopefully, that means that she wore herself out having fun with her little furry friends there! We've been to other places in town, but like this one the most because it always feels so warm and inviting. Two warnings: 1) They require reservations for day care and boarding. We were told the last time we dropped her off that they wouldn't take our dog for daycare again unless we called ahead of time (obviously, we didn't know about the reservations-only policy because no one ever told us about one before then), and 2) it's CASH ONLY, which is a pain because I seldom have cash on me. Luckily, there's an ATM at the Walgreens down the street. (The website doesn't list much information, AT ALL, so call, or stop by to grab some informational sheets from them.)

They r always so sweet towards my pups. We love Dr Terri she is always compassionate and efficient.read more

They are so understanding, our dogs are really energetic and anxious. They are always ready for us…read moreand make it low stress and fun. We really appreciate their style!

Oh my goodness! The wonderful job they did on on Minx, our cat is beyond words. They understood her…read morebackstory and were so gentle with her. They treated her like she was their own fur baby.

Happy pup, happy cut! Thank you for taking such good care of my pup!…read more Zeke will return!!

We just used Amber's Pampered Pets for the first time and we will be regulars! We previously…read moreboarded our cat when we traveled; however, we just recently adopted a new kitten and felt both cats would do better at home. From the initial inquiry to the meet and greet followed by the daily visits for a week, we couldn't be more impressed. Our sitter was Michelle and she took the time to get to know our cats during the meet and greet. Having younger kitten, we opted for the 40 minute daily visits to ensure some playtime. Michelle sent us a daily recap and pictures to make sure we knew our girls were in good hands. She also grabbed our mail and a package that was delivered while we were gone. The app makes it easy to communicate, pay and schedule. We've already scheduled for our next trip. I highly recommend APP!

We have been using this service for a few weeks and have had great service with Nykki! We know our…read moredog is in great hands and this has been such a great pet sitting experience! We love checking the updates and seeing the photos of what they did that while nykki visited! Super easy to request dates for service and pay invoices/tip through the app! Highly recommend!

If you are not already taking your dog to Linda's Camp K9 you should. They have an excellent…read morefacility, a wonderful staff and a day full of fun for your dog. If you're looking for the restful evening from your overly energetic dog they will definitely tire them out.

Late review since we just learned they changed management a while back…read more We thought this was a good daycare for our dog after a few trial days so we bought a package, but upon first day of the package they said our dog wasn't getting along with another dog (so what happened the first 2 days?) --so we took her out. I guess they let all 30 dogs go out to play at the same time with no separation of bigger /smaller dogs. I asked to transfer the package to my 2nd dog who was a puppy and not neutered yet and was waiting until they were 2 years as recommended, - they said it's fine and I can use it whenever...but when new management took over they didn't notify us through email or anything that packages expire. So now we just wasted a few hundred for nothing because they won't honor it. Crappy new management who won't work with their customer- you could have earned more money in the future if you actually tried to meet in the middle with a solution. They wanted me to buy more services- NO THANKS.

Always friendly people. Love the $10 coupons after spending a certain amount of money. Prices and…read moreselection are good, too.

Took back a 27 lb bag of greenness dog food that was making my dog very sick. I bought the bag a…read morecouple weeks ago, but didn't look for receipt as I had used my rewards card I assumed they could look up. I was told that without receipt I could only exchange for the amount (55.99). This was NOT a problem as I need dog food that my pet can eat. I picked up a 13.5 lb bag of Chicken Soup for the Soul that was 39.99 and had an attached coupon for $6 off and two 4.5 lb bags of Chicken Soup for the Soul dog food that were each on sale for 11.99 and each had a $3 off coupon attached. Because the manager pressed the wrong button in entering the coupons and instead hit "Manual MFR coupon", it completed the transaction before allowing him to enter the $6 off and both $3 off coupons. He said I could have the one 13.5 bag and one of the 4.5 bags (not both) and that I could take the two attached coupons from those two bags ($6 off and $3 off) to use on another purchase later. He was mostly concerned that his drawer would be off by the $4.25 amount that his manual coupon press did not print. He could not void what he had done, so I walked out with what he would allow. The $40 bag minus $6 and two $12 bags minus $3 each should have been $54. I should have been given both of the 4.5 lb bags in exchange. Unfair transaction because manager did not know how to ring the exchange and pressed an incorrect button and also could not void his mistake. So, life goes on and I am concerned for my sick dogs recovery. Beware of greenness dog food and beware of --- "200% guarantee" - that was printed on my exchange receipt. Thank for reading and following along with this easy math problem and my experience. Lessons learned. Have a nice day.