I am not a typical reviewer and I am pretty low maintenance when it comes to boarding.. it is…read moreimportant to me that my 2 closely bonded German Shepherds are kept together, have their favorite toys, and have food and water... that's really all I care about. The Paws n Claws Erie location recommended I make the further drive to the Girard location because it's better suited for larger dogs, with more space so they can be boarded together. I just recently boarded my dogs at the Girard location for the second time. They were boarded for 7 days and when my husband picked them up, no issues were mentioned.. this was expected since we didn't have any issues a few months ago when they were boarded here and have never had any issues with their behavior at any other boarding facilities. They are very socialized dogs. I later noticed that our bill was $100 higher than expected.. $600 instead of $500.. After calling, I was told by the owner that the dogs had been separated for unknown reasons so I was charged for 2 separate kennels. This was a shock to me since it was not communicated whatsoever.. I had further questions as to why they were separated and I did not feel heard or understood by the owner. My concerns were dismissed and I was told to call back and talk to the business manager when she was back the next morning since she may be able to tell me why.. Later that night I received a generic email notification that the extra charge was refunded. The manager called the next day and explained that my dogs were barking at other dogs passing by and roughhousing with each other, which led to the separation & relocation for safety reasons on the day they arrived. I understand the need for safety, however, rough housing and barking at other dogs is very typical behavior for german shepherds.. it is to be expected when first arriving in a new environment full of dogs. I was told that it is in the boarding contract that they have the right to separate the dogs. The last time I boarded them I was told they were very well behaved so this was all quite surprising to me. My dogs are best friends and the last thing I would want to do is have them be boarded in separate kennels for a week.. especially at an additional charge. All of these factors combined, I don't recommend this boarding facility for those with large energetic dogs. The communication issue was disappointing. I do appreciate that they refunded me the $100 charge due to the miscommunication, however being met with empathy by the owner would've made a huge difference to me. Leaving our dogs behind is hard enough for us, worrying about them barking at other dogs from their kennel or rough housing with each other is the last thing I want to be concerned about when boarding so I will not be returning.

Our shih tzu spent nine days here after reading plenty of positive reviews and hearing good things…read morefrom friends. When I arrived to pick him up the owner told me he had been pooping a lot during his stay. I just assumed it was a nervous tummy and no big deal. When they brought him out he looked a little wet and I assumed he had been out playing in water because it was 90 degrees. I scooped him up and went out to allow the next guest in (only one dog is permitted in the office at a time, which I actually like.) Once I got outside in the sun I realized he had dried poop caked all over him. It was around his eyes and ears and caked on his butt so thick that it needed to be cut out with scissors when I got him home. He's a fluffy guy, and I understand he's more likely to get messy. But this was SEVERAL DAYS of poop. Had anyone spent any time with him at all during the week, someone would have noticed. The forms I signed clearly stated that any animal that gets dirty will be bathed, kennels are cleaned regularly, and no pets go home dirty. This is obviously separate from the optional grooming services they offer. His eyes were horribly crusted with boogers, his paws crusted with poop, his nose is scraped, and he has a fever. I called and spoke with Patty the owner on my way home who said they didn't wash him because I opted out of grooming. That is absurd and neglectful. It was after I got him home and bathed that I realized he can barely walk from total lack of exercise (which confirms that he was not given any attention.) He is currently lying next to me trembling and whimpering. It is heartbreaking that a place would allow this to happen to a sweet little animal that they were trusted to care for. Horrible.

Highly unprofessional over the phone. I reached out to Jillian's for a consultation to see how much…read moremy residence would cost to clean, late responses and then insisted my account was fake because I asked for a cleaning checklist of what services she provided for $40/hr. Would not recommend based off the initial correspondence.

Jillian is a meticulous housekeeper. Very flexible with scheduling. Highly recommend her!read more

Debbie is a Rock star instructor and horse trainer. I have worked with countless top trainers and…read moreDebb is the best. She has the most outstanding work ethic of anyone I know. She turned my dressage around in one month! I went from placing last in dressage at competitions to placing first and second! She's extremely kind, passionate with a vast knowledge in the equestrian field. I've ridden her horses, worked for her and trained with her. I've owned dozens of horses and the eventer I purchased from her was the best horse I've ever had whom Debbie trained herself. If you have the chance to train with Debbie do it!!!! That is the chance of a lifetime that shouldn't be passed up or if you have a horse that needs training she is the person for the job. She is the only trainer who I would trust to buy and or train a horse for me. Five incredible stars for the best rider and teacher I know.

I took a homeless kitty from my street to Animal Kingdom Vet Hospital today. Excellent experience!…read moreThe staff were all friendly and helpful. the vet was knowledgeable and extra helpful to the situation knowing the kitty was homeless and not always easy to keep under supervision. Based on my experience with this Vet hospital, I recommend to anyone looking to help a homeless animal or even as a permanent vet for their own pets! I'm planning to switch to Animal Kingdom for my own kitties!

First off the entire staff is rude, except for Dr. Pierce. Secondly, the place is not very clean…read more Third, they gave my dog a medicine that I thought he was going to die, and again they told me to bring him in so they can make more money, the girl was so rude on the phone. She actually said to me, when I asked about getting him some medicine, fast, even if it's over-the-counter, she replied to me that "she didn't know that animals could talk and tell me what's going on with them". Absolutely unprofessional, dirty, you'll sit there for a long time because they don't know how to read x-rays, they literally had me in a room over an hour because they said they couldn't make the x-ray bigger, had to go home and wait about four hours before I could find out the results. Been to other vets in the area and they were way cleaner, way nicer, definitely do not go here unless you're looking for a dirty place with unprofessional staff. I forgot one last thing, when the assistant asked me what medicines my dog was on, I said it was the medicine you guys prescribed, she got very irritated and said she doesn't know what they are and they're on the computer out front, she was not going there to find that information. I should of read other people's reviews before we went there, but it was a fast decision. Hopefully others will read this review and take their fur babies to a place that cares about animals.

Wonderful store run by wonderful people who clearly care about the goods they sell and they treat…read moretheir customers right !! Everything to sound advice to helping you carry your stuff to your car. If they don't sell a type of dog or cat food, it's probably because it's not worth buying! They stay on top of recalls and industry news and always seem to know which processing plants change ownership or vendors. They're really on top of it! No gimmicks or whacky stuff, just honest products! I have a special needs dog who is allergic to most foods and they helped me pick the best food for her needs. She's been so healthy and happy since! They sell only the best pet foods, bird feed, and garden plants and flowers!

This place is a treasure! You can get everything you need for your furry friends, garden seeds…read moremeasured out by the ounce, tools, livestock supplies, fertilizers, and they have an amazing greenhouse with an outstanding selection of garden plants. They are knowledgable and friendly. I am glad to drive across the county to do business there.

The name doesn't lie-- she really is a wizard!! Our Pom left looking wonderful, with a cut exactly…read morelike we asked. We've had trouble in the past getting him done, but not here. Perfect!

Michelle has always been very kind to our little Rocky and you can see how much she loves all her…read moreclients. She does a great job and Rocky always leaves refreshed and looking like a million bucks. Speaking of, her prices are competitive and her location is central and convenient. Five stars!!!

Staff very nice. The Vet is awesome very caring. All my questions were answered. No complaints at…read moreall.

Great care of our newest family members. They did well with our very skittish pets. Pricing is very…read morefair and affordable. Highly recommended!

Thank you so much to Dr Simon and the staff at Twinbrook animal hospital! Our puggle had a back…read moreinjury that rapidly progressed over a few short days. Dr Simon explained all our options and listened to all our concerns. We decided he was in to much pain to allow to continue, the staff treated him and us with so much dignity.

My dog has been a patient here for a couple years now. Staff is very friendly and handle my, very…read morehyper dog, with care. She had a surgery done and they were quick to answer any of my questions before the procedure as well as after including over text and called and texted us to check up on my dog. Even at checkups, any questions I had, they took care to answer and I havent experienced being talked down to like I have with other clinics. They communicate well and Id recommend their care.