Omgosh! This young woman had awesome customer service not to mention she was very pretty. :) (I…read morestrictly prefer men btw lol) So I drive from Payday Money Centers in Orange just because the two women who were working gave me an AWFUL & CLEARLY rude customer service experience from the MIN I fn walked in! I don't fn get it! I am almost NEVER rude to ANYONE when seeking some type of retail service! Most of the time NOT even AFTER I'm shown rude & ugliness in their attitudes, tones of voice & facial expressions! So I just said forget those ugly broads! (I'm referring to their attitudes but they were both pretty UNattractive on the outside too! :/ Lol.) & I drove my car, literally running on fumes & had NO $, to this place on Chapman & prospect JUST to get good customer service! Solely due to the other chicks on Tustin St. right before Palmyra. They DEF had NO place or reason to be so mean & ugly towards me & CLEARLY don't know what giving good customer service really means! This lady working here, was very friendly & didn't show any signs that she had an ugly heart! :) She was very pleasant & kind & ACTUALLY smiled most of the time I was there! As opposed to the ugly chicks that didn't smile NOT ONCE at me the WHOLE time I was there nor did they greet me upon entering the vacant store! (except ONE other person) Thank u to the pretty lady at cool cash! Well done hun! Lol. :) U deserve a raise or award! :)

Best customer service,ive been coming here for years, always friendly and they are there to help…read moreyou with a smile..

CAREGIVERS BEWARE!! CASH PLUS DISCRIMINATES ALL CAREGIVERS SAYING IS NOT A JOB!!!…read more For caregivers looking for a payday loan that won't tell you your job isn't a paid job & all that, message me, I know a few good places! Let's get down to it! Yesterday online, I stumbled across Cash Plus since I needed a payday loan. Just $150 to get cat food & a few households items. I do have a payday loan elsewhere, but isn't due until next week. I applied for the loan & this morning, I wake up to get a denial because I have "Unsupported Income Type!" Now I was like WTF is this?! So earlier I called, 2:45pm, & the clerk basically told me because I'm a Caregiver, they don't see it as my job & it's they're policy to deny me because of it! I tried to explain nicely to her that yes ma'am this is a job, I earn income & then she rudely interrupts me, refusing to give me her name & kept saying no it's not a job, go somewhere else ...TF! CAN'T BELIEVE these assholes discriminated against me because I'm a caregiver! Telling me it's not a job? I have been caring for my mom over 20+ years & been a paid caregiver for 13 years this month! I saved my mom's life numerous times! Only family I got & all I'm trying to do is get $150! I work at home & enjoy what I do....IT IS A FKING JOB!! This is a first & I will let my union know this as well! I think a lawsuit against this place should suffice to put them in check! I'm the right one today! How dare yall people tell me what I do ain't a fking job, bch I pay bills with this job! Over $150 payday loan! CAREGIVERS BEWARE!

So on Friday I needed a quick payday loan just to get me by over the weekend because my job decided…read moreto completely change our pay cycle which resulted in me having to go another week with no pay. Never in my years has a payday loan business ever tell me they can't process the request just because my bank statements doesn't have the same suffix (JR) as my Drivers License........Do better

I am pretty "late" on this review, but due to me "needing" their assistance again, I was reminded…read moreto do so. Back in 2016, I found myself in need of a couple thousand dollars and after some research of local businesses that could assist me, I decided to go with Car Capital Finance and request a car title loan. Although the amount wasn't very much in the grand scheme of things, but at the time I was living "paycheck to paycheck" and I knew I would be paying quite a bit more in the end (after interest), but I was desperate and their wonderful staff made it as painless for me as possible by spreading out my payments for several years so that I could have a chance to "catch up" on my personal finances. Reminder: if you need this type of assistance you should already know interest rates won't be low, especially if you have questionable credit, as I did at the time; at least go with a finance company that actually "cares" about it's clients. Chris and his staff were not only nice and helpful but continued to treat me as a "friend" and were very patient with me, sometimes I had better months than others, and they always did their best to make sure I wouldn't default by always being in communication with me, wether by phone or email. They weren't the "type" of people to want to take your possessions or make you feel guilty or pressure you, again-as long as you communicate with them with honestly and earnestly and have a plan to resolve. I liked going in to the office to make my payments, as I enjoyed seeing them and catching up and saying "Hello". As long as you remain honest and show effort, they are willing to assist you. I finally paid off my debt in 2019 and the staff was genuinely happy for me and handed over my lien release with a smile and excited for me to "move" on. Recently, I had moved out of state and in the process of registering my car, I had realized that I misplaced my car title in the hundreds of boxes that were packed and moved and I reached out to Chris requesting another copy of it and without any hesitation, assured me it would be sent to me via my new address and even remembered me after all of this time. It speaks volumes of how they treat and interact with their clients-new and old and I couldn't be any more appreciative of their help and kindness and Car Capital Finance inadvertently are making at least this transition in my life much easier for me. I highly recommend them based on their customer service alone and tell Chris I sent you! May you have a great experience as I did!

I found them on google, used their services back on 11/24 (all went well). I received $1,500 check,…read morerepaid loan within 2 months. Had a good experience with all except black-haired guy, I believe mngr/owner. I once again needed a small temporary loan & figured I'd go back since all went well 1st time. On Sat 3/8/25 I visited for another loan, older gentleman, nice guy took the time a little after closing to finish the loan & handed me my $1,500 check. Unfortunately, neither I nor the gentleman who took in my car did a quick check of the vehicle for scratches, dents etc. *I specifically washed my car & front windshield prior to dropping off vehicle, NO SCRATCHES. I return Thur 3/27 to recover. My car was on fumes & was afraid I'd run out of gas. Got into running vehicle then immediately drove to busy bee gas station right cross the street. Got home & noticed my car littered with deep scratches to my hood in 3 spots. I call Car Capital within 20 min of recovering my car to inform them. I brought the car back as requested to show mngmnt & they completely denied any wrongdoing, acting dumbfounded. They offered to try & buff it out. The nice worker in the lot stated," I am so sorry this happened to your car". Also, "There are a bunch of stray cats that come in at night & they have kittens". I also saw with my own eyes a car in their lot with car cover on it being held down by 2 by 4 wood pieces bouncing up n down on hood from wind. The scratches did not come out as the clear coat was damaged. It's a COMPLETE EYESORE now. There were no scratches on my pristine vehicle until after I recovered it from CAR CAPITAL Collins Ave. Orange, CA. The black-haired guy offered to pay only half of the professional body shop bill to repaint clear coat. I told him I don't have $500 + dollars to fix the new paint damage to my car. Now every time I see those deep scratches all over my hood on my otherwise pristine car I think of Car Capital & how they FU#*ED my car up. So, if you want a loan & DON'T care about getting your vehicle damaged by all means CAR CAPITAL might be for you. Either those cats laid on the hood scratching with their cougar nails or they laid 2by4s on my vehicle, scratches are deep.

Always the smoothest and easiest experience using them! They have helped us out multiple times, and…read morehighly recommend!

Whenever I put a message through they were quick to respond and were able to post and update within…read morehours. So it's a good bang for the buck. Had a few people reach out. Ended up selling on another platform but they did a good job. Thanks again for the good service

Don't go here. Apply somewhere else. I clearly remember asking my loan agent that I need…read moreinsurance on the loan in case I ever get let go or hurt on the job. Well, I got hurt on my job twice one from a previous loan and one from my current loan. Both times I was told that I didn't take out the insurance when my insurance agent told me "he hooked it up". I got changed the insurance fees but it was not for that specific plan. Don't believe them and always read over what you're signing.

My boyfriend called in regarding changing a payment date and had questions over their fresh start…read moreprogram and they have and without neither mine or my boyfriend's approval they ran our credits. If I could rate 0 stars I would. I also have confirmation from the OMF in my area that says we denied the credit check.

You'll never catch up if you go this route not saying you can't do it its just not a smart decision…read morenor a great rate they won't help you when you need it customer service is non existent

This is without a doubt the worst company I have ever dealt with. I have had a loan with them since…read more2018 and am current with all payments. I just called to see if I could get some relief for this payment due next week. Was on hold for a long time and was eventually told they cannot delay my payment. I asked to speak to a supervisor and was put on hold for another lengthy period and the agent came on and said "I am transferring you now" it then went to a recording that said "voicemail is disabled at this extension" I cannot wait till I am done with this company. Stay away!!!!!!