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    All Star Pet Resort

    3.9 (93 reviews)

    Services - All Star Pet Resort

    Bath and groom only

    Pet boarding

    Full grooming

    1 More Service

    Pet haircut

    All Star Pet Resort Photos

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    Recommended Reviews - All Star Pet Resort

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    Reviews With Photos

    Bed and blanket they provide
    Mytzia G.

    Definitely take my fur baby back if I need to. Cage is clean they provide a blanket and bed. I provided food and treat but they offer too. Prices are reasonable, they do offer play time for additional cost.

    Happy fur baby
    Leanne C.

    REVIEW FOR: THE HAIR OF THE DOG PET SPA I had came to this groomer a handful of times when I used to live locally in the area. I had moved to Costa Mesa and tried a few groomer spots, they just don't compete with this groomer. So today I had the free time to make the drive to this business. I called a few times and left them a voicemail when my call didn't go through. Since I couldn't get through, I went on their website to make sure they accept walk ins, which stated they do. So I was I was on my way. I arrived and the receptionist in the grooming salon was on his phone. I greeted myself and asked to check in my dog. He told me that they are not taking walk ins. I told him that on their website that they do which is why I drove all the way from Costa Mesa. Unfortunately, he still stood his ground and repeated no walk ins allowed. I was really disappointed because I love supporting this business and most importantly I drove a hefty drive to do so but got turned down. While walking to my car, Marcello the groomer stopped me and asked what services I needed for my fur baby and explained that he was able to take me. I was instantly happy!! He told me the services would be completed within an hour so I waited in my car in the parking lot to be able to immediately pick up my pup in consideration to Marcello in case his Friday schedule was busier than usual since it is 4th of July weekend. Marcello is always so friendly and gentle to my anxious baby. I appreciate his professionalism and amazing customer service that he provides to his clients and their little ones.

    Baby Bane! Thank you Marcelo
    Abby F.

    I just adopted a two month old German Shepard and needed a place to get him groomed as the previous owners had him outside all day he was pretty filthy. I looked this place up and tried it out. I'm so glad I did. Marcelo helped me and was the friendliest person and treated my puppy with greatest care. Marcelo your the best!!

    The boys
    Bianca W.

    Best place for my babies! They take great care and get to know all of the individually. The boys love it here and I love knowing they are safe and taken care of.

    There's a reason it cheap. My cat was neglected. I picked him up with bald spots over his body and infested with fleas! So cruel!!

    They didn't post that they don't groom Shepherd/Husky dogs.
    Diana M.

    ALL STAR PET RESORT: 5 STARS THE HAIR OF THE DOG PET SPA: 0 STARS We had just dropped off the "prince" of our home for a week. As we were leaving I thought, "Oh! Our dog can be groomed while he's here for the next week!" And, we've been waiting for an on-site groomer so we can have our dog groomed whenever he is on site. So I walked back to the window and waited for help. Marc: (Acknowledges that I am at the window) Me: Hello! I want to see about having my dog groomed while he is here for the next week. Marc (direct tone): "When did you want to make the appointment?" Me: "He's here for the next week. Any time works." Marc (direct tone): You have to make an appointment. Me: Okay. What do you have available? Marc: July 9th. Me: Perfect. (Preparing to pay for the works!) Marc: What kind of dog? Me: Shepherd/Husky Marc: I don't groom Husky dogs. They are too much to handle. Me: (Completely bummed because I LOVE my dog and would pay for the works!) Marc: Have you groomed a dog before? Me: No. (That's why I'm asking for his services. My mechanic doesn't ask, "Have you ever tuned up w car?) Marc: No. I can't groom your dog. Huskies are too much to handle and it takes 2 people to groom them. Me: (I would've paid for another person to help groom our dog. I would've come in to help. But I wasn't offered anything except the direct/unwelcoming tone and demeanor. The sign for services didn't stipulate that there were certain dogs they didn't take (pic). This was the most unwelcoming and "not nice" dialogue I have ever had with ANYONE that has ANYTHING to do with pets. I respect that any business owner has the right to refuse service but this was a bit strange. This wasn't the first time I have been treated like a 2nd class citizen and I know that it won't be the last. It's just not the way I wanted to start off my vacation. I ABSOLUTELY LOVE "All Star Pet Resort" ... ...maybe that's why I was dumbfounded. Marc's demeanor and choice of how to interact with me is the COMPLETE OPPOSITE of the AMAZING STAFF @All Star Pet Resort. ALL STAR PET RESORT: 5 STARS THE HAIR OF THE DOG PET SPA: 0 STARS

    Juliann R.

    You MUST bring your pet to Marcello for any grooming needs. We followed him from Affordable Animal Clinic to now All Star Pet Resort. Our Bynx is not the friendliest dog- he isn't aggressive but doesn't trust just any one either- Marcello welcomed him with open arms and is the ONLY groomer we have taken him to since. Bynx trusts him and we trust Marcello with him, Bynx always comes out looking sharp . I highly recommend Marcello as he is extremely respectful and you can tell he loves what he does and animals love him too!

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    3 years ago

    Quick and easy and my pups looked great! Our boy Oreo is usually skittish at the groomers but he did great with them

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    Page 1 of 3

    Ask the Community - All Star Pet Resort

    Hello, Is there any vacancy during April 2-April 9 for a small dog? If there is, could you share what…

    There is plenty of room. You will need to bring a RABIES CERTIFICATE Proof of DHLP, CANINE FLU AND… Read more

    Do you have people come in to feed the dogs twice a day on the weekends? I am worried if no one checks on them.

    Hi Megan. We have staff on the property 24/7 and 2 actually live on the property. One in the front house and one in the rear trailer. Our office is closed on the weekends but all pets are fed, get clean water and their spaces are cleaned everyday.… Read more

    Will my intact pug be allowed to stay here since he will have no contact with other dogs?

    Yes , your intact pug can stay at All Star Pet Resort

    What's the earliest I can drop off for grooming?

    You can drop off your loved one when office hours are open. I suggest you call and make reservations first for availability and also they can have the bed ready :)

    Don’t See Your Question? Ask Away!

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    Wag Hotels is the absolute best! I may never forgive my parents for picking me up so early. The…read morestaff treats me like absolute royalty here. I got belly rubs on demand, endless attention, playtime with new friends, and enough treats to make me question whether I should permanently relocate. Every time I walked in, the humans here knew my name and acted excited to see me -- which, as you can imagine, is exactly the level of celebrity treatment I deserve. The place was super clean, safe, and smelled surprisingly good for a building full of dogs making questionable life choices. My parents also loved getting updates and photos of me living my best life while they were away pretending to miss me. (Jasmine, Christina, Ericy, Iliana takes the best selfies of me!) By the time I got home, I was completely exhausted from all the fun, zoomies, and pampering from the staff. 10 out of 10 I would definitely board again and cannot wait until my next visit! Sincerely, Zorro

    I've now attempted to tour this facility twice during the hours listed on your website…read more The first time, I was turned away because it was a "holiday week." However, it was a Saturday, and the actual holiday was not until Monday. Wanting to avoid another wasted trip, I called this morning to confirm that tours were being conducted and nothing was needed like an appointment. The person I spoke with confirmed that tours were available between 10:00 a.m. and 4:00 p.m., which matches the information posted on your website. When I arrived, I was informed that I could not go on a tour because the manager was not there and had to take a dog to the veterinarian. Apparently, no other staff member was able to conduct a tour. However, nowhere on the website does it state that tours are dependent on a specific individual being present or that only the manager is authorized to conduct them. Had that information been disclosed, I could have avoided making a second unnecessary trip. When I explained to the front desk employee that I had specifically called this morning to confirm tours before making the drive, she suggested that I may have spoken with a call center because she had been the only person answering phones all morning. I clarified that I had been transferred directly to the South Bay/Carson location and confirmed that this was the location I called. She repeated that she had been the only person answering phones. I then asked what I could do differently next time, since this was now the second time I had been turned away despite following the information provided. Her advice was to call ahead and specifically ask for the South Bay location--which is exactly what I had already done. When I asked if there was a direct phone number for the location so I could avoid this issue in the future, I was told there wasn't one. At this point, I will not be returning. Being turned away twice despite making a good-faith effort to verify tour availability reflects a lack of organization, communication, and courtesy toward prospective clients. If a facility cannot provide consistent information to prospective customers, it raises concerns about reliability and the overall experience I could expect if I entrusted my dog to their care.

    Sitting Pretty Dog Resort - Happy October

    Sitting Pretty Dog Resort

    (35 reviews)

    Harbor Gateway

    I've been coming here for awhile, and sadly it's time to find another boarder…read more The prices go up, the services become less, and my confidence has vanished. When I first came here, it was $45/day and a complimentary bath if the dog stayed there for more than five days. It's now very difficult to get a response when inquiring about availability. And, it appears the neighborhood is changing, and not for the better. In the past, the neighbors would shoot off fireworks on the weekends immediately before, during, and after July 4th. Now, it seems to be a regular occurrence. Many dogs cower with fireworks, and my Black Lab is no exception. I was supposed to pick up my dog tomorrow morning. Fortuitously, I came back a day earlier because my luggage was stolen. So, when I called about when to pick up my dog tomorrow, I was told about my dog's experience with the fireworks. I ended up having to pick him up this evening. Traveling these days is especially stressful, and I don't need the additional stress of worrying about a beloved pet. I never did before when I boarded my dog here, but I have over the last 3 times. I had been too busy to research another venue. But, now, I'm proactively going to find another establishment. In short, now, you can expect delayed responses on inquiries, multiple expectations on when YOU can show up to drop off or pick up your dog, and a equivocation on what they will and will not provide. On the other hand, bills for service-- although often error-probed-- are delivered with stunning alacrity. It pains me to write this review. Nevertheless, I have seen a huge decline in the service that precipitated 2-3 years ago while the prices continued to rise. (To wit, look at reviews that have been 5-9 years ago, and those within the past 3 years. Something has changed.) The constant firework explosions in the neighborhood only add to further disappointment. Alas, as George Harrison once sang, "all things must pass."

    Sitting pretty dog resort is one of our favorite place to keep our dogs with less or no worries,…read morewhile out of town. They have a cool set up for dogs to play outside, and inside, while supervised. We felt very confident to leave our two Frenchies here, after our meet and greet with Ashley. We found her knowledge of this breed satisfying and comforting. Lets face it Frenchies are not the easiest dogs to take care of. They cannot get too cold or too hot.. or jump up and down the furniture..... We kept our dogs here anywhere from 2-6 nights and didn't worry about their well being during our trips. While we had plenty not so great experiences with Rover, sitting pretty never disappoints. We appreciate Ashley's experience and ethusiasm about dogs' well-being. PS: most bad reviews came from people that never had their dogs stay at sitting pretty, complained about their prices (that are actually pretty reasonable and competitive for the area), and from people that don't read their requirements (such as wanting to board a large dog in a facility that only cares for small and medium dogs). After all ...... having a happy and healthy dog return home after boarding is a pretty telling sign of good treatment and care. Thank you Ashley and staff for carrying!

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    Harbor Gateway

    They have a new groomer here! I love that I can leave my dog here for the day and that she is well…read morecared for. In addition to that, they have a new groomer, Erick, that has bathed her a couple times and also does fur cuts. We have been having issues with burrs in our backyard getting stuck in her curly fur (she is a goldendoodle) and he took care of that for me. Now we are set for the summer, and I don't have to worry about digging out burrs on a daily basis. This service makes it so convenient for our family. Plus: Convenient, knows what he is doing, reasonable cost Cons: can't think of any.

    The facility itself is beautiful, clean, and clearly well maintained. However, the pricing…read morestructure is extremely high and continues to increase. Boarding is now (February 2026) close to $100 per night for a small/medium dog, which already places it on the higher end compared to other facilities. In addition to that, there is a flat $35 late checkout fee and a $25 same-day reservation fee! The added charges feel excessive, especially when availability could simply be declined if they are fully booked for boarding that day. (Like other facilities) Pickup and drop-off window times are very limited, particularly on weekends with verrry little flexibility. Communication can also be frustrating, as phone calls often go unanswered, and reminders about pickup times can feel overly aggressive. While the facility is aesthetically impressive, the overall cost and rigid policies, staff may not justify the value for many pet owners.

    All Star Pet Resort - groomer - Updated June 2026

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