The staff was so great. They talked us through our first ever grooming appointment. I thought my…read moredog was going to be terrified but he looked so happy and excited when I picked him up. We'll be back for sure.

I took my 1yr puppy Bella to get a bath, nails, and what not done. Priscilla knew exactly how to…read morehave patience in grooming a puppy! Bella will be going back there again! Thank you!

Both Snakes I bought from Bob came in super healthy and they were exactly what I ordered. First…read moresnake was a purpleSunfire tiger and the second was a pied tiger both of them are retic's. Snake's took a about a week to get use to their new habitat and now they are eating on a regular schedule and growing fast and their colors are amazing. Couldn't be happier and I can not wait to get some nice babies out of them. Thanks again for the help Bob. I will be coming back and I am recommending more people to you.

Purchased a banana enchi ball python from Bob for being a larger breeder I was shocked he responded…read moreto email with in minutes. Snake showed up perfectly packed and healthy and couldn't have been a better experience purchasing a reptile online. Thanks Bob

They are very knowledgeable and helpful. Very friendly and patient with all of my questions.read more

I've been coming here for years spending hundreds a month with no complaints. I went today and…read morethere is a new cashier who was incredibly rude. I put all my items back and left. I will never return.

You can go see Santa at Christmas , tough toy , food , snacks , and nail clipping just about…read moreeverything. On South 119th.

Had the best experience here with the fabulous help of Jessica who answered every question and was…read moreabove and beyond helpful with so much information. This will be my new stop for all my pets needs. Shop local my friends.

The merchandise part of the store is ok. Didn't spend much time there. The checker was sweet and…read moredid a good job...even cut the tags of the toy I bought for my dog. The back area near the groomers and the Banfield Pet Clinic was so dirty. Not just today's dirt and dog hair but weeks of it. My dog peed on the floor so I used their clean-up station to wipe up the tiny puddle and then used a clean paper towel with their sanitizer to kill the germs. I left a nice little clean spot on the dingy, dirty floor. Yuck. I let my poor dog walk on that floor. My appointment was scheduled for 4 p.m. I put it in my calendar the day I called. I had to cancel another appointment to be able to make this one so I know it was supposed to be at 4. They said they had me down for 5pm but they might be able to squeeze me in when they finished with the current patient. I waited 20 minutes and asked if they had any idea how much longer because if I was going to end up sitting there until 5, I could leave to take care of other errands and come back. Oh no, they're almost ready for me. So at 5:30, I'm called back. Inside the clinic, it's spotless. Thank goodness. The vet and the vet nurse were awesome. I think the store doesn't have enough employees. I didn't see many there and they must not have a night crew to stock and clean. Too bad because this is a busy location. Edited to add photos

I've given this store several chances but today was my last. The customer service by every single…read moreperson I have encountered at this store other than Brianna has been absolutely atrocious. The gentlemen that works the front cashier lately can't be bothered to speak above a whisper and lets everyone know just how much he hates his job. My final straw was a pick up order from this store. I placed my order at 3 pm, thinking that because Petsmart advertises 2 hour waits I was thinking it would be done in a decent time. The day ended, the store closed, and my order was delayed. Just to receive an email that my order was ready at 8 am this morning. I arrived at the store just for it to be closed. Was met out by the large white lady with blonde hair who went "oh" when asked what I was there for, and then proceeded to never come back. This store is a completely joke. I will not return and I look forward to when it shuts its doors like 75% of all the other places in this strip mall. I would never recommend this Petsmart location.

My mini schnauzer, Murphy, will turn 3 on Saturday and I have always been a loyal Paws Around Town…read morecustomer. Susan goes above and beyond to make sure that your pet is taken care of. Every time I bring Murphy in the store he is welcomed with treats and smiles. Of course- things are pricey, but you get what you pay for. :) I recommend Paws Around Town to all of my friends and will continue to do so.

RUDE! ELITIST ATTITUDE! Here is the story, I'll admit I have shopped here for four years despite…read morenever really feeling comfortable. It just seemed like they were doing me a favor to let me buy something from them and note to self, perhaps I should dress for Neiman Marcus next time . Ok I can take it, I'll be back because where else could I find such unique pet gifts for my friends when they get a new addition to their family. I'll pretend like I'm shopping at Barney's in New York, they really have something to be elitist about. They finally pushed me over the edge when they were mean to my toddler! We will not be back ! I was hoping to avoid going in because they have a sign saying something about no one under 16 is allowed without an adult and something else about keeping human children on a leash, which is real funny until you discover it's not a joke. Even worse, they have two adorable puppies wearing tutus and feathers, jumping around at the windows and trying to escape whenever the glass doors open. I took her hand and went in, sporting my best smile and flashing a credit card suggesting I can pay, really I can. Needless to say, my toddler slipped her hand away and dropped to the floor, playing with the puppy which was now licking her. Now it would seem I should be the miffed one, what with her nasty dog licking my child but what the heck, we have a dog, then the other cute little dog runs over and the three are happy and the child is not touching things. Then I asked the older lady at the register a question as I attempted to pay for my expensive purchase and she glared at me with a kiss my grits expression and walked away. Hmmmm....whats that term for a female dog.......? Yes, that is what she was. As for my dog, he shops at Pet Smart where pets and people are welcome! This Is truly one store I hope will go out of business. PS - You can get trendy pet accessories on the internet.

Fun place with some cool stuff. Very disappointed though that they refused to offer a coupon I had…read morethat was FROM them. Definitely decreases the positivity of the whole experience. The lady didn't offer to ask her manager or anything, just said, I haven't seen that before so I can't use it. They have specialty dog foods which is great for some people. But good grief work on customer service. We did buy a few treats for my pup that were reasonably priced. DO NOT come here thinking you can use a coupon, apparently they can straight up refuse them after they ring you up.

This place is a pet parent's dream! The staff is knowledgeable and extremely helpful! I went in to…read morecheck it out and left far more knowledgeable than when I entered! The store is full of wonderful toys, food and ideas! I will always shop there! My puppy was treated like royalty!