Its a great place because its close, if you have OCD its not the store for you its very packed with…read morestuff in the store. I am not a huge fan of the staff not wearing mask during Covid to at least protect there clients (I have asthma) it was the turning point for me so I now tend to run to PetSmart. The staff is friendly, the points program is OK I believe they do grooming as well but I cant speak to that, if your in a pinch its a great place some things are priced super high compared to PetSmart but its a private store. Everything is so packed in there, I would suggest checking dates on food items before buying I cant imagine they rotate stock.

We lost our amazing groomer brianna (bree) to this wonderful store where she gets a shop of her…read moreown. I met her 6 years ago and miss her everyday.she is a.wonderful.gentle groomer A wonderful girl that loves her job!

Great service. Kind staff. The only place that gets my Shichon's cut just right.read more

I took both my pups, Charlie and Max, in for grooming and they both look fantastic and they are so…read morehappy and cute! Rhonda has groomed them a couple times and she does a great job with them. I love the little play area they have there. It's so comforting to know that my pups are not locked in a cage all day. I will be taking them back for grooming again.

I just picked up my dog from training and all I can say is WOW. None of the previous reviews are…read moreanywhere near what this place is like. Our dog came back more healthy than when we sent him and extremely well trained. Jeff learned our dogs behavior and did an amazing job at training him. Very impressed

We purchased both of our labs from Jeff La Tour at Elk River Kennels and they are the best dogs…read more Also, he trained both of them for hunting and retrieving and basic obedience; both are wonderfully trained. On Oct. 1, 2020, Erin DeMars made FALSE allegations of abuse against La Tour and Elk River Kennels. She stated that her bulldog Olive had blood all over it and was bleeding when she picked it up. In Nov. 2020, a district court Judge determined that DeMars' statements were fabricated and grossly exaggerated. The judge issued a restraining order against Erin DeMars to stop her defamation against the La Tours and their business, Elk River Kennels. Be sure that this is a very reputable dog trainer and your dog will be well cared for while staying at Elk River Kennels. We board our dogs here too when we go on vacation and they've never had any issues.

Dr. Jina and Cassie are amazing! Chiro and acupuncture saved our doxie Lug Nut. Without them our 4…read moreyear old doxie would not be able to walk! I am so so appreciative of Dr. Jina and her team!! I would recommend to anyone!!

I wasn't going to review, until I got a letter from them terminating our "client relationship"…read more Worth the read if you have chinchillas. I've brought my other chinchillas here a few years ago, and have had chinchillas for over a decade. I recently brought my third chin in because her food was dust like and she had some drool under her chin with watery eyes - so I thought her teeth might be too long or something else such as malo or stomach issues. They were able to take her as a drop off on short notice which was nice because my work schedule is tough to work around. I dropped her off at 11:15am and picked her up around 5:30pm on 1/11/24. They called around 2pm stating her teeth were fine, but possibly a stomach issue so they recommended a fecal, and we did that, later I got a call her gut ph was off and she will be ready with medicine soon. When I picked her up, they mentioned they were feeding her fresh lettuce and she was eating fine and kept referring to her as "him". I questioned why she was eating fresh veggies as in the past this same doctor recommended against it - they told me to trust Dr. Jina. I stated I would like to talk to her (as I was talking to a vet tech and receptionist), because I have questions and told them I don't plan to feed her fresh veggies going forward and that she's never had this type of food before. Instead of having the doctor come talk with me, like they said they would, they brought me a "brochure" as they called it (it's literally a typed word doc) on why chinchillas need fresh veggies - not even a professional brochure. They told me to trust her, and at that point I referenced the bad reviews about exotics passing away after going here and that it's hard to trust a doctor who wouldn't come out and talk to me & who previously recommended against this type of food and that I'm losing trust in her from this visit. I also mentioned that I was unhappy they fed my pet something without asking when I brought her with hay and sticks for her short stay. The receptionist and the vet tech then just stared at me for a couple minutes, waiting for me to leave - I had to REMIND THEM to bring me my pet, so I could leave. I used to recommend this place, but would not anymore, especially for exotics. it's pretty bad when you question the recommendations & bring up reviews that they then terminate the client relationship. Lastly - they didn't even pay attention when writing up her discharge paperwork, why on earth would she eat a Carnivore diet & what is Carnivore Care? Should be critical care. She also was eating, so idk why they kept referring to her as not eating / must syringe feed her.

They were so kind to us in a very difficult time and we appreciate their kindness and compassion…read more Highly recommend!

Got in and out in good time and where friendly. I was happy…read morewith their services. It was nice that we could book a vet appointment get I. And not have to wait weeks.

This place was amazing!!! I brought my pup here cause pet smart was booked and the lady was super…read morenice, very thorough, and would even call you to let u know what was going on. I will only bring my dog here from now on, and she did awesome with coloring him. I highly recommend this place

This is the best place by FAR that I've experienced for my dog to get a handsome groom!…read more Some reasons why I love it: 1. They are experienced in doing a traditional "cocker spaniel" cut and will change anything if I ask for it (and actually do it vs other places) 2. Open environment - no dog kennels or crates here. Perfect for my baby who loves to play with the cats, other dogs or basically anyone who will give him attention while he waits for his parents who have very busy schedules, to pick him up. 3. Incredibly knowledgeable owner who seems to be very hands on and passionate about her business. Not to mention accommodating for busy schedules! 4. The most important - my pup is always happy when I drop him off and pick him up! I've even considered this place as a day care for him since he loves it here, and they do provide that option! Just be sure to schedule a couple weeks in advance. They're so good they fill up fast

Previously had a five star review listed here, but with the shift from Lily Bees to Haute Dog the…read morequality of service has declined quite a bit. We are loyal customers for over a decade, but after the last few visits are feeling we may need to start exploring other options for our small dogs. There have been scheduling snafus, mysteries where we've just fallen off a waitlist, and the hand drying we always had documented in the system and was much preferred for our dogs with anxiety, fell off their radar and does not appear to be an option any longer. The past year hasn't been great for us with Haute Dog... we miss you Lily Bees!

I started coming to Lilly Bees when our previous groomer up and decided they weren't taking any…read moreGoldendoodles. I really liked bringing our Doodle here, but the last couple of times have been disappointing. Last October, I brought her in for her haircut, and what we wanted was discussed with the groomer. When I picked her up, she was completely shaved all the way down to her pink skin. She didn't even look like the same dog! Fast forward to now, and I wanted to give it another chance. I requested a different groomer this go around. When I picked her up today, she looked great! The disappointment was when I went to pay and discovered that my cost DOUBLED from the last several times we've been in there. There was one spot where she was matted, but her entire body was not matted. I was told it was for "combing" but no one ever mentioned any price increase for this. This price reflects a dog that had serious matting and I know my dog didn't have serious matting. The staff is kind and friendly! I think my time with Lilly Bees is up, and I'll be looking elsewhere for groomers.

I call this morning and was able to get our dog in right away. He got the full treatment and turned…read moreout adorable. will definitely be going back and recommend this place to everyone!!