1. Pawsitive Dog Training

1. Pawsitive Dog Training

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Fairbanks, AK

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Pawsitive Dog Training

4.0 (3 reviews)

Services - Pawsitive Dog Training

Private dog training

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3 years ago

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After Hours Veterinary Emergency Clinic - untitled

After Hours Veterinary Emergency Clinic

(9 reviews)

The veterinarians (two women) are cold and dismissive. Two assistants there are also cold and…read moresnarky. They act like you're bothering them. The short one with the long hair treats the assistants abusively by putting them down in front of clients. Don't go if you don't like being bullied. I go to Animal House for professional, competent and well-mannered people.

Sadly probably the worst experience I had with a clinic. On…read moreJune 25th my dog was attacked by our neighbors dog over a toy. It was after 6 pm so we chose to rush to After Hours veterinarian clinic. The Vet Tech was very nice and got us in in a relative fast manor. Though my dog was bleeding and we showed our credit card we needed to fill out lengthy paperwork before Dr. Forster even came out to look at my dog. The "treatment" was done in the "shabby", smelly and not clean looking waiting area, which was very small. I explained what happened and Dr. F. looked superficially at my dog saying we have a few options, let me write a quote for you... A quote? Can we not discuss the options and I decide what is best? No I need to write a quote and then you decline what you do not want. After 10-15 minutes or so I get a lengthy quote with a cost of about $1000 plus dollars offering to stitch the lower chin laceration. I had to decline every item Dr. F suggested. I was taken aback by that procedure. Mind you I have had many animals, volunteered in Shleters and Vet Clinics, as well as have 1 semester of training as a Vet Tech under my belt as well as participated in many no cost vaccination clinics. I can tell when something is off. But I was frazzled as MY dog was injured. I declined them taking my dog back to the surgery room, but asked if they could make sure she is ok otherwise and nothing is missed. There was no further examination, no temperature measuring, no overall examination of any sorts. I was prescribed antibiotics and she was been given a 1st subcutaneous injection. I was charged $ 70 normal examination fee and a $ 80 after hours fee. Plus the Antibiotics. I came home to read the invoice in depth to see the explanation and charges, and it shows Dr. F did temp measure, an examination and other testing - but that is incorrect and false. The next day when giving my dog her meds I saw that she was trying to tap her lower lip with her paw, so I examined it closer to find the Vet missed that the lower lip was caught in the lower canine. I was upset to say the least. Thank goodness I have a bit of experience and was able to release the lip to avoid further damage. Dogs are resilient and lip injuries do heal faster than other places. I called the office asking for an office manager. The Tech who answered repeated multiple times there is no office manager and no one is available to talk to me even when I asked when I could talk to someone responsible to discuss my frustration. In my opionion a: Let me check and get back to you as soon as I find something out OR let me talk to the Vet who treated your dog and get back to you OR the owner of the clinic will get back to you. BUT NOTHING even in the vicinity of a caring response. I got a call from the owner eventually, who told me bluntly it is what it is and the lip got caught in the canine AFTER our visit. I shared mt frustration and to avoid any negative posts on public media I asked if as a gesture to waive the after hours fee, but she insulted me and hung up. I tried getting a refund through my credit card disputing a partial charge, but that was declined too. They are not compassionate, not empathetic and money seeking. I cannot recommend you trust your pet in their hands. I would NOT have shared this lengthy and detailed experience if the owner would have understood that mistakes can happen and refunded the partial amount I asked for the missed injury. PLEASE - if you love your pet - do avoid going here at all

Pawsitive Dog Training - pet_training - Updated July 2026

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